my ferrari connect | FerrariChat

my ferrari connect

Discussion in '296' started by rxbg, Aug 8, 2024.

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  1. rxbg

    rxbg Formula Junior

    Apr 11, 2010
    382
    USA
    do any of you have this app? is it activated within the myferrrai app at delivery?
     
  2. BG259

    BG259 Karting

    Aug 20, 2009
    152
    UK
    Your dealer needs to activate it once you take delivery. Can take a couple of days.
     
  3. bamaman

    bamaman Formula Junior

    Nov 27, 2015
    901
    Mobile Alabama
    Full Name:
    William M (B.J.) Lyon, Jr.
    Also problematic during the Italian vacay and Ferrari factory shutdown for August. My 296 was delivered last week of July and I have nothing on my app.
     
  4. rxbg

    rxbg Formula Junior

    Apr 11, 2010
    382
    USA
    my dealer my build didn't come with it? needs some kind of module?
     
  5. ntatfas

    ntatfas Formula Junior

    Apr 27, 2011
    275
    UK
    Depends what territory you are in. Ferrari is slowing rolling these out across the world as standard kit. My 2022 (late) GTB did not come with it, my 2023 (late) GTS did.

    There is another posting, that I could not find, which mentions Europe, then UK, then...
     
    Dino_Argento likes this.
  6. rxbg

    rxbg Formula Junior

    Apr 11, 2010
    382
    USA
    got it. looks like another absurd ferrari foible. 400k car with no remote access by app that a 20k kia has. and the ferrari key doesn't even allow for a keychain.
     
  7. CinciOptics

    CinciOptics Karting

    Nov 10, 2022
    153
    Full Name:
    James B
    The connect feature didn't show up in the app at first. However 8 months after the purchase it just randomly appeared, perhaps with the app updated? No dealer activation was required for mine to show.
     
  8. isuk

    isuk F1 Rookie

    Nov 11, 2005
    3,318
    UK
    Full Name:
    Iain
    You can fit a key chain. You should have received a small red box from your dealer when you got the car. It contains a small screwdriver that allows you to remove the key and also two keyring attachments that fit into the key alowing you to fit one to each of the two keys that come with the car.

    Image Unavailable, Please Login Image Unavailable, Please Login Image Unavailable, Please Login Image Unavailable, Please Login
     
  9. rxbg

    rxbg Formula Junior

    Apr 11, 2010
    382
    USA
    thank you both. i get the car tuesday but he had given me the manual and a bunch of other things earlier at my request so i could review. he has no aidea about the app.
     
    Dino_Argento likes this.
  10. Dino_Argento

    Dino_Argento Formula Junior

    Sep 22, 2017
    284
    London
    Full Name:
    Dino Diary
    The app I find very useful particularly in telling me the status of the hybrid battery and the low voltage battery. It also logs all journeys inc speed, distances etc. They have been rolling it out selectively in territories since 2023. Aside from European countries UK was one of the first. Has to actually been rolled out in the US / North America yet? I got an email directly from Ferrari when it was activated
     
  11. MikeS

    MikeS Karting

    Nov 21, 2003
    164
    Connecticut
    Full Name:
    Mike S
    It is active in the US. Works on my 2024.


    Sent from my iPad using FerrariChat
     
    Dino_Argento likes this.
  12. CinciOptics

    CinciOptics Karting

    Nov 10, 2022
    153
    Full Name:
    James B
    Works on my 202 296 GTB too. US here.
     
    Dino_Argento likes this.
  13. rxbg

    rxbg Formula Junior

    Apr 11, 2010
    382
    USA
    how long after delivery did it start working?
     
  14. tontondavid

    tontondavid Karting

    Sep 19, 2022
    92
    Full Name:
    David Leng
    Ok so I got mine delivered today, 2024, I have the myferrari hw and the feature activated per the plaque in the frunk but I still don't see my car the the Ferrari app. I see you can add a car but when I try to upload the registration picture, I get an error message. Did anyone get their car added by the dealer on the back end?
     
