Insurance carriers- Has anyone actually had to use it for a wreak)?

Hello Everyone,

I was a member for years, but my identity was stolen & they wiped out all of my email accounts. Anyways, I have read everything regarding this question on the board, but wasnt able to find the answer. There are a ton of threads on insurance carriers & people saying "I love this company" or "dont use this carrier," etc.

My question is: Does anyone have experience making a claim? I'm trying to decide who to go with based on the reality of how they handle things when something happens.

(I didnt wreck a car). I like my current agent too, but I want to go with someone that really steps up when there is a claim.

Thanks for your time.

Tim