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Any experience with Diecast Alley

Discussion in 'Collectables, Literature, & Models' started by S Brake, Dec 26, 2006.

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  1. S Brake

    S Brake F1 World Champ

    Aug 3, 2006
    17,182
    Utah
    Full Name:
    Dave
    #1 S Brake, Dec 26, 2006
    I ordered the F2006 248 F1 Michael Schumacher car from these guys back in September, I was told that it was back ordered and that they were expecting it in october. In November I was told that mattel wasn't giving them answers either. Fast forward to December I shot them an email asking about the car and a possible refund and I didn't hear anything back. Any help would be appreciated on what I should do or who to contact there.
     
  2. wetpet

    wetpet F1 World Champ
    BANNED

    May 3, 2006
    10,210
    #2 wetpet, Dec 26, 2006
    did you try calling them, they might not have seen the email
    1-888-269-1600
     
  3. sindo308qv

    sindo308qv F1 Rookie

    Nov 1, 2003
    3,575
    miami.fl.
    Full Name:
    sindo
    #3 sindo308qv, Dec 27, 2006
    I can't believe there's a back order on them. I bought mine through Grand Prix Legends w/ the presentation plaque and received it about 3 weeks ago. They have excellent customer service. When ordered items are to be delayed, they send letters keeping you informed every step of the way. They even called me , from London to let me know my Barraca WW1 plane would be late.
     
  4. jknight

    jknight F1 Veteran

    Oct 30, 2004
    7,821
    Central Texas
    #4 jknight, Dec 27, 2006
    Never heard of those folks. Speed Gear has a HW 1:18 MS for $60. I've bought quite a few models recently from www.grandprixlegends.com and from www.warm-up.it and have had exceptional dealings with both sources.

    Hopefully you haven't paid for the model before receiving same - I'll call them and just tell them to forget it. You could always give them the benefit of doubt that the email got lost in the large email black hole.

    That model is available via several other sources.

    Good Luck
    Carol
     
  5. S Brake

    S Brake F1 World Champ

    Aug 3, 2006
    17,182
    Utah
    Full Name:
    Dave
    #5 S Brake, Dec 27, 2006
    I called and asked about the model and they are still saying that mattel is to blame by not meeting their deadlines. I am just going to give them the benefit of the doubt and give it a little more time.
     
  6. S Brake

    S Brake F1 World Champ

    Aug 3, 2006
    17,182
    Utah
    Full Name:
    Dave
    #6 S Brake, Jan 16, 2007
    I may have a lead. I just checked my bank statement and they never took money out until today so it may be that they just got the car in. I am going to call tomorrow to see what the progress is.
     
  7. S Brake

    S Brake F1 World Champ

    Aug 3, 2006
    17,182
    Utah
    Full Name:
    Dave
    #7 S Brake, Jan 22, 2007
    I finally got the model today and it looks great. I almost don't want to take it out of the box to put in my display cabinet.
     

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