A/C & Sat Nav problems | FerrariChat

A/C & Sat Nav problems

Discussion in 'FF/Lusso' started by Agpl, Apr 24, 2013.

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  1. Agpl

    Agpl Karting

    Jan 15, 2013
    91
    Worcestershire UK
    Full Name:
    John Ranson
    Hottest day of the year in the Uk yesterday (23degrees) turned air on to cold but no cols air, then entered destination into nav which then got completely confused in trying to fined its way out of London, after 50 miles it still though it was in London.
    I would have expected all the above in older Ferraris but my FF is one year old with 11K miles it is pathetic that nav of such low quality is fitted, waiting to see what issues caused air con not to function.
    Anybody had similar issues????
     
  2. RickLederman

    RickLederman F1 Rookie
    Rossa Subscribed

    Sep 18, 2007
    2,837
    Swanton Ohio
    Full Name:
    Rick Lederman
    Mine with 14K miles on my FF all works fine. Nav has been great.

    Rick
     
  3. YellowF50

    YellowF50 Formula Junior

    Feb 15, 2007
    840
    UK
    Full Name:
    K B
  4. Entropy

    Entropy Formula 3
    Owner

    Jul 10, 2008
    2,149
    sorry to hear about the problems. 6K on ours and (knock on wood), flawless.

    A few (speculative) thoughts....FWIW

    The Nav and A/C systems are separate, I'd imagine these are separate issues

    On A/C, I've had similar issues over time, most notably after the system has not been used for a while, it's been a variety of issues. Likely a quick and simple fix, under warranty...

    On Nav, did you have the issue after a reset (power down/restart).

    It will sound funny, but seems like GPS platforms can get lost, especially if it cannot establish or sustain connections to a set of satellites to "find itself". Being in the middle of a city, which can block, deflect or reflect signals, can exacerbate it. (happens to me often in NYC or San Francisco, I literally have to recycle the system and let it find itself).

    Did the problem continue/recur after a recycle?
     
  5. Agpl

    Agpl Karting

    Jan 15, 2013
    91
    Worcestershire UK
    Full Name:
    John Ranson
    Car now with dealer who says no gas in a/c needs to charge and recheck system seems reasonable!
    Sat nav requires dash strip out and new head unit plus possible anten replacement they say it will take over a week to repair!!!!

    It seems a joke I'm know expected to drive round in a BMW 318D.

    Fit for purpose springs to mind????
     
  6. YellowF50

    YellowF50 Formula Junior

    Feb 15, 2007
    840
    UK
    Full Name:
    K B
    At least it's getting fixed.

    Ooh. 318d imagine the mpg your going to get. Sorry couldn't resist but it will only help you appreciate your car even more when it is returned. Soon hopefully.
     
  7. Agpl

    Agpl Karting

    Jan 15, 2013
    91
    Worcestershire UK
    Full Name:
    John Ranson
    Back in the FF now with cold air now flowing!
    Dealer cannot fined a fault with Nav so will see if it gets lost again.
    Being a boring English guy I listen to radio 4 ( UK residents will understand it is broadcast by the BBC and a main channel.)
    Anyway reception very poor and crackly dealer says they have tested my car and a further FF the result being the same, every other car I own revives the channel no problems.

    As anyone else had radio issues?????

    The FF is a really good driving or touring car I'm very impressed with the brakes no fade under heavy use, a good car let down by cheap options in both nav and radio.
     
  8. London John

    London John Formula Junior

    Sep 7, 2010
    560
    London & Melbourne
    Full Name:
    John
    I used my aircon yesterday, takes a few minutes to stop blowing hot, but then it's fine.

    No radio issues here.
     
  9. SVCalifornia

    SVCalifornia F1 Rookie
    Rossa Subscribed

    Mar 28, 2011
    2,570
    Silicon Valley
    Full Name:
    Keith
    Radio could be a bad antenna. If you can gain access to the back of the radio look for an antenna connection. If it is just a plug, Tyra cheap fm dipole antenna temporarily to see if the reception improves. Built in antenna shouldn't be much worse than a simple dipole.

    SV
     
  10. eric

    eric Formula Junior

    Aug 3, 2001
    705
    Albion, CA
    We've had a lot of issues with our nav system, too. It gets "lost" a lot. Sometimes it manages to locate itself and orient the map correctly and give good nav guidance, but more often than not, when we start out, it seems to sense the direction of travel as the opposite of reality, which results in it giving us really bad directions. It often figures it out after 2 - 3 minutes, and starts working fine. But those first few minutes are often a real deal breaker, like going the wring way in Manhattan or other big city with lots of one way streets and heavy traffic and no idea how to get where we want to be.

