Hi all, I also hold another account on Fchat and created this account to prevent having to use any specific machanic shop names when explaing my position and covering the history of the deal. If I use my real account anyone could dig through my posts and promptly fill in all the blanks. I feel the mechanic I have a beef with will understand my frustration and make things right. Moderators should be able to check my IP to see who I am. I did not make this account to hide. I have done this because I need information and I do not want to drag a good mechanic's name through the dirt if they made a mistake and are willing to fix the issue. The sole purpose of this entire exercise is to obtain opinions and other examples of this happening to others. I am well aware that I am telling a lot of bad things about my car. I am an extremely open person and one way or another this car is going to get sorted. It is flat out gorgeous and to be honest the issues are relatively easy to fix but will require a lot of mechanic hours. The history: Early last year I purchased a vintage V8 Ferrari. I had the car PPId at a heavily recommended Fchat mechanic. I will call him Matt (not even close to his real name). Matt spent a lot of time on the car and told me the car was in good shape and had no problem recommending it. The "big" issues he found were fixed by me pronto. I have put under 2000 miles on the car. I am selling the car now. This week a buyer (a well respected Fchatter) had the car PPId prior to closing the deal. The price we agreed to reflected that some issues were present but nothing horrendous. I felt confident that the car would do well at the PPI and anything found had already been disclosed by me (I essentially went over the Matt PPI with the buyer plus some things that were not on the PPI). The mechanic who did the buyer's PPI is Ferrari certified and well known on Fchat - I will call him Carl. Nobody has ever had anything bad to say about Carl (nobody has had anything bad to say about Matt either - and I suspect because of that he will make things right.) Today I got a call from Carl and it was bad news. Here were the show stoppers: 1. All of the rubber on the suspension is shot. This is mostly bushings. The front bushings are gone and are metal to metal and have been so for some time. Some of the rear busings are gone. Carl must have climbed all over the car because the ones he found are ones I have never seen. Matt's description of the bushings was "squeaky" but not "shot - saftey hazard - repace now!". I asked for more detail and at that time Matt said they were not a safety hazard. The front bushings being gone is a massive safety hazard. The tires rub the covers if turned in all the way. Big deal, right? It is just bushings. Unfortunately, the labor/parts to replace the bushings is $5,000 (many many sources have confirmed this and I have no reason to believe otherwise - this does not include parts). 2. The tires are flat out shot. I expect a PPI to tell me if this is. Carl caught it, Matt missed it. This did not happen in <200 miles. Carl told me to not drive the car near 80. This item, although not expensive really tourques me. I am not a tire guru. They are Goodyears and look superb on the outside and the tread is great. Carl said they are failing/cracked. This undermined the entire PPI in my opinion. Price for new tires - 500 bucks - price of confidence lost by the buyer - priceless. This alone would have kept me from buying the car. "Owner did not give a damn" would have been my immediate opinion. I am truly embarrassed about this one. 3. The Axle boot is kicking out grease. It has to be replaced. Matt has a specific line item on his PPI and it says "OK". This would have instantly ended my sale as that would mean I need immediate major work and would have known the buyer was a fat f------ liar. The bell housing is also leaking - another "major must be done now". 4. Oil leaks. This particular issue is in my opinion a little harder to nail Matt on but it is my opinion it is unacceptable to miss this (again, this email is about getting YOUR opinion). Matt said I had very minor oil leaks - specifically on the cooler hoses, valve covers and pans. We knew the car had been steam cleaned. Carl said the leaks are all over and recommends I go ahead and replace them now (major service). The key here is that Matt told me I did not need a major service done. I am confident this is a miss by Matt. This one is very expensive. 5. This one really hurts. There is an aluminum coolant tube that is rubbing on my gas tank strap. This thing has to be aluminum welded to repair it. It is close to failure - total miss by Matt. Probably not expensive but a total miss. Note - My position (OPINION) here is there is no way any of the above have happened over the time I owned the car. Anything that was found (and there are two minor ones I am not mentioning because I think it is 50/50 they could have happened when I owned the car) could not have occurred in 1500 miles or so. The car drives exactly like it did when I bought it. It actually leaks less oil onto my driveway now then it did when I bought it (likely because the leaks have plugged a little since Matt's PPI). The engine runs perfectly. My thoughts: It is my opinion that I paid ~500 for my PPI to make sure I was not buying into major issues. I picked a highly recommended shop/mechanic. He made some glaring mistakes. Carl has told me these issues should have been absolutely obvious and missing ANY of them is totally unacceptable. I feel Matt is at fault and should cover making this right. This is where the opions come in. I have no idea if the below solutions are the words of a pissed off man or not. I sat down and cooled off then thought through how I should handle this (and recalled how badly things went for fchatters who tossed around names without giving the person a chance to fix this issue). I would be happy if: 1. Matt purchased my car from me for exactly what I paid for it. 2. Matt had the car shipped to his shop, replaced the tires, fixed all bushings and replaced all seals (performed an engine out semi-major). 