Problems with Ferrarichat app? | Page 2 | FerrariChat

Problems with Ferrarichat app?

Discussion in 'Ferrari Discussion (not model specific)' started by Il Co-Pilota, Mar 19, 2020.

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  1. rob lay

    rob lay Administrator
    Staff Member Admin Miami 2018 Owner Social Subscribed

    Dec 1, 2000
    64,282
    Southlake, TX
    Full Name:
    Rob Lay
    you are encouraging users to have their data stolen? opening themselves up to security issues?
     
  2. brogenville

    brogenville Formula 3
    Rossa Subscribed

    Apr 24, 2012
    2,307
    UK
    Full Name:
    Robin
    Clearly not. I am simply lobbying for the position of a native app that has better functionality than a mobile browser.
     
  3. stretchgeneral

    stretchgeneral Formula 3
    Owner Rossa Subscribed

    Aug 9, 2014
    1,443
    MA/TX
    Full Name:
    McK
    On my iphone the app used to work and has for years. Now it will not let me log in. Says i do not exist and am not a registered user. Tried to reset the password etc, but again I don't exist. Deleted the app and downloaded again. Still nothing. At least I can still access FC via my laptop.
     
  4. rob lay

    rob lay Administrator
    Staff Member Admin Miami 2018 Owner Social Subscribed

    Dec 1, 2000
    64,282
    Southlake, TX
    Full Name:
    Rob Lay
    FYI we did get a complete list of all users on the app and did send an email to everyone Friday. The email we sent last month was unfortunately just a partial list of users.
     
    JWeiss likes this.
  5. stretchgeneral

    stretchgeneral Formula 3
    Owner Rossa Subscribed

    Aug 9, 2014
    1,443
    MA/TX
    Full Name:
    McK
    what did the email say? I got the email about Dupont Registry. But nothing about issues with the FC app.
     
  6. rob lay

    rob lay Administrator
    Staff Member Admin Miami 2018 Owner Social Subscribed

    Dec 1, 2000
    64,282
    Southlake, TX
    Full Name:
    Rob Lay
    As the founder of FerrariChat 25 years ago, please let me apologize for the confusion related to our app and Tapatalk problems a couple weeks ago. The current app and Tapatalk are no longer available, but let me explain. The underlying software hasn't been supported for several years and we had concerns with security, Tapatalk's use of our content, and also the monetization of our traffic. Where we made our mistake is properly communicating this to ALL mobile users. We incorrectly only identified a fraction of all mobile app and Tapatalk users, so not everyone received my email explaining our shutdown of the app before it happened. We hired a consultant and now have a complete list of app and Tapatalk users, so I am communicating again to everyone.

    Tapatalk and the mobile app (that used Tapatalk in the background) were a beautiful solution 10+ years ago when the foundation forum software wasn't as mobile responsive. Thankfully with the upgrade to Xenforo as our forum software, it is now very responsive with mobile browsers.

    Tapatalk and the old app are no longer available, but please give our current software a chance using your mobile browser. I know it is hard to adjust, but it really works well for those familiar with it. We will also add back an app version in time for those who don't want to use their mobile browser.

    For those that haven't visited FerrariChat in awhile, please stop by! While most other automotive communities have failed, FerrariChat is still thriving with the best users, experts, and moderation team.

    https://www.ferrarichat.com/

    Thanks
    Rob Lay
    Admin & Founder
     
  7. stretchgeneral

    stretchgeneral Formula 3
    Owner Rossa Subscribed

    Aug 9, 2014
    1,443
    MA/TX
    Full Name:
    McK
    Thank you. Understood.
     
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  8. JWeiss

    JWeiss F1 World Champ
    Owner Silver Subscribed

    Nov 18, 2010
    12,658
    NYC and Long Island, NY
    Full Name:
    JWeiss
    I did get the recent email. Thanks.
     
    rob lay likes this.
  9. Ngcanada

    Ngcanada Formula Junior

    May 16, 2016
    766
    Ottawa Canada
    Ahhhh, good to know. I thought someone had hacked my Tapatalk account and was starting to change all passwords...argh. anyway, I will give it a try on my mobile web browser.
     
    rob lay likes this.

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