Good question. The flat was advertised through a letting agency. So the agency handled the paperwork. The landlord initially wanted to "property manage" the letting herself, but she quickly got frustrated and realized she was not capable. So a small win thus far is that she has now signed up to have the property managed by the letting agency's mgmt team. So I now have a professional place to go for the repairs. I started another thread on this topic, so I'll refer all posts there now...
Too bad Sid got banned...he was 100% right! he was nice enough to give me his contact details prior to getting banned...I'll try to look him up and buy him a drink before we head back to the USA.
Thought I hadn't seen him on here in a while! He was more than willing to help anybody who would ask. +1
Often didn't agree with his opinions but if he has been banned that is another negative for the admins, which for history totally wrecked this UK section. So Zero marks.