Sodacoms difficulty | FerrariChat

Sodacoms difficulty

Discussion in 'Ferrari Discussion (not model specific)' started by Oengus, Dec 21, 2004.

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  1. Oengus

    Oengus F1 World Champ
    Rossa Subscribed Silver Subscribed

    Anybody else having difficulty with them,

    site seems to be down
    phone rings forever
     
  2. N24RE

    N24RE Formula Junior

    Dec 8, 2003
    532
    Greensboro NC
    Full Name:
    Steve Jones
    David has been very busy of late wrapping up the year end. He is a stand up guy and he will get back with you. I see him regularly and so I will mention this to him

    Steve
    www.sportauto.cc
     
  3. AJS328

    AJS328 F1 Veteran
    Owner

    Apr 23, 2003
    7,520
    New Jersey
    Full Name:
    Augustine Staino
    Can you put a word in for me too? Been trying to reach him again recently.
     
  4. DN35

    DN35 Formula Junior
    BANNED

    Nov 22, 2003
    611
    Illinois
    Full Name:
    D. Norton
    Tough to run a solo shop. He'll take square care of you, though.
     
  5. docster

    docster Formula Junior
    Silver Subscribed

    Apr 14, 2004
    273
    Oregon
    Full Name:
    David
    I placed an order for a wheel installation/alignment tool on 11/22/04, and received an automated e-mail notice of the order status as "Processing." My credit card was charged the appropriate amount on 11/23/04. I requested an update on the order status/shipping by e-mail on 12/4/04. To date I have had no response, and have not received the paid-for product.

    dn
     
  6. AJS328

    AJS328 F1 Veteran
    Owner

    Apr 23, 2003
    7,520
    New Jersey
    Full Name:
    Augustine Staino
    My order (also paid in full) is from 9-23-04 and I still don't have anything. Apparently, the problem was that he was receiving the incorrect part from Ferrari time after time. It took me a couple of months to find this out after several emails and PM's. Dave and I did eventually communicate through email for a few days and it looked like a solution had been reached but this was about a month ago and I haven't heard anything since. I have no doubts that he is a good person but this is certainly not good business.
     
  7. BWS550

    BWS550 Wants to be a mod

    Apr 1, 2002
    8,933
    NEW JERSEY
    Full Name:
    BRUCE WELLINGTON
    .NOT KNOWING DAVE AT ALL AND IM SURE HE IS A GREAT GUY, BUT HIS BUSINESS ETHICS NEED SHARPENING

    MY MANY YEARS IN THE BUSINESS FIELD, YOU MUST GET BACK TO THE CUSTOMER ASAP, BAD NEWS OR GOOD NEWS...

    BRUCE
     
  8. f355spider

    f355spider F1 World Champ
    Owner Rossa Subscribed

    May 29, 2001
    18,044
    USA
    Any further news on Dave and Sodacom's? The site still seems to be down...
     
  9. AJS328

    AJS328 F1 Veteran
    Owner

    Apr 23, 2003
    7,520
    New Jersey
    Full Name:
    Augustine Staino
    Haven't heard anything. WTF?
     
  10. Ricambi America

    Ricambi America F1 World Champ
    Sponsor Owner

    Augustine -

    I'm local in his area. I have had trouble reaching him too - email seems down, website seems down. I tried his home telco number but no luck. Because I'm sure we're ALL concerned, I drove over to his house today and left a note in the mailbox.

    I'm working some other angles too, and I'll let you know what/when I learn anything.

    If you'd like to PM me directly, please feel free.

    Best Regards,
    Daniel
     
  11. AJS328

    AJS328 F1 Veteran
    Owner

    Apr 23, 2003
    7,520
    New Jersey
    Full Name:
    Augustine Staino
    Will do. Thanks!
     
  12. SrfCity

    SrfCity F1 World Champ

    Jeez, what's next? Smoke signals at the end of his driveway? I hope you guys get this sorted out soon. This is not acceptable business for a sponsor on this board.
     
  13. f355spider

    f355spider F1 World Champ
    Owner Rossa Subscribed

    May 29, 2001
    18,044
    USA
    Anyone have anything to report? Is Dave okay? Has there been an emergency or something?....
     
  14. snj5

    snj5 F1 World Champ

    Feb 22, 2003
    10,213
    San Antonio
    Full Name:
    Russ Turner
  15. rleander

    rleander Karting

    Sep 23, 2002
    115
    Winston-Salem NC

    I've had excellent success with Dave in the past and would order from him again.

    HOWEVER, if you are paying by credit card, you (and any merchant you deal with) should know that Mastercard and Visa both prohibit the passing of transactions against your card until the items have been shipped or the services performed unless you specifically agree at the time of the transaction to a delay in the shipment of goods or the performance of a service. So you could put a deposit down on a card to enable the merchant to special order an item, but it the merchant reports items "in stock", they must not charge your card until the item is shipped unless you specifically agree to allow a delayed shipment.

    This is a basic requirement of the card associations (AMX and Discover probably have similar rules) and merchants can (and often are) banned from the network for violations of this rule.

    Cheers,
    RC
    348ts for sale
    www.largeflightlessbirds.com/ferrari
     
  16. Ricambi America

    Ricambi America F1 World Champ
    Sponsor Owner

    I'm going to chime in here.

    Dave lives nearby, and I've been trying to reach him too for several weeks:

    1. Email to Sodacoms is returned with "mailbox full"
    2. Main Sodacoms website is down (www.sodacoms.com)
    3. Secondary website (www.sodacom1.com) is down
    4. Telephone calls to his cellular number go unanswered
    5. His MSN IM profile never seems to be on-line anymore.

    I drove to his house last week and dropped a letter into his mailbox. I then called the home of one of his relatives, who told me, "Yeah, he got the letter -- he'll call you"

    One week later, still no reply, no phone call.

