Feedback-Experiences with Stebro

Sounds like Stebro is consistant, if that means anything these days. Anyway, Stebro's shipping department leaves much to be desired, as it always seems to take considerable time to receive the product, but once it arrives, the fit and finish were certainly acceptable. Some companies are more centered on making the product, the R&D side of things, instead of good old fashioned customer service. All in all, however, I must say it is a good product, and certainly meets their stated claims.

 

It took a while to get an answer from the guys in Canada about what they had for my car.

Then it took about a week to get the order organized. No one answered the phone, it always went to voice mail. Emails went unanswered for a day or two, but eventually I got a reply.

Placed the order, it sat around for about a week, and finally shipped, without incident.

But from conception to completion took about three to four weeks, and involved a lot of nagging, cajoling, etc, to get it done.

Don't know about fit, as it has not been put on my car yet. That should happen later this week.

Prices, excellent, quality, looks good, service, lousy.