Wireless phone charger woes | FerrariChat

Wireless phone charger woes

Discussion in '296' started by Ashs, Apr 8, 2024.

This site may earn a commission from merchant affiliate links, including eBay, Amazon, Skimlinks, and others.

  1. Ashs

    Ashs Karting

    May 20, 2023
    56
    UK
    Full Name:
    Ash Scott
    Having had 4 296s on extended test drives and now having taken delivery of my own, they all suffer from the same wireless phone charging issue.

    I get messages saying 'Foreign object detected on pad' (or similar) on the dash, and the phone only intermittently charges.

    This is the same with all 5 cars and with iPhone 14 Pro Max and iPhone 15 Pro Max.

    The iPhones are never in a case and work fine on other wireless charge pads.

    Moving the phone around the pad doesn't seem to help.

    Is anyone else seeing this, or is it user error? If it, what is the solution?
     
    jm2 likes this.
  2. hs355

    hs355 Karting

    Feb 1, 2014
    124
    I have the same issue since day one - hoping for a solution during the next annual service in May…
    Good to know that I am not the only one…
     
  3. cmargosi

    cmargosi Formula Junior
    Silver Subscribed

    Mar 14, 2024
    400
    60540
    I don't have my 296 yet, but have had a few cars with wireless charging pads and found that even those that do charge my phone don't seem to charge it as fast as other wireless charging devices. I think the simplest solution is below. Forgive the tongue in cheek....

    Image Unavailable, Please Login
     

    Attached Files:

  4. Ashs

    Ashs Karting

    May 20, 2023
    56
    UK
    Full Name:
    Ash Scott
    It makes complete nonsense to have wireless CarPlay if the iPhone needs to be plugged in to charge. This is the first car I have had this problem with. Very disappointing.
     
  5. cmargosi

    cmargosi Formula Junior
    Silver Subscribed

    Mar 14, 2024
    400
    60540
    I don't disagree, I have just found that my wireless chargers in BMW family member's MB and other cars don't charge the phone very quickly. The exception is my wife's Range Rover, but I find that the phone has to be in the right area to charge and it's a PITA to get that "spot". Alas, my experience with exotics (no Ferrari yet) is that if you want something that works well with mass market technology, you'd do better with a Toyota for those sorts of things....

    For quite some time, my I Phone 11 wouldn't even connect to my McLaren 570 (after the I phone 10 was fine). McLaren kept saying it was an Apple problem, which I didn't believe (neither did others on the McLaren Life forum who had the same issue). Lo and behold, two software updates later and it started working fine. I guess McLaren owners aren't too high on the list of Apple's priority....
     
  6. docapl

    docapl Formula Junior

    Apr 26, 2002
    401
    SF Bay Area
    Full Name:
    Anthony
    Seems to work better (but still not perfectly) if I put some weight on top of the phone. I usually put my wallet on it and I think I see the foreign object message less often.
     
    NYC Fred likes this.
  7. JesseRohr

    JesseRohr Karting
    Rossa Subscribed

    Dec 27, 2020
    244
    Austin Texas
    Full Name:
    Jesse Rohr
    I have had zero issues with mine. I have a 15 Pro Max with an Apple leather case. Charges like a champ every drive.
     
  8. ShadowLAP

    ShadowLAP Formula Junior

    May 15, 2017
    583
    SW Suburbs of Chicago, IL
    Full Name:
    Lawrence P.
    I have a 296 GTS on order but my Tesla Model Y has this same situation. I found that if I turn my iPhone 15 Plus phone 180 degrees on the charging pad it charges correctly. It appears the battery charge point is in a different location on some iPhone models. Again, I have not tried this on a 296 but worth trying it.
     
  9. ntatfas

    ntatfas Formula Junior

    Apr 27, 2011
    279
    UK
    I have not experienced a problem using either 14 or 15 Pro with my 296 GTB and now GTS.

    I do agree with @cmargosi and the same is true in my daily where I tend to use a cable in the specific CarPlay USB port for a faster charge.
     
  10. Ashs

    Ashs Karting

    May 20, 2023
    56
    UK
    Full Name:
    Ash Scott
    That's encouraging. It can work then. Maybe I'll get the charge module changed when it goes in for service.
     
  11. ATLBond

    ATLBond Formula Junior

    Oct 30, 2021
    304
    Atlanta
    Full Name:
    SR
    I solved this problem in my GTB after lot of trial and error. For my iPhone 14pro with a Torres case, the sweet spot to place the phone is right in the middle of the charging pad. However, when driving spiritedly, if the phone moves back or front ever so slightly during acceleration or braking, the link is lost and I have to move the phone back to the center. Doing this while driving has become second nature now.

    So how did I find the sweet spot? I figured the charging pad takes a couple of seconds to recognize the MagSafe area in the iPhone and establish a charging connection shown in the dashboard with that concentric circles icon. I started at one extreme and moved it in steps, towards the other extreme while giving the phone several seconds in each position to try to sync up. Once I identified the right spot, I took it off and placed it back multiple times to ensure it was not a fluke. I can now place the iPhone perfectly atop the right spot every time.


    Sent from my iPhone using FerrariChat
     
    NYC Fred likes this.
  12. Ashs

    Ashs Karting

    May 20, 2023
    56
    UK
    Full Name:
    Ash Scott
    Thanks for that.

    I believe that the problem stems from the charge mat being flat but the iPhone, because of the cameras, is angled away from the mat and the charging coil. Just bad design really. Every other wireless charge device I have does not need to take account for the cameras and works faultlessly.
     
  13. ferraridave89

    ferraridave89 Rookie

    Sep 5, 2022
    13
    Full Name:
    Dave
    Just picked up my 296 GTS and had the same 'Foreign object detected on pad' problem. I also couldn't find how to connect carplay wirelessly and only through the cable. With the cable I find after an hour or so carplay freezes and I have to disconnect and reconnect the phone (very annoying)

    1. Could somebody share how to connect to wireless carplay? (not sure if I need a software update)
    2. Anyone else experienced the same issue with carplay freezing after some period of time?

    Thanks!
     
  14. Ashs

    Ashs Karting

    May 20, 2023
    56
    UK
    Full Name:
    Ash Scott
    You'll need to pair 'a new phone' in settings on the dash first. Then make sure Ferrari 296GTS appears in your CarPlay list on your iPhone and that you have enabled CarPlay use for that device. It should then connect wirelessly automagically.
     
    ferraridave89 and jm2 like this.
  15. ferraridave89

    ferraridave89 Rookie

    Sep 5, 2022
    13
    Full Name:
    Dave
    Thank you so much! Couldn't find this in any manual or guide and been struggling. Fingers crossed
     

Share This Page