Tom Vail's All Ferrari Parts

I too have had bad experiences with them. They’re a nasty place to do business with.

 

Thanks. Too many people who’ve had bad experiences don’t want to post the name of the vendor, which makes their post just complaining or sympathy pandering. Except as “an object lesson” the posts are useless to readers.

 

They’ll point to their eBay rating and say they’re all good.

 

or we can just buy from vetted sources with known reputation for excellence and customer service and just buy from ricambi.

 

I've ordered from there, initially they had the sent me an incorrect part, and when I confronted them they wanted me to pay the difference for the correct part. I sent them a polite email asking them to take responsibility, and they did the right thing so I have no complaints. It does sound like they did you wrong in this case which is disappointing.

I will say though, that as our parts get more and more hard too find, there are some vendors that know they have you by the balls and act accordingly.

I'll second @Ricambi America for parts. Not sure if they have that particular manual but I've never had a negative experience with Dan. I was even sporting their hat last week at the annual experience...

 

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^ p.s. I loved that book as a little boy. "Caps For Sale" by Esphyr Slobodkina

 

I personally have never had a problem with Tom Vail's All Ferrari Parts. They ship the correct parts immediately when ordered.
Gary Bobileff
Bobileff Motorcar Company in San Diego

 

If it's a good price then I would just have hit the buy now button and been done with it. Locked in with ebay policy.

Ricambi or bust. Love eurospares as well but income duties can be $$$$.

 

I’ve ordered several times without problems.

 

I got the same bait and switch from them once (and only once) on some gaskets I needed in a pinch that no one else seemed to have domestically. They had attractive pricing which was 30% more or so when I called to order. I was new to the brand then, but still seemed shady

 

typical, i wont even ring them any more

 

Damn Paul, they did you dirty. I’d try to meet them in the middle on price if possible. Maybe $100 was too cheap lol.

I’ve actually had good experiences with them and they seem to carry odd/old things other vendors don’t carry. I’ve also asked for significant discounts from higher advertised prices on old stock stuff that doesn’t move and they seem to be willing to lower prices to move them. They won’t give em away though, but they’re certainly negotiable.

 

I agree. It’s not really an online operation. Rather, a call them and see if they have it type of place. And if they do, get the price. I dont think they’re attempting the bait and switch.

 

I tried to do business with Vail for valve stems for my 360. Without going into detail, I ended up not buying from Vail as he just simply seemed to make it difficult with which to do business. Should have been a simple transaction as he supposedly had the factory stems in stock. That was my first and last experience doing business with him.