3. Matt called Carl, agreed on what was missed and needed to be fixed, paid Carl to fix the issues (Matt could supply Carl with parts to save on markup there). I would prefer number 3 because I have lost a lot of faith in Matt at this time. Number 1 is likely a pipe dream but I am pretty sure Matt could fix it up and make a profit (easily). Number 1 is probably Matt's cheapest exit in the long run (could actually break even). #2 would cost more then #3 and I do not prefer #2. #3 would be more expensive then #1 but would be the least painful time wise for Matt. Have any of you had this happen to you? Am I off my rocker here? No trolls or snipers please, I have no intention of this becoming a popcorn eating string. I want to handle this professionally and I think this can all be worked out. I am very sorry I wasted the buyers time. He is a busy man and I am pretty embarrassed about this happening. Obviously, he passed on the sale and I have absolutely no problem with his choice as given the same information I would have passed also. I wish Matt would have given me that same information. Thank you in advance for you opinion rgardless of if it is in agreement or disagreement of my opinion. -PPIouch
I think both I and the mechanic lose the second I contact an attorney. This country is royally screwed up because of people screwing over good business people with lawsuits without giving them a fair chance to make things right first. This is an option if I am totally blown off but it makes me sick to go to court over something two intelligent people should be able to come to an agreement on. The loss in "face" for Matt would easily exceed his worst case scenario expense on this matter. Attorney fees would definately exceed the cost. If he makes things right he places himself in semi-god status amongst Ferrarists.
I'm sorry, I don't see this as a big issue. A PPI is just somebody doing a "once over".....If you feel that Matt owes you anything, I'd say he should refund the 500.00 that you paid him for the PPI. He certainly shouldn't have to buy the car from you. That sounds ridiculous. But maybe he'll give you back the PPI money that you paid him.
Yuck - certainly an unpleasant situation. Some mechanics now REFUSE to do PPIs since this sort of thing happens. I'm guessing one of the following happened: (A) Matt ****ed up big time. Maybe he was having a really bad day that day. Maybe he had too much work that day. He screwed the pooch. (B) Matt had one of his junior people take care of it and that guy screwed the pooch. I've seen shops where all the techs weren't of the same stellar caliber. (C) The prior seller doctored the car such that Matt couldn't find some of these things. If the car was cleaned meticulously that morning, maybe some of the oil leaks wouldn't have shown up for 50 miles or a day or two? Maybe that seller did some nasty stuff to hide the problems. (D) All of these things developed during your ownership. It's not impossible. It does seem improbable though. $500 is real money. Even if Matt charges $125/hour that's still four hours - half of a day to spend poking around the car. That's a lot of time. Two questions for you: (1) Did you due your due diligence on the seller? Were they reputable folks? I personally stay away from sellers I can't get good beads on - there are plenty of folks out there dealing crap-condition exotics. (2) Did you get all the service records before you bought and review them and have Matt review them? Did you talk to the mechanics who had worked on the car before to verify the records you had were relatively complete? If the car was this messed up, it seems unlikely (not impossible, but improbable) that it was 100% stellar for years on end and then fell apart the month before you bought it. As to matt-sters proposed solution, I have no clue what the court system will think about this, but I think you're gonna have a tough time forcing Matt to pay for much if any of this. At best I imagine his legal liability is to return your $500 PPI fee. You bought a decades-old, known-high-maintenance, used car with miles on it. Another solution might be to go back to the folks who sold it to you, but I imagine there was some crisp paperwork about their limitation of liability. Good luck with it. Very unpleasant situation. Doody
What kind of hourly rate is Matt charging for this "once over". Even if it was a ridiculous $100/hr, I think a five hour inspection should have been more thorough. G
I respect your opinion and I think I know where you are coming from; however, do you honestly believe $500 is reasonable for a "walk around"? I believe I am paying an expert to look for major defects and is putting his word on the line. If I made such a mistake in my line of work I would have to immediately fix ths issues. Matt is much like a 3rd party engineer on a project, he has to inspect and approve. His value is only equal to his lack of mistakes or how he handles his mistakes. His mistakes have exposed me to far more then $500 in liability.