    Occasionally the system just locks up and stops providing guidance at all while still seemingly showing a map of our location (sounds sort of like what you described with your car thinking it was in London for along time as you drive away). Symptom here is the map doesn't change the indicated location of the car but still shows changes in direction of travel and altitude as we move down the road. Distance to destination maintains at time and distance when it got too confused. We've had this happen only twice, but in each case this lasted until I shut down car, let it sit for a few minutes and restarted all systems. One instance this continued for a solid hour or more, and 100 miles of travel. We were on the PA turnpike and knew where we were going so just ignored it till we got off the turnpike, turned off car and got some coffee before starting the car back up and resuming nav. At that point it went into its going backwards mode, which resolved itself after 5 minutes of travel. Thank god for Google nav on my Driod...

    My first thoughts were bad antenna connection, but now I wonder at the poor coding in the software that finds it difficult to resolve confusing or ambiguous input from the antenna. The display always shows accurate elevation and longitude and latitude info, so it seems like the antenna is sending good info to the unit, its just not accurately interpreting that data. When its just going the opposite direction from reality, I can sometimes force it to find itself by making right angle turns. And often when the road makes a sharp change in direction, it will resolve the ambiguity and start show correct direction of travel on correct road and give good directions.

    All this happens in wide open spaces, as well as in cities. We just finished a 14 day, 5,000 miles drive across the US and it got so frustrating that we started just using our cell phones and Google maps to find directions. Which is fine when we have cellular signal...

    And none of this seemed to happen in our prior FF.

    Our car will go in for a few minor maintenance fixes and tire swap to summer tires this next week and I'll update you on what I find out. One avenue I'll ask our mechanics to explore is the delta between the nav systems in the two cars.

    I'll be interested to hear if your car continues to have nav issues and maybe more specific description of same to see if we're experiencing the same issues..
     
  11. Entropy

    Entropy Formula 3
    Owner

    Jul 10, 2008
    2,149
    we drove our FF a lot this weekend and was on Nav the whole time, though we had radio signal drops on SAT, I am guessing due to signal blockage.

    The Nav worked flawlessly.

    However, in my X5M on Friday it did the exact same thing Eric described....got lost, could not find itself, at one point I was driving in the East River headed out to sea. I did a "cancel nav" and hoped it would find itself; ultimately when in stopped traffic I did a quick start/stop on the car (reboot) and it was perfect.

    I think (?) both cars use NAVTEQ systems, could be a glitch in there, seems like once it's "lost" it goes open loop until you put it to sleep and let it reinitialize, but Eric's longer term issue sounds like a more fundamental code issue. I'll ask my dealer, unfortunately the SatNav is an OEM part from Harman, I'm low hopes that FNA will have the details.
     
  12. oxford

    oxford Rookie

    Oct 15, 2006
    28
    I have had the same problem on my BMW X6M. Showed me in the middle of Lake Michigan.

    Dealer told me it was a problem with the software reading data off the antenna. They did a software fix and it has been working fine since.
     
  13. RomanD'

    RomanD' Karting

    Nov 5, 2012
    99
    Dubai, UAE
    Full Name:
    Roman

    You are not the only one who faces problem with satnav. It works perfectly fine on the motorway and bearable in town but only when you drive slowly and very fluidly. Couple of sharp turns with reasonable acceleration out of the corner and satnav suddenly thinks you are two blocks away from where you actually are. Processor is slow and GPS reception is not very good in the FF, so don't bother trying to fix it. You just have to live with that. I was shocked on the first day I have picked up my FF after driving german cars where everything worked on a german way. But then I have realised I know London a lot better than I thought :)

    Roman
     
  14. FFMAC

    FFMAC Formula Junior

    Jul 20, 2012
    397
    UK
    Full Name:
    Mac
    You must have a software issue with your satnav. I've had my FF for nearly a year now, and other than the annoyance of not being able to input the entire postcode, mine has worked flawlessly. Never been lost, no glitches. I suggest you take it back to Ferrari for an update.
     
  15. RWebber

    RWebber Formula Junior

    Apr 17, 2013
    304
    Grasslands, USA
    Full Name:
    R Webber
    Seems things are fine and normal at Ferrari, electronic bugs from outsourced items.
     
  16. StickBreitling

    StickBreitling Formula Junior

    Oct 12, 2012
    342
    Regarding the aircon, just hoping that you didn't suffer the same problem as me. Had a piece of gravel from the road fire a hole into the condenser. This will result in the coolant slowly leaking out, so if your aircon stops cooling in a few weeks, it's likely this. Replacing the condenser will likely set you back around 1K GBP.

    That's the problem having a low slung Ferrari with big wide open grilles.
     
  17. Agpl

    Agpl Karting

    Jan 15, 2013
    91
    Worcestershire UK
    Full Name:
    John Ranson
    Due to have a new software update which they are telling me will fix radio&satnav issues!!!!

    Also having a replacement seatbelt arm and belt fitted to try and get the belt to be passed out to the driver.

    At least air con is now working ok.

    The car drives so well.!!!! its really annoying that Ferrari can't get the attention to detail right,
    I would have expected years ago but now they bang on about quality, premium product and everyday usability. STILL NOT CONVINCED.

    Driving from the UK to Imola for the World Super Bikes race at the end of June so a trip of 2500 miles that will test usability????
     

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