Anyone dealt with Ferrari Palm Beach? | FerrariChat

Anyone dealt with Ferrari Palm Beach?

Discussion in 'Florida' started by Tally Ho, Jun 20, 2014.

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  1. Tally Ho

    Tally Ho Formula Junior

    Jul 4, 2007
    720
    Niceville, FL
    Full Name:
    Bill
    I'll be heading down that way next month to visit my Mom and I need to get a key programmed and a look at my suspension fault. Curious as to whether or not their service dept. is good. My other option is to stop at the Ferrari dealer in Orlando on the way down. Thanks.
     
  2. HotShoe

    HotShoe F1 Veteran
    Silver Subscribed

    Nov 3, 2008
    8,770
    Lake Worth, FL
    Full Name:
    Anthony Lauro
    I don't personally know about their service department but Bud Root is IMHO the greatest ferrari sales guy in the country and one of the most genuine, nicest people you'll ever meet.

    I'm sure if you call him prior to your arrival he'll take care of you and make sure your experience there is stellar. If you do call him, make sure you tell him I said "hi".
     
  3. FLY YELLOW

    FLY YELLOW Formula Junior

    Jun 15, 2008
    696
    Boca Raton,FL
    Full Name:
    John Vag....
    I feel the same about Bud Root.
     
  4. schwoo

    schwoo Formula Junior

    Jun 22, 2013
    845
    Florida
    Full Name:
    Marquette
    Don't know about WPB but the service department in Orlando has been great. I always pick my up my California in detailed condition.

    Sent from my SAMSUNG-SM-N900A using Tapatalk
     
  5. cscott

    cscott Formula Junior

    Dec 31, 2002
    478
    New Orleans
    Full Name:
    Chris Scott
    I was in Palm and had an issue with my 355. I left a voicemail with the service department but did not get a call back. Another attempt and explained I had driven the car down from New Orleans and would be in town for a few days. They said we cannot look at it for at least a week as we are full with our "local customers". Can understand they are full but not really helpful to a traveler. At the very least, not a good way to put it. Luckily was able to limp it home with the throw out bearing shot.

    They may be really good but would suggest you schedule ahead and make sure they can complete during your stay.
     
  6. Tally Ho

    Tally Ho Formula Junior

    Jul 4, 2007
    720
    Niceville, FL
    Full Name:
    Bill
    Thanks everyone. I fully intend to call whatever dealership I choose in advance.
     
  7. Jack-the-lad

    Jack-the-lad Seven Time F1 World Champ
    Owner Silver Subscribed

    What you should hear from an authorized dealer is. "Bring the car in right away sir and we'll do what we can to keep you on the road." The measure of a good service department isn't just what they do for their local customers, but what they do for all Ferrari owners, especially those with an urgent need.
     
  8. Pesto

    Pesto Karting

    Sep 22, 2004
    76
    PalmBeachGardens,FL
    Full Name:
    Douglas A. Benson
    You can ad my name to the list of Bud Root fans,; he is a true gentleman, extraordinarily knowledgeable in all matters Ferrari, and scrupulously honest.
     
  9. Joegnsx

    Joegnsx Formula Junior
    Owner

    Dec 1, 2012
    958
    Valrico, FL & Franklin, NC
    Full Name:
    Joe Gliksman
    Hi Bill,

    Had a key programmed at Ferrari of Tampa Bay--10-minutes and seems like it was~ $140. On a Sat morning! Not sure about if they could do your suspension issue? I bet if you call them you would get a better response than you got at Palm Beach.
     
  10. Slow poke

    Slow poke Rookie

    Jan 25, 2011
    34
    Miami, FL
    Full Name:
    Mark
    Best bet is Ferrari Central Fl in Orlando. Bud is a great guy but he does not work in service department. Let's just say there are better dealerships to have your car "serviced" in S. Florida.
     
  11. paulie_b

    paulie_b F1 Veteran
    Consultant Owner

    Jan 13, 2003
    6,842
    Jupiter, FL
    Full Name:
    Paul Bianco
    the service dept in Palm Beach is fine.
     
  12. HOBE456

    HOBE456 Karting

    Apr 27, 2012
    168
    Hobe Sound, FL
    Full Name:
    Tom
    I wholehearted agree that the service dept at Palm Beach is excellent.
     
  13. JoeLo

    JoeLo Karting

    Mar 19, 2006
    195
    FL / NY
    I deal with FPB frequently, and have only had positive experiences from sales to service. I agree that Bud Root is one of the top Ferrari guys in the country and a true gentleman. The manager Jay Youmans is also a class act! They will take care of you.
     
  14. oss117

    oss117 F1 Rookie

    Jan 26, 2006
    4,185
    Plantation, Florida
    Full Name:
    Alfredo
    I agree with the above statement 100%
     

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