Perhaps (and ONLY perhaps) though. I know plenty of shops that still have had bad auras put on them even though they "did the right thing" with an unhappy customer. Including some shops that went WAY above and beyond the call of duty. Plus, it sounds like this is well into five figures - at some point he ends up going out of business if he does stuff like this. Would you be willing to assume $12K to $15K in liability for every $500 inspection you did? It just doesn't make sense. BTW - I've had a number of PPIs done, and never once did anybody make me sign anything with a specific limitation of liability - I think these guys really should do this - and talk about it with their customers. It sure would suck if all shops just stopped doing PPIs, wouldn't it? Doody.
Agreed. The value of the PPI is having someone you really trust examine the car so that you don't judge with emotion, but instead with knowledge and facts. Your PPI mechanic has no liability, nor do experts advising buyers about the authenticity of a multi-million dollar vintage Ferrari racecars. Caveat emptor sorry. I know this really hurts, and you want to blame someone, but you need to find someone you really can trust next time.
Just a thought -- what if Carl is wrong or exaggerating or has some hidden agenda? Have you verified that the bushings are indeed missing, that the tires are shot, etc? RE: the aluminum coolant hose: that can actually wear very rapidly once it's in contact with the tank strap, it's possible that it wasn't an issue at the time of your PPI. Frankly, I don't think you have any recourse against Matt, at the absolute worst he might have to refund the cost of the PPI.
At most I feel Matt should pay back the $500. Even that is almost asking too much. Maybe he would split it with you at $250. To me I don't think PPIs are money well spent. I have said this on the chat for years. Sometimes they are but most of the time they miss items and the money spent could have repaired most of the missed problems. I always look over my own cars. Anyway, a PPI is not a guarantee on the car at all. First off you are buying a car that is over 20 years old. Second even the best techs miss some items. Third, everyones opinion (especially in the mechanical world of cars) is different. Read the tech section sometime to see a wide variety on opinions. Some people feel little things are major and others don't worry about them. No matter what you purchased a used 20 year old car. Did you inspect it yourself in person? I would think you would have. So, I agree that Matt shouldn't have missed some of these items but all a PPI really is, is just some techs opinion on a car not a warranty or the like. Just an opinion. If you really wanted a strong PPI you should technically get at least 3 opinions of the car. I think you should just ask for your $500 back and started to repair the car or just disclose the problems to the potential buyer and sell it. So now you ask what was the point of the PPI? That is exactly what I have been saying for years. Techs can't predict when parts are going to break but most over look obvious things. A PPI is an easy meal IMO for them.
What's the total? If, say, we're talking $9K for example, you might consider splitting it three ways. I would think that if you and the buyer came up with 2/3 then Matt(?) might do the repairs as good will. I would think they would have to be done at his shop. You said he was a trusted guy. Maybe you should post his name and others might step forward with their own issues. I don't think a refund of a PPI is a fair resolution, nor do I think this mechanic should cover all the expense. By you own admission, several items were discussed with you and you chose not to repair. You would have had to pay at some point.
It seems that the truth about the real condition of this car lies somewhere between Matt's and Carl's evaluation. Yea, you can have this and that done, but is it really necessary considering the age of the vehicle?(btw, I find mechanics love to play a blame game especially if they can pick up some more work ) This is just another F-horror story and will probably end up being a hard lesson. If you don't want to go to the expense of making the car right, it will probably have to be reflected in the price. One other option is to auction the car off as is and let someone else deal with it. That way you can move on and focus your energy somewhere else. Good luck
I think a PPI is a good idea........ It seemed