488 488 Possible failed turbo (2nd time) 2500 miles

So now every new Ferrari is turbocharged and the power warranty does not cover turbos? It is a major engine component in all new Ferraris. It is completely ridiculous that it is not a covered component..

 

Factory warranty - yes - 3 years
Extended factory warranty - yes - 2 more years
Power warranty - apparently not - years 6 to 15

 

The first time they were not covered. Thats whats been said.

This car has something very fishy about it...........

 

IMO You have bought a lemon.

The car was already troubled , blown turbo. Yes repaired but IMO you should never of bought it.

And now another turbo and most likely you will pay for it ? BS to me. The Turbos are a part a Turbo car and would be covered.

Honestly I would get out of the car and buy another one.

 

Tune?

 

IMO tune possibly. For a second turbo to go well both were damaged just one less than the other and with time it has weakened and failed.

It just stinks. I sure as hell would have contacted the previous owner before laying down any cash and get the full rundown about the car.

IMO given the high prices for 488 GTB I would sell and buy a better one. I can see this one plagued with problems.

 

The communication with the SA seems on point but I don't know if I'd go as far as to say "I'm contacting my attorney." The SA did advise he's looking into it for a resolution. Frankly, and I don't mean to be negative or come across the wrong way but if the power warranty terms and conditions don't list the turbos as a covered component then they're not covered. Extended warranties have major gaps in them, clearly this is an indication of one.

 

My own concern is for potential engine failures due to a turbo issue. If the turbos are excluded from the warranty, will damage “downstream” from one also evade warranty coverage?

 

I hear you and have full empathy for your situation. I'm not trying to come across as argumentative but here's the ultimate take IMHO:

Ferrari does not mass produce cars. Nor are Ferrari dealers typical dealers, it's a relationship business. Ferrari's are sold out for the next 3 years with demand far outpacing their wildest expectations of supply. This is clearly reflective in the attitude of dealers. Many dealers are prioritizing clients with existing Ferrari's and are pushing orders with higher options ahead of cars with basic builds. I've even heard dealers mandating minimum $50k on options. Point is this, owning a Ferrari and have a solid dealership with a relationship is now considered a privilege. As such, it is imperative that we as consumers do extensive leg work on our own so we have realistic expectations. I can tell you first hand that there are many sales advisors who miss options on builds and the consequences are nothing, why? because the owner didn't check MODIS. There was a recent thread about this. In this environment I wouldn't take any sales advisors, managers or dealers word. If you're buying a pre-owned car with an extended warranty that's different from the original warranty I personally would consider it imperative to read through to understand what I'm covered with and what I'm not covered with. Furthermore, reaching out FNA directly for clarity on exclusions / inclusions in this environment is essential as well.

When you have cars that typically depreciate 15-20% a year selling for 50% more than MSRP 1+ year later you have to realize it's a different animal. From what I've seen and have been told Ferrari seems to be reverting back to some of it's old ways and directing dealers to maximize transactions and be selective about customer profiles. Given everything that's happening we really need to go the extra mile to make sure expectations are understood and in writing.

 

You legal position here is very, very tenuous.
The SA cannot add or subtract from the terms and conditions of the FNA power warranty.
The FNA power warranty terms are available on the Internet. Google it.
I hope the dealership and you come to some accommodation.
Perhaps a buy-back?
If any accommodation is reached, please keep us informed

 

WOW your laws are just too weak.

Dont you guys have consumer laws there ?

We do.

The vehicle is of acceptable quality if it is durable, free from defects, safe, appear in good condition, and serve the purpose of cars of this type. If the vehicle does not satisfy any or all these conditions, buyers can invoke the consumer law and expect it to protect them.

On a car like this its 150,000 kms or 10 years.

If anyone in Australia was dealing with the same situation regardless of the power warrantee IT WOULD be fixed at no charge.

 

Well, you also pay hundreds of thousands of dollars in taxes to get the same car we pay 6-7% sales tax on. Which completely drowns any and all repair costs. So there’s that.

 

Nothing to do with weak laws. FNA Power Warranty excludes turbos. Issues within terms and conditions of the warranty would be fully protected.

 

To be fair, excluding turbos from the warranty coverage is surprising.
But life is not fair, even less so when one does not read the fine print
If anyone on this board is contemplating a 488 purchase with a power warranty, buyer beware.

 

yes precisely if it’s not in the fine print then there’s limited recourse

 

I agree completely but sounds like the SA misled the buyer. I suspect that they will come to some sort of accommodation as they don't want bad publicity with FNA. In the last few years FNA has been more interested in customer satisfaction with their dealer network which I suspect is likely because of other manufacturers stepping up to the plate in resolving customer complaints. Just me $0.02

 

What I believe you didn't understand is that Australian law protects the customer. Power Warranty or NO power warranty Ferrari would not get away with it.

 

This is where IMO all of this just smells. This is a 2018 car , the proper extended warrantee should have been the FACTORY extended warrantee for two years. And there would have been ZERO issues. The dealer didnt do this , WHY ? There is more to this. If it did happy life and Turbo would have been replaced at zero cost. The dealer IMO was denied to put the Extended factory 2 year warrantee because of the first turbo blown. This car IMO has a past , Ferrari knows it and said no thank you.

Hum lets see I have a 2018 488 GTB , Last year which warrantee did I add ? Yes the full factory 2 year warrantee to 2023.

Again that just it this car stinks.

 

Yes but even if is a simple BS Chinese HAVAL which is cheap and basically 4% sales tax. Many documented court cases with FULL refunds given back to owners.

Please be aware this consumer protection law isn't all about cars its EVERYTHING TV to washing machine. I got an oven replaced after 3 years it failed. Same with a fridge , gee it was 4 years old. Its all about its relative cost. My latest OLED 83 Inch TV that cost $10,000 IS good for 9 years.

This is the conversation with the sales rep. What's the warrantee ? One year from Sharp and one year from us the store JB HiFi. Only 2 years ? Nah after that you have the ACCC for at least another 7 years ! We are protected. If we pay a lot for an item it MUST perform its function.

 

Am I correct that turbos are fine right up until they fail?
In other words, the CPO process would not and could not have caught this?

 

Yes. At some point just like anything mechanical it will fail but certainly not at these low KMS unless A) were abused B) a factory issue

CPO never would have found an issue BUT and this is the point , it was ALREADY documented with a failed Turbo. No one would ever buy such a car unless it was heavily discounted. Well it wasnt and the OP stated he believed that all should be good since the Turbo WAS replaced . But now its the other turbo. The chances of that happening is in the Millions . Something happened with this car , I'm convinced.

Please note how many threads have been written with blown Turbos ?

 

I agree that two blown turbos on same car is a statistical impossibility absent some outside intervention

 

What many would not know is that last month Ferrari also upgraded their warrantees on the 488 GTB.

Now you can get the 6 th and 7 th year Full factory warrantee AND it will cover the Turbo's.

But having said that it was brought up with our local Ferrari Dealer to Ferrari about the Turbo's and they said that there is something coming up. Most likely the rewriting of the warrantee which will include the Turbos. ESPECIALLY given most Ferraris will now be Turbo