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Attn : New Ferrari Owners

Discussion in 'United Kingdom' started by 360CS, Aug 2, 2005.

  1. 360CS

    360CS F1 Rookie

    Nov 1, 2003
    2,641
    Kent
    Full Name:
    Joe J
    Just wandered how many of you guys had been contacted by a Company in Milan to carry out a survey regarding Ferrari and ownership..

    :)
     
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  3. 456mgt

    456mgt Formula Junior

    Mar 24, 2002
    628
    Cambridge UK
    Full Name:
    Kevin
    Yup Joe. Was she nice mate? Everyone I know who's taken delivery of a new car has had this (or will get it). They're even getting in touch about servicing now too.

    Isn't that nice? ;o)

    Kev

    PS I think it's an Italian call centre unfortunately
     
  4. spidermanUK

    spidermanUK Formula 3

    Feb 26, 2005
    1,602
    UK
    Full Name:
    Clive
    I had a call quite some time ago. Interestingly the 1st question they asked was did I still own the car, she almost seemed surprised that I would still have it after all this time!
     
  5. 360CS

    360CS F1 Rookie

    Nov 1, 2003
    2,641
    Kent
    Full Name:
    Joe J

    Kev

    Your right but she was called "Peter" asked many questions relating to Dealership & Customer Service :)

    And there was me thinking id got special treatment..LOL!!!
     
  6. 456mgt

    456mgt Formula Junior

    Mar 24, 2002
    628
    Cambridge UK
    Full Name:
    Kevin
    Hah! You did get special treatment- you got a BLOKE!!!

    Might have been my fault actually

    Fit Italian bird: How would you describe the car delivery experience?
    Me: Tell me what you're wearing. Aren't you feeling a little too warm?
     
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  8. Aztec

    Aztec Formula Junior

    Dec 10, 2004
    536
    Yorkshire
    Full Name:
    Dave
    Just had my call from Peter in Milan, what a nice fella
     
  9. jimmy b

    jimmy b Formula Junior

    Dec 13, 2003
    501
    On a plane
    Full Name:
    James
    For the benefit of the mere mortals amongst us, do you mind posting what the survey was about and what they wanted from you / were offering you? Was this factory related?
    ta.
    J.
     
  10. phil612

    phil612 Karting

    Apr 22, 2004
    239
    UK
    Ditto.
     
  11. Aztec

    Aztec Formula Junior

    Dec 10, 2004
    536
    Yorkshire
    Full Name:
    Dave
    Just asking about general customer service from the supplying dealer, weather you were happy, very happy specific areas e.g. insurance, finance were they offered amongst other things
     
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