Experience with Ferrari of Scottsdale service dept - any comments?

Zanny1 · Aug 8, 2021

Took the tour at Exclusive Motorcars of Arizona this past week. The owner, Steve, was kind enough to give a me a good look at the cars and projects currently underway in the shop. Very impressive array of vintage and modern Ferrari, Lamborghini, Alfa marques plus a few vintage american classics. I believe owners in the Phoenix area would benefit from seeing this facility if they are considering anything from a major service to a major rebuild. i will take my 360 there in the fall for a fluid change and a few small items.

mattexplore · Aug 31, 2021

Trouts10 said: ↑

I just moved to the Prescott area in December, 2020. I needed to have the annual done on my 2000 Modena three-pedal and used European Auto Technicians and supplied all my own proper fluids. They did a good job but were about as much as a dealer would charge ($1600) and referred me to the Phoenix/Scottsdale dealership for the belt service as that not something they felt confident in doing. I have not called the dealership yet for a quote, but I did call FMS and experienced a rather brusque and condescending conversation after I asked about the cost. In a laughing response, I was told "$7000-$8000 because the car is 20 years old." I said, "how can just a belt service be that much alone and do you use Hill Engineering parts?" I did not receive much of response other than there may be fluid leaks (there are not), fluids need to be changed (I already told him I had that done at EAT in Prescott), and many other things probably need to be replaced." (really?) I just didn't get a good feeling about them, IMHO, but certainly found out they charge at least as much as the last Ferrari dealer (Ferrari of Los Angeles/Westlake). I should mention that I have owned the car for 4 1/2 years and am the second owner and have all previous service records. The car had 15,700 miles on it when I purchased it and it now has 17,500 miles, so very minimal usage and no problems of any kind save for the alarm battery giving up the ghost. (heard that was around $1200 to replace). I may try Dan at Drambo motors as he was very friendly and helpful over the phone and he is supplying me a quote within the next day or two. If anyone has had experience with him, please let me know.
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I suggest Darren at DeYoung Motors.

By the way I’m in Prescott if you’d ever like to get coffee and chat F cars.

Sent from my iPhone using FerrariChat.com mobile app

Trouts10 · Aug 31, 2021

mattexplore said: ↑

I suggest Darren at DeYoung Motors.

By the way I’m in Prescott if you’d ever like to get coffee and chat F cars.

Sent from my iPhone using FerrariChat.com mobile app
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I ended up using Alex Traverso, who did a great and timely job, even did a couple of things he noticed at no charge. Great guy, and he knows these cars like the proverbial "back of his hand." I'm up in Chino Valley and flag me down if you see a Giallo "BELLA6" when I'm in Prescott. Forget the coffee - a Mojito would be better

Nafiz Ali Khan · Oct 1, 2021

I took an F430 to them for alignment and inspection. They told me that the headers were cracked and wanted $15k or some crazy amount for stock replacement... I ended up getting it done at an independent shop with Fabspeed Aftermarket Headers. Also, I smoke tested the originals and they were fine. Not sure if they heard something or not...

As for the alignment... they did a very bad job and the car was not in safe driving condition after they returned it to me. It felt like it was about to fly off the road at any moment. I had to get another shop to fix the alignment... not sure if I can trust them anymore.

irakles · Mar 8, 2023

Zanny1 said: ↑

Took the tour at Exclusive Motorcars of Arizona this past week. The owner, Steve, was kind enough to give a me a good look at the cars and projects currently underway in the shop. Very impressive array of vintage and modern Ferrari, Lamborghini, Alfa marques plus a few vintage american classics. I believe owners in the Phoenix area would benefit from seeing this facility if they are considering anything from a major service to a major rebuild. i will take my 360 there in the fall for a fluid change and a few small items.
Click to expand...

I had the excellent experience of taking my 2010 California for some maintenance work to EMC this week. Steve and the other team members were very welcoming and the work on my car was what you would expect from a high end shop. While I was waiting in the trophy filled guest space, Steve had me come back to the repair area and see the work that was being done on my car and explaining the whole process. The facilities are top notch and I plan to make EMC my main shop for future work on my Ferrari.

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