Advice with dealer experience

This is probably the worst of it all. Treating you like a nobody. Same treatment i would get when shopping for a $10k used car.
Gross. Would turn me off complete from buying from them.

 

why you care about the dealer or getting an apology is confounding to me... I'd be more interested in how to get "A deal done" if it's the car I want

I meant do your homework in terms of knowing what to expect before going into the deal esp at a Ferrari dealership. Why are you surprised , I wouldn't be , so I'm a bit incredulous as to what exactly went down, sorry.

I would offer to help you consummate the deal , or discuss separately , I am not looking to stir you up , I'm just calling it as I read it.

Lately , thankfully I have only been surprised to the upside when buying a car , since I usually expect a screw up somewhere.

 

Unfortunately this behavior isn't restricted to this Ferrari dealership. A number of trades where demand outstrips supply feel they no longer have an obligation to be civil and return a call. It is a sad commentary on the current times.

 

same as watches AD. It's okay. My place as patron will never change when I am the one who help pay for their salary. I don't act like an entitled dooche, but when I was expected to suck up anything just because, they all have learned very quickly in the most civil way their real place. Never needed to be a Karen about it.

To the op, I see you are 24 years old, were they not taking you serious enough because of your age. Any chance you may have talked to them like an entitled brat and expect them to act certain ways just because this will be your 2nd Ferrari at this age?

Post the screenshot of the text messages. block out the names of you want to. Then I think you will get more resonance from this forum.

 

So essentially this is over $10K difference right? If you buy a Porto and order the Roma they give you $165K for the Cali / If you just trade the Cali and order the Roma they give you $155K trade for the Cali - right?

 

And now we know why Jay Leno doesn't own a Ferrari..

 

Its pretty simple really - not saying it was handled properly - but essentially they are offsetting the $10K additional trade with profit on the Porto and they want to move the Portos since no Ferrari Dealer wants any new inventory sitting on the floor. It actually makes sense but they should have laid the two options out for you ahead of time.

I think what I would do if you can get them to respond is ask for a quoted/guaranteed trade value (within some reasonable parameters) for the Porto when the Roma comes in. So essentially you do a Cali => Porto deal now and pay whatever the difference is between $165K for the Cali and price of the Porto (for argument lets say the Porto is $200K) so you have a trade difference NOW of $35K and and you pay tax on the $35K not the $200K. Now you have a Porto that is probably (using the $200k number) worth about $180K on trade when the Roma comes in so if you get a guarantee of $180K on the Porto for trade-in and lets say the Roma costs $240K then at that time you have a $60K trade difference and pay tax on $60K versus $240K.

So using at 10% tax rate (just for easy math) with option 1 (Straight trade of Cali for Roma) you pay $8500 Tax // with Option 2 (Cali/Porto/Roma) you pay $9500 Tax + the $20K depreciation of the Porto - BUT you have a Porto to enjoy while the Roma is being built.

From the Dealers lens Option 1 they make money on the sale of your Cali (now/soon) and the sale of the Roma (whenever it comes in) / Option 2 they make money (now/soon) on the sale of the Cali - make money NOW on the sale of the Porto and make money when the Roma comes in. Obviously option 2 is more attractive to the Dealer hence them sweetening the pot by $10K for your trade.

To me I guess while $10K is $10K in the scope of things talking $200K+ cars I am not sure if it is a showstopper. To me it is really a matter of is the $10K worth nixing the deal as it was negotiated? Or is gaining the $10K now worth it being absorbed in the tax and depreciation of the Porto but having the Porto to enjoy.

Hope it all works out - Additionally: Option 4 - Do Nothing - Keep the Cali / Option 5 - Take the Cali to an Aston dealer and trade essentially straight across for a Vantage

Cheers

 

I personally would can the deal. Remove the cali as a source of income from the dealer, and also remove the order for the Roma. They will be taking a bit of a hit on that one..plus they will be still be stuck with the old inventory they tried to push on you.

I Figure you would be removing approx 40k from their bottom line between service..and retail value on the trade in. Add in the profit lost on the Roma and the forced sale of the portfoino..heck they could be walking away from 100k total.

Best to keep that money in your pocket rather then spending it on a mass produced Ferrari with a revamped Chrysler interior..

 

very polite you were. Although it's only 10k difference, but it's becoming a principle issue. Everyone can live without a Roma. I strongly suggest to find another dealer. They don't deserve any business. My first car was a Toyota Camry, the dealer 30 years ago was more professional.

 

Yep - I was just treated like gold ordering a 2022 Jeep Rubicon from a dealer I have never walked into before - This is pretty ridiculous regardless of the numbers.

 

Nice analysis.

 

Best to keep the money in your pocket rather than spending it and lining the pockets of a dealer with these ethics - Roma is a great car but like I said you can take the Cali to an Aston dealer and pretty much walk out with no money out of pocket - a new badass Vantage and a dealer who wants your business - Not a bad option

 

Thank you

 

wait, where is this dealer? I am sure now that people have seen your text message know you did not act like an entitled brat and rather acted very professionally, you may have someone who can call their dealer friends just to get you a earlier allocation of Roma. Later, send this link to the GM and let them know how they lose at least your business.

Do British racing green. Roma can wear that color!

 

With Ferrari's market share increasing and the cars are now becoming depreciating assets (current circumstances do not apply) at the same level as a new Jaguar..dealers should not be playing these games. Production numbers are way too high.

Add to that the used car market is almost saturated with them..Ferrari had better be careful. Stuff like this doesn't fly in today's world..New money will not put up with it.

 

+1
old money will certainly not put with it as we are more principle driven than desire driven.

 

From your statement, the state you are in has at least 3 Ferrari dealerships. I would be skeptical that the dealership in question is half to a quarter wait time faster. Walk away!

 

I agree about Ardavon taking this current deal elsewhere but not about the part if you get a call back from the dealer which reneged on the Roma deal. When and if Aedavon does get a call back, that is the time to charmingly re-explain the Roma deal and then use that opportunity explain what they have to EARN their way back into his good graces. It will either work to leverage into another deal which is favorable or not. Telling off the salesperson who calls back accomplishes nothing except brief ego satisfaction and then it it is likely not the guy that blew the Roma deal. Where as my alternative may actually accomplish getting something that would otherwise be unobtainable. Just a thought I could me wrong.

 

FWIW I totally agree for the reasons stated. Additionally, the Sales Guy and GM are most likely not the issue here and are victims of the "new blood" the same as the OP - I am sure this is not the only deal in jeopardy due to "new blood" greed and as such taking $$ out of the Sales Guy's pocket and perhaps sales incentives away from the GM. Usually "inserts" who do business this way have a short shelf life and are either pulled due to damage control or pulled and placed elsewhere to wreak havoc elsewhere - Leaving the Sales Guy and GM to pick up the pieces. This could prove advantageous to the OP and others who wait it out. While tempting, shredding the Sales Guy does nothing positive.