488 radio stopped working | Page 5 | FerrariChat

488 radio stopped working

Discussion in '458 Italia/488/F8' started by howydo, May 30, 2016.

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  1. DAVID SIEGEL

    DAVID SIEGEL Karting

    Jun 12, 2019
    72
    Thanks. It would be appreciated if you would let me know your outcome.
     
  2. johnjstewart

    johnjstewart Karting

    May 6, 2008
    52
    York
    Full Name:
    John Stewart
    My 488 GTB (in UK) is doing precisely the same thing. In for a service on Friday and still under Ferrari Power Warranty, so hopefully will be fixed.
     
  3. johnjstewart

    johnjstewart Karting

    May 6, 2008
    52
    York
    Full Name:
    John Stewart
    And the update is that the firmware update is 500 euros plus tax and labour. Not covered by the power warranty according to UK dealership. Disgusted.
     
  4. Eric C

    Eric C F1 World Champ

    Mar 20, 2009
    10,992
    St. Louis, MO
    Full Name:
    Eric
    Software updates aren't free? What the heck?
     
  5. johnjstewart

    johnjstewart Karting

    May 6, 2008
    52
    York
    Full Name:
    John Stewart
    Unbelievable. I have been told that firmware updates take 48-72 hours are chargeable and with labour tax and so on could be around £1000. Has anyone on this forum actually paid for the software upgrade and was it done whilst you wait?
     
  6. Eric C

    Eric C F1 World Champ

    Mar 20, 2009
    10,992
    St. Louis, MO
    Full Name:
    Eric
    A firmware update takes 48-72 hours? Wtf.
     
  7. johnjstewart

    johnjstewart Karting

    May 6, 2008
    52
    York
    Full Name:
    John Stewart
    Well the service person said they have to download the code, send it away and wait for it to come back......But is it a firmware update or software?
     
  8. johnjstewart

    johnjstewart Karting

    May 6, 2008
    52
    York
    Full Name:
    John Stewart
    Was it free?
     
  9. Blockhead GTB

    Blockhead GTB Rookie

    Feb 12, 2024
    17
    Full Name:
    Elan H
    This happened to me today, I disconnected the battery for about 3 minutes, all fixed. That’s the answer for me at least.


    Sent from my iPhone using FerrariChat
     
  10. johnjstewart

    johnjstewart Karting

    May 6, 2008
    52
    York
    Full Name:
    John Stewart
    It’s a software upgrade for the radio/amplifier unit. My car has just been done and was 2 upgrades behind where it should have been. Hopefully all fixed now.
     
  11. McLarenHitchhiker

    Rossa Subscribed

    Jul 27, 2024
    175
    Greater NYC
    Full Name:
    Keith
    Do you happen to know the version / revision of the firmware they installed?

    or could you take a picture of the “system information” screen on right screen in settings
     
    mdrums likes this.
  12. MalibuGuy

    MalibuGuy F1 Veteran

    Sep 18, 2007
    5,846
    I own a 458 and had a infortainment system failure
    I did some researching and found the aftermarket service center in the USA

    You might contact them for a similar repair center in your country

    United Radio, United radio.com
    https://maps.app.goo.gl/187mmASDEMZkTN8i8?g_st=com.google.maps.preview.copy

    My dealer was clueless and sent me to a guy who only sold aftermarket systems which didn't integrate

    For good or bad i liked the factory system
    Most of the time the CAN is fine
    Just send the unit itself (Becker Harman)
     
  13. MalibuGuy

    MalibuGuy F1 Veteran

    Sep 18, 2007
    5,846
    I paid their typical service repair price of $600
    with the return shipping
     
  14. johnjstewart

    johnjstewart Karting

    May 6, 2008
    52
    York
    Full Name:
    John Stewart
    sorry I’ve been slow. Here is the photo.

    Image Unavailable, Please Login
     
    McLarenHitchhiker and mdrums like this.
  15. McLarenHitchhiker

    Rossa Subscribed

    Jul 27, 2024
    175
    Greater NYC
    Full Name:
    Keith
    Damn, I just ought a certified 2018 and mine appears way out of date!

    thank you for sharing this info!
     
  16. McLarenHitchhiker

    Rossa Subscribed

    Jul 27, 2024
    175
    Greater NYC
    Full Name:
    Keith
    What year is yours?
     
  17. johnjstewart

    johnjstewart Karting

    May 6, 2008
    52
    York
    Full Name:
    John Stewart
    2016. The tech said mine was two releases behind. He had the latest version on a memory stick and it took about 30 minutes mainly as he had to upload each upgrade sequentially. And free of charge. The other main dealer wanted almost $1k.
     
  18. McLarenHitchhiker

    Rossa Subscribed

    Jul 27, 2024
    175
    Greater NYC
    Full Name:
    Keith
    saw this on the f12 forum, apparently it’s a current 812 version.

    fascinating. i wonder if it’s compatible.

    I know we never will, but it would be wonderful to actually see a version history with changelog or fix/feature notes.
    Image Unavailable, Please Login
     
  19. johnjstewart

    johnjstewart Karting

    May 6, 2008
    52
    York
    Full Name:
    John Stewart
    Agreed. Very poor from Ferrari. I can’t guarantee that mine is the latest version even for the 488 but the good news is that it fixes the issue with the sound not coming on.
     
  20. McLarenHitchhiker

    Rossa Subscribed

    Jul 27, 2024
    175
    Greater NYC
    Full Name:
    Keith
    let’s try to keep an informal list of versions we come across, with a note regarding the platform they were on. could shed some light
     
  21. Trev450

    Trev450 Formula Junior

    Mar 11, 2024
    577
    UK
    Full Name:
    Trevor H
    2017 488 GTB
    Software Version: 16.23.30
     
    McLarenHitchhiker likes this.
  22. GARCIA172

    GARCIA172 Rookie

    Sep 6, 2022
    19
    Newport Beach CA.
    Full Name:
    Tony Garcia
    Here was my almost $11k solution at Ferrari. A new NIT. Apparently their failure along with the the transmission gear selector switch in the transmission are the 2 biggest failure points at the service department. I've encountered the 1st. lol
     
  23. Eric C

    Eric C F1 World Champ

    Mar 20, 2009
    10,992
    St. Louis, MO
    Full Name:
    Eric
    I'd be mounting a single din stereo under the hvac controls before I'd spend 11k
     
  24. GARCIA172

    GARCIA172 Rookie

    Sep 6, 2022
    19
    Newport Beach CA.
    Full Name:
    Tony Garcia
    Yeah but I like the right side screen working properly, and I like the infotainment system and all the functions and features. I have the old one. I'm gonna find out what was wrong with the help from some friends in the business.
     

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