458 Power15 Warranty Coverage - Gearbox Fluid/Cleaning?

RTFW
Read The ****ing Warranty

 

Seems like what you’re describing would fall under preventative maintenance which the warranty does not cover. I also doubt it falls under any of the standard maintenance items. So you would pay extra for this specific service.

 

Warranty mainly covers component failure so 'cleaning' would not be regarded as a failed component.

 

It seems to me fluid change would be maintenance, anything else would be either trany works or doesn’t? Maybe just wait until it “breaks” and then let warranty cover it?

 

sounds more like DCT issue, which is very common all the stuff after 2010

 

The problem is that they are going to make you do EVERYTHING else before they diagnose it as something covered under warranty. On my Cali I blatantly had bad injectors which were covered and they made me do plugs and coils then tried to convince me I needed a carbon cleaning which they didn't know I already had done. Then when I dropped that on them kinda making them look silly and dishonest is when they finally changed the injectors under warranty, it was a different car after.

 

Power warranty covers failed components.
The " cleaning " process is required, level I diagnosis, Ferrari will not allow internal parts replacement(s) until this step has been performed. They won't even release DCT parts for CP or W replacement until we have performed this process.
Power warranty does cover failed CCP or SSP units once failure has been proven.
A common symptom is bucking when accelerating from a stop or between gears when driving.
Quickest and easiest solution is for them to perform the cleaning and expect it to solve the problem.
IMO

Are you reading the actual agreement or a power warranty brochure, the actual agreement is not vague, it literally lists what is covered.
If it's not listed, its not covered.

 

Yes, it is in an owners best interest to perform level I & II diagnosis before throwing a part or parts at a problem wouldn't you say?

I see more California/458 come in with old plugs and coils.. many owners don't even realize when they are supposed to be replaced
Regarding carbon cleaning, why not inform them on the way in the door that it had already done? I mean, you saw how bad it was when you performed the cleaning right, so you know its a legitimate possibility, and 85% of the time corrects rough idle and loss of performance that most owners don't even realize happened. So, they are guilty of not asking you point blank what work you did prior to bringing it to them. That doesn't mean they were advising you incorrectly. ( IMO )

Replacing an injector rail isn't cheap, but who would have looked more foolish, had they just replaced it because you said to, then it doesn't fix your concern, and then you have to pay for the replacement because it wasn't actually needed?
I'm betting you would have argued to not pay.

Performing a repair under warranty, while not the most profitable, is much easier and quicker than having to battle over CP approval most days. The time lost waiting on an owner to approve a repair cost money too.

S

 

I did inform them, there was a disconnect between the two different techs. But even had it not been mentioned they obviously did not diagnose the issue properly if at all if they were suggesting a carbon cleaning. Not sure why you took my comments so personally and made so many assumptions.

 

Nothing taken personally, I don't know you.

Either way, glad it was ultimately taken care of, and you are back on the road again.

 

Sounds like your trans is going to fail soon, like mine did, w/ 6k on the clock. Did your car throw the trans failure code at all? Long story short, my code was thrown and brought her in. They did the solenoid work, which cleared the code and "seemed" to do the trick. After I get her back, I was advised to take the power warranty. Soon after, lost all even gears and Ferrari gave me a brand-new trans box, which all said and done installed, was $40k on their tab!

 

Well the car is gone I lost it in a fire but actually yea I did a few times get the trans failure code, it went away each time and I reported it to the dealer and they dismissed it.

But I did not believe that to be related to the injector issue.

 

What is bucking? When do you feel it?

 

This is correct

 

this is correct

 

@SAFE4NOW always is correct! ;-)

 

no sir, its all the cars throughout all the years