    6. Did you folks realize the other Fchat sponsor "Freelife Pureblend" (The Goji juice people) is also run by Dave Soderquist? Email to that website also goes unanswered.

    I'm going to put my cards on the table here: The letter I dropped into his mailbox was an offer to purchase all his open inventory and vendor/customer lists. Although there's no fortune to be made in Ferrari parts, I think good customer service and decent prices will ALWAYS have a home in this community. I guess I thought that if Dave was having financial troubles, he might respond to my "all cash" lifeline.

    No response.

    I've met Dave several times. I want to confess, he's a really nice, decent guy. However, I can only assume that he has abandoned or closed the Sodacom's business. At this point, the damage to his reputation and that of Sodacom's is probably irreversible. I wonder what kind of contract Rob has for the Fchat ads?

    If/when I hear from Dave, I'll certainly let people know.

    Best Regards,
    Daniel
     
  17. peterp

    peterp F1 Veteran

    Aug 31, 2002
    6,681
    NJ
    Full Name:
    Peter
    I ordered a key blank from Sodacoms on Nov 7 and received it about a week later. Unfortunately, he sent the wrong key. He asked for pictures of the old and new key and indicated that he would send the right key, but haven't had any response since then. He seemed like an okay guy throughout the process until dropping out of sight, so I hope that all is well.
     
  18. Steve King

    Steve King F1 Rookie

    Feb 15, 2001
    4,367
    NY
    Doesn't sound like you guys can read the tea leaves. This guy is toast and out of business. If you have any $'s in the mill then put in a claim. If you are using a CC call and cancel the charge. Ask Rob to see if he is paying he ad bills.
     
  19. DrStranglove

    DrStranglove FChat Assassin
    Owner Rossa Subscribed

    Oct 31, 2003
    31,474
    Google Maps
    Full Name:
    DrS
    Daniel I would go in with you on that one in a heart beat!!!

    I have dealt with him before and also have some inside info but don’t want to post till I am sure.

    Daniel Pm or email me cause we need to chat about it.

    Also, what is it with the sponsors here? Most or stand up people, but the ones that are bad are REALLY bad! First Valence, now Soda? What’s up?
     
  20. k wright

    k wright F1 Rookie
    Silver Subscribed

    Feb 4, 2004
    2,544
    North East TN
    Full Name:
    Kent Wright
    So where shall we order parts from now?

    96 355 gts

    Thanks,

    ken
     
  21. DrStranglove

    DrStranglove FChat Assassin
    Owner Rossa Subscribed

    Oct 31, 2003
    31,474
    Google Maps
    Full Name:
    DrS
    Well, where do you live?
     
  22. Spasso

    Spasso F1 World Champ

    Feb 16, 2003
    14,656
    The fabulous PNW
    Full Name:
    Han Solo
    Here are the links I have, some links will have some of the same listings;



    https://www.owners.ferrari.com/cgi-.../01_0_login.jsp

    http://www.ferraripacific.org/ferrari_web_links.htm (Scroll to the bottom for parts and accessories.)

    http://www.customferrariparts.com/ (Hill Engineering)

    http://www.trutlands.com

    Site Sponsor (HGParts, exhaust etc............)

    http://www.larinisystems.com/ (Exhaust)

    http://www.ferraris-online.com/index.shtml

    http://www.ferrariclub.com/ Northwest Region



    http://www.stebro.net/stwc.htm (Exhaust)

    http://www.superformance.co.uk/

    http://www.wordreference.com/ (To figure out the Italian names for parts on your car)

    http://www.fireadesource.com/products1.html (An alternative to using the dreaded ABC extinguisher on your car)

    http://www.hagerty.com/index.asp?Aff= (My insurance)

    http://www.blackbartsemporium.com/ (OEM Badges and Emblems)

    http://www.kitcaraccessories.com/ferrari.html#top (Ferrari emblems and parts)

    https://store.valentine1.com/home.asp (My radar detector)

    http://www.allferrariparts.com/ (Dennis McCann)

    http://ferrariclubofamerica.org/

    http://www.partsourcenet.com/ (PARTS)

    http://www.autolifters.com/index.html (Well made lifts, commercial grade.)



    Hope this helps. Watch the prices. Some are more competitive than others.
     
  23. Ricambi America

    Ricambi America F1 World Champ
    Sponsor Owner

    Everyone -

    Let's chill on this thread for a few days. I spoke with Dave tonight and have a scheduled meeting with him on Sunday morning.

    Best Regards,
    Daniel
     
  24. bearduke1

    bearduke1 Rookie

    Oct 19, 2004
    26
    South Carolina
    Full Name:
    Bubba Joe
    I too placed an order in late NOV for a "must have" christmas present ($47 ferrari logo key blank). Despite "item shipped" email nothing ever arrived and my wife didn't get her present.
    Multiple emails and phone calls as late as today have netted.....exactly no response.

    Is he still in business or not? I suppose it doesn't really matter to me as I'll not buy anything from that company in the future.
     
  25. peterp

    peterp F1 Veteran

    Aug 31, 2002
    6,681
    NJ
    Full Name:
    Peter
    #25 peterp, Jan 16, 2005
    Last edited by a moderator: Sep 7, 2017
    What model is the key for? I ordered a logo key for a 3.2 Mondial from Sodacoms, but he sent the wrong blank. I'm not sure what the key he sent fits -- we weren't able to determine this before he went AWOL. If it fits your car, I'll just send it to you. If Dave ever comes back and honors his past obligations, he will send me the correct key, so it's pretty much a wash from my perspective. The attached photo shows the logo key I received and the Mondial key that doesn't match (sorry for the photo quality).

    Peter
    Image Unavailable, Please Login
     

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