355 doors are not unlocking

Is there any one who has experience with the automatic door locks of a 355? I got l myself ocked in and could not open the door nor the passenger door normaly. The buttons on the dash did not help and only switching on/of the alarm made the powerlocks move up and down a few times. i could manage to open the passenger door once to let escape my passenger. After this moment the doors did not open anymore. i had to climb out of the window. Switching off the battery or removal of the fuse (29- position interiorlights and doorlocks) did not help. Any idea of what is going wrong and how to solve it? regards JP

 

the car is parked with open window

 

the lock buttons are in and when moved by hand or with the key they go up and go down immediately. The unlock switch on the panel makes the lock buttons move but the door itself does not unlock. While sitting in the car and use the remote the lock buttons only move up and go down immediately. I can not close the window when i climbed out of the car by the window. (and if i could i would not be able to enter the car any more..)

 

i appreciate your help. the most right button is doing something, the button one position more left does not create any response
(sorry for confusing: i did not use the right technical words: how do you call the lock/ unlock pins on the door itself? )

 

this could be the reason.thanks a lot i will try asap. Did the alarm also beeps 4 times when you would have pressed the remote? and how did you manage to open the door prior to te removal of the door panels as the are very much locked?

 

ok, i will try that. thank you so much. Is there a way to open the locked doors?

 

of course i have tried that, even with switched of battery and removed fuse. the doorpins kept on going down immediately . no key no doorhandle no remote...nothing helped

 

i have opened the doors by endless trying and removed the doorpanels. the orange gauge is tightly fixed and i can not see anything which looks strange so i am back where i started:

The doors of my 355 failed to open and kept me locked up until i finally had to leave the car by the window.
In search of a solution I :

switched the battery off.
removed the power lock fuse
I swapped the console switch buttons (door-open)(door close)
tried to open the door by key, exterior door handle, interior door handle, door unlock buttons on the console, door pins on top of the door itself and remote Fob but nothing noting helped.

last night i tried it again by combining several options and suddenly i could open one door. I removed the door connection cable and placed it back on and suddenly also the passengers door released. From then on, the two doors are open. I immediately removed the door panels for inspection but i could not detect a strange situation. I could open the doors by key.
i was not confident that the problem was solved so i simulated a door closing by pushing the lock arms of the door lock mechanism to close and then the issue re-occurred: i could not unlock it again... so the car is now parked with open doors. it feels very uncomfortable to start with a new car like this.

what can i do to solve this problem. please contact me