How to deal with a dealership? Poor experiences.

Ive only dealt with one or two dealers and found they like things simple

And if you can afford a ferrari you can afford a trade in at a crappy value (which will be no matter what brand car you get)

You wont be getting any favors because it’s a Ferrari

 

If you do not like the trade in value and other dealers are similar, then sell it yourself, then go to the dealer and be a serious buyer, not an experimental buyer. I am not saying you are not serious, but if they think you are just wasting their time (which you have been if you shop your trade to various dealers), you will not get a lot of attention. What are you trying to trade?

I bought my first Ferrari from Ferrari of Denver. The first few times I went in the dealership, they let me look around, but did not give me much attention. When I went in to buy, it was the same deal, I pointed at a 458 on the floor and told the salesman "I'll take that one right now." Their demeanor changed immediately.

 

Ok but is the trade in value $30k less than any other dealer? Or just $30k less than you expect??

You cant expect a personal sale price on a trade in value at a dealer

Personally i mostly trade the cars and dont car about what they offer, as ive made the decision i want something else

Sometimes
I sell privately

 

Where are you located? One thing you can do as ask to consign your car instead of outright trade in.

 

Another option- find a Indy dealer that has all brands. Www.luxuryautocollection.com is an example. Not saying to necessarily buy from there but it’s an option.

when I bought my first Ferrari I got treated like crap from The sales guy at the ferrari store. So I bought from an Indy dealer and just happened to drop by the dealership. The attitude changed when they figured out they lost my business.

 

very simple, take the trade out of the equation, sell it yourself later..find the car you want, call the dealer, go see it or have it checked out and be ready to buy on the spot..thats how you buy a car, no reason for too much talk

 

When asking these types of questions please identify your location. Tax credits vary widely by state, literally nothing i have ever even considered here in California. My local dealer (San Diego Ferrari) has never treated me less than their absolute favorite customer when I show up. In ten years I've only bought three cars. Different dealers, different attitudes.

 

Same, here in NorCal. If you’re in a state that only taxes the difference between buy and trade-in, you are probably stuck with whatever dealers you have in your state. But to answer your question, not all dealers behave like those you have encountered so far.


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The math isn't that hard. If you can sell it for far more, do it. I did. Just buy the one you want and sell your other car. Personally, I hired someone else to sell my old car. Even after eating 2% for that guy and 6.25% for sales tax, I came out more than $10k ahead of trading in. The craziest twist was a different Ferrari dealership bought my old car. (was this the best use of time? Maybe not. But I have a hard time paying that much for something that takes a few hours of time)

 

Broker the trade to remove their risk - talk to the Porsche store manager and get their offer in writing, then go to Ferrari and say here’s my trade and here’s what you’ll get for it from this dealer as wholesale but I need you to run it through as a trade to capture the tax credit.

 

The story goes that the used car market is on fire...
It's very easy to determine the value of your Porsche...do that, and then walk in the door and lay the deal that YOU are comfortable with in front of them. They'll either take it or they won't.
When you are doing it the way it sounds like you're doing it, you are just begging to be taken advantage of.

 

I Couldnt agree more with this statement. I think people have this misperception that if your looking for a deal then you cant afford it. Thats absurd and really not a financially responsible way to think. Just because you have the money you should throw it around without question? I think thats absurd. Wise spending comes in every tax bracket.

 

You want the Ferrari. Take the path of selling the car that makes most sense for YOU!

Keep in mind that, in many states, you will receive a "large" tax reduction on the trade-in. If your state is one of these, you could receive a tax reduction that will, in effect, get you to where or near where you need to be monetarily (in the end). Do the math. Say you trade your car in to your Ferrari dealer for $100,000. That could take $5k, $6k, $7k.... off your tax on the newly acquired Ferrari. Ask the dealer about it. Or, check your state tax laws on trade-ins. When I traded my GT3 in on my 488, the offer from the dealer was low, which made the car attractive for the dealer, but I was made whole - maybe a little more than - in the final counting of $ - due to the tax reduction on the newly acquired 488.

 

I think if you are able to acquire a new Ferrari, then they’ll be fair with the trade. But that is somewhat rare and it’s anything goes on trading used for used. If you don’t like the offer, the pre owned market is raging right now.

 

Stealer is going to always ream you on the trade in value, question is how much…10-20k?
I agree that a broker may be worth the time of hassling with tire kickers if you decide to private sell it. The right broker won’t gauge you as much as the stealer. If you want any referrals feel free to PM me.


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Contact JP at Ferrari of Washington DC, in all my dealings with dealerships both local and out of state he is the best.




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I can only imagine how hard it is for a Ferrari. dealership to try and figure out who is a legit customer and who is not. That said - My first purchase went well because I was referred in by a current customer. I have bought 3 cars from one dealership and 1 from dealership in CA. I will say all 4 have been disappointing. For as much as they charge (for car and service), they need to do way better. I have seen a few post on here from some dealerships that seem to get it. Most do not - IMO. I guess they have so much demand they don’t care - but if I owned the dealership I would make sure every purchase was memorable for the customer.

 

Welcome to the forum, first off.

Second, yeah, what you are running into is fairly typical of most Ferrari dealers over the years, especially if you are not a known and/or repeat client. It varies among dealerships, but I remember when I bought my first Ferrari - back in 1998 - I barely was able to even get a return phone call.

My advice would be this:

1. Sell your car yourself. In the current market environment, you'll most likely get a lot more money. It will also remove one additional layer of complexity from the Ferrari end of the transaction.

2. Generally speaking, it's usually a lot easier to find a used Ferrari sitting in a dealership and just walk in and buy that. The car is there, they want to move it, you are there to buy, easy peasy. Once you do that, you are much more in the fold and typically it won't be too long after that until they will approach you wanting to upgrade you to whatever the new car is, hoping also to take the car they just sold you back in trade or consignment, so that they can make yet another commission by selling it again.

If you are attempting to buy the latest Ferrari - like everyone else in the Ferrari world - be prepared to get in line and wait several years usually. Also, if you are not a known customer, you may find you end up on a list where you pay a deposit but magically you keep slipping down the list.

It's not like buying a Toyota.

Ray

 

No loaners. If you have a ferrari, likely you have other cars. I’m local in AZ and never had a loaner from the Ferrari or Mclaren dealers.

As far as warranty claims- yes they are good with the stuff. The Penske dealership is really good. Speak with Russell Bastian- service manager.