Super Tweaks - Took My Money and Ghosted Me | FerrariChat

Super Tweaks - Took My Money and Ghosted Me

Discussion in '348/355' started by MK355, Mar 11, 2024.

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  1. MK355

    MK355 Karting
    Silver Subscribed

    Jul 19, 2022
    154
    Full Name:
    M K
    I ordered some basic Scuderia shields from Super Tweaks on 02/21, almost 3 weeks ago. A week ago (11 days after I ordered and my money left my account) I emailed them asking when they would ship. No response. 5 days after that I called them, their phone is still shut off "due to COVID" (lol)

    I sent another email that day, as well as filled out their communication form directly from their website, to which I received an automatic reply saying they received my message and would be getting back to me "as soon as possible" ...a week ago.

    Has anyone done business with them? Is this normal customer service for them? Anyone have a method of contact beyond [email protected]?

    Thank you
     
  2. lencap

    lencap Formula Junior

    Nov 20, 2003
    299
    Raleigh, NC
  3. ChoonHound

    ChoonHound Formula 3
    Silver Subscribed

    May 13, 2022
    2,100
    Saint Michaels, MD
    Full Name:
    Lucas
    I’m going to start my own company for high quality aluminum shields! They will cost $250 per side *


    * Every penny will be donated to charity. No emails will be answered. No shields will ever ship.


    Sent from my iPhone using FerrariChat
     
  4. MK355

    MK355 Karting
    Silver Subscribed

    Jul 19, 2022
    154
    Full Name:
    M K
    Fantastic. Thanks for the link.

    My credit card wouldn't work for some reason when I was placing the order so I used a debit card (which I never do)...so I'm not optimistic I can get the funds back at this point. Seems by design now.
     
    Wheels1 likes this.
  5. ChoonHound

    ChoonHound Formula 3
    Silver Subscribed

    May 13, 2022
    2,100
    Saint Michaels, MD
    Full Name:
    Lucas
    Don’t fret, I’ve successfully disputed debit card purchases. Most recently when an ATM gave me a $5 instead of a $20. It was easy.
     
    timjen88 likes this.
  6. MK355

    MK355 Karting
    Silver Subscribed

    Jul 19, 2022
    154
    Full Name:
    M K
    Was able to successfully file a claim and get my money back. Hopefully this thread is easily searchable for future potential shoppers of this ScamSite.

    I ordered the shields from Vivid Racing instead.
     
    taz355 and timjen88 like this.
  7. AceMaster

    AceMaster Three Time F1 World Champ

    Feb 6, 2009
    34,762
    Ontario, Canada
    Full Name:
    Mike
    You either meant 3 years ago OR 02/24
     
  8. MK355

    MK355 Karting
    Silver Subscribed

    Jul 19, 2022
    154
    Full Name:
    M K
    Or February 21, as in 3 weeks ago.
     
  9. AceMaster

    AceMaster Three Time F1 World Champ

    Feb 6, 2009
    34,762
    Ontario, Canada
    Full Name:
    Mike
    my apologies, that went right over my head....I was looking at month and year, but obviously you meant month and day.
     
    MK355 likes this.
  10. bobzdar

    bobzdar F1 Veteran

    Sep 22, 2008
    6,836
    Richmond
    Full Name:
    Pete
    I work in this field and if there's one thing you should never do, it's use your debit card or bank account (ie wire) to pay for things online. If the deal requires that, it's either a scam or not worth the savings due to the risk. If you have to use your bank card, use it as a Visa/MC and NEVER with the pin.

    I would use a virtual card number for any company you're not familiar with.
     
    timjen88 and MK355 like this.
  11. MK355

    MK355 Karting
    Silver Subscribed

    Jul 19, 2022
    154
    Full Name:
    M K
    I never use my debit card. It was a perfect storm of being overseas transaction which caused my CC to initially decline and the company being recommended in another “shield thread”…if it were a more substantial amount of money I would’ve just let it be but it was ~$300. Was fortunate I was able to get it back.
     
  12. Wheels1

    Wheels1 F1 Rookie

    Oct 23, 2007
    3,576
    UK
    Full Name:
    Grant
    Super Tweaks.
    They are one of the worst company’s I have had the misfortune to deal with, I ordered a no drill number plate bracket from them, they told me 4 times over 4 weeks it was with their warehouse and would be delivered that week, I asked for my money to be refunded their answer was just "no", 6 weeks later it arrived only to be the wrong one, I ordered one from Canada which came within a week.

    I got a refund from my credit company, 4 months after that they asked me to return the bracket, I said no, not until they sent a pre payment postage label, they did not like it but sent one with threats of bailiffs if I did not send it.

    I will never use them again.

    I could not believe one of the comments they made in reply to a complaint, where they said they were going to bombard the customer with fake bad reviews, that says it all.
     
  13. lanab

    lanab Formula Junior

    Feb 21, 2016
    486
    Stockholm, Sweden
    They are still alive? they were nasty towards some french members here, i think @
    C'dwic was a target among one, called him frog and such and was threatening to send people when they left negative feedback.
     

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