  15. cpd1

    cpd1 Karting

    Feb 2, 2015
    238
    CT
    Full Name:
    C
    Never worked on my 2023 GTB in the US despite being HW ready, arguably I didn't really look into it much. With the newly delivered GTS, I have asked the dealer to activate it but as per above, Modis (Ferrari dealer/CRM system) is down for another couple of weeks for update/upgrade, guess it goes on holidays at the same time than the factory :rolleyes: so car has disappeared from my app until system goes back online.
    Ferrari website lists USA as being live for the connect feature so it *should* be working eventually
     
    Dino_Argento and jm2 like this.
  16. rxbg

    rxbg Formula Junior

    Apr 11, 2010
    382
    USA
    dealer doesnt know. i presume after vacay these guys will update the system from italia.
     
    Dino_Argento and jm2 like this.
  17. DQSF

    DQSF Karting

    Dec 19, 2020
    157
    Los Angeles
    Full Name:
    Dennis Q
    It showed up in my app under my car listing and I tapped to activate it. US market. Didn’t notice or try it until a couple of months after delivery so no idea on dealer activating or not.

    It did take a while for my car in app to go from waiting list or pending, whatever the pre-delivery state is.


    Sent from my iPhone using FerrariChat
     
  18. bamaman

    bamaman Formula Junior

    Nov 27, 2015
    901
    Mobile Alabama
    Full Name:
    William M (B.J.) Lyon, Jr.
    Got my 296 three weeks ago and my App is AWOL too.
     
  19. tontondavid

    tontondavid Karting

    Sep 19, 2022
    92
    Full Name:
    David Leng
    Send an email to Ferrari. I did and they’re going to add mine Monday, hopefully.
     
  20. DragonRR

    DragonRR Karting

    Sep 2, 2021
    94
    Full Name:
    Simon
    I had a problem with my app not connecting to the car. According to the dealer the car failed to connect correctly initially and basically gave up. I had to return it to the dealer to get it activated. It could not be done remotely.
     
  21. tontondavid

    tontondavid Karting

    Sep 19, 2022
    92
    Full Name:
    David Leng
    Apparently they cannot add my car until Modis is back online. That is what someone said on this forum. Bummer!!
     
  22. CinciOptics

    CinciOptics Karting

    Nov 10, 2022
    153
    Full Name:
    James B
    Once you get Ferrari Connect working don't get discouraged if the app occasionally acts as if your car is not listed and you have to contact support. I noticed when their system is down it logs you in ok but won't pull up the information. I suspect it is a schedule maintenance interval in the middle of the night type of thing.
     
  23. Joe M

    Joe M Karting

    Guys, I have a Roma Spider and with the Ferrari App, you can pair the battery smart charger (SC) to it. The benefit is receiving battery data on the app from the SC in addition to the app's own battery readings. I was successful pairing the SC to the app using the code from the bottom of the unit as the app recognized the SC's serial number and my home Wi-Fi, but it still appears as if it's not connected to it. Has anyone been successful obtaining the SC readings on the app?
     
  24. ejc

    ejc Rookie

    Nov 27, 2024
    18
    Full Name:
    E J c
    It works for my 296 GTS. Does MyFerrari Connect GPS tracking offer any value against theft? Or do you have additional tracker/anti theft for your 296?
     
  25. rstomp

    rstomp Rookie

    Aug 11, 2022
    3
    Naples, FL
    Full Name:
    Rich Stomp
    My 296GTB was optioned with this connect feature, but it does not work. Numerous trips to dealer, numerous phone calls to Ferrari in NJ. Numerous emails to Ferrari NA and Ferrari Italy. Lots of people working on it but no progress. Worked on this for many hours last week. Will start again on Monday. Cautiously optimistic. Thanks to those who are working the problem. Hopefully someone in Maranello can help!
     

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