I called AMX this morning to tell them I lost my card. I was unable to get to a replacement kiosk that was close by (I live in the boonies) and I was traveling on business starting Monday. They had a new card made and expensed a UPS delivery service to my home (120 miles from a large city). All this in five hours! I don't think there is any other business that would do such a thing. I was beyond impressed!