Scrapearmor scam!

So like most FF's my front bumper was scraped up so I paid $1500 to get it repainted and pristine. Shelled out another $700 for scrape armor so I would not have any more scrapes. Drilled the holes in the bumper to install the kit, really did not want to but wanted the protection. What as waste of $2200. Scraped on first use, exiting my driveway! Reached out to scrape armor and this was their reply:

Our armor protects the underside of the vehicle as it sits flush to the edge of the bumper as indicated on our site. There is no way it would protect against the front of the bumper and it doesn’t wrap up the front of the vehicle.

This is the underside of the bumper before the front edge! and their other kits do wrap up to the front edge of the bumper like the Dodge Charger kit to protect the exact damage that happened to mine, I guess they just don't care to update their FF kit and don't care that this was a total waste of money for me.

Beware before you make the same mistake I did.

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was supposed to be covered and angled in a way it would not scrape the underside of the bumper, looks at the website pic.
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just lame, offers protection from scrapes to your bumper but scrapes on first use exiting my driveway, how is this useful ?

 

Also website states it protects to the front edge of the bumper, this is behind the front edge of the bumper

 

Exactly my point no added value by adding this $700 piece of plastic. Not sure why they are claiming it will help when it does not.

 

Of course the damage is on me because they are not going to stand behind their product. I wonder why their dodge charger kit wraps up to the front edge of the bumper? And why do they say it protects to the front edge of the bumper when it does not? I have worked why many small businesses and any time there is an issue all of them have stepped up to the plate and would have done something about it. What is the point of a product that prevents only have the scrapes to the underside of a bumper?

 

Scrape armor - get protection for half the scratches to the bottom of your bumper. Sounds great.

 

I would gladly install it if they revised the kit to wrap to the front edge as they stated this is supposed to protect. My review stands as is the kit for the FF is useless!

 

I guess this is a lie? I don’t love it and they won’t reply or answer calls.
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its not the vertical part. this the bottom side of this lip. another picture attached. I don't see how the bumper could crack or that the scrape armor did anything here. I had just installed this and was exiting my driveway and expected if anything scraped would have been the scrape armor but nope, not a scratch on the scrape armor but the bottom of the lip was scratched. I was inching out of the driveway.
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also see this pic from their website depicting what damage its meant to protect. - the very area I scraped.
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It is what it is now, nothing I can do now, just meant to post this as a warning to other FF owners that if they are looking into buying this product to protect against scrapes going in and out of parking lots and driveways it will not help. And also I feel a need to warn others of companies who claim "Love it of we will fully refund you" and then when you try to contact them when you do not love it they will not return your calls or emails ? Judging by the responses here I guess all of you are ok with this?

 

Yea it’s fine, I don’t want to go that far. Just wanted other forum members to know, it’s not worth drilling your bumper and paying to install this when you will still get scrapes.

 

They offer a love it or we will refund you guarantee but won’t honor it. If you promise something and then won’t even respond that to me seems like dishonest business practices. I never said their product for other vehicles was not good but just the one they offer for the FF could have been designed better similar to the Charger one and could have prevented this damage. As the product is designed to protect against scrapes you get exiting and entering driveways and they show diagrams of the angles of the car and driveway I thought they would have done their calculations correctly and designed it such a way that only that part of the skid plate would make contact and they bumper would not. My question remains if you offer a love it or we will refund it guarantee why would they not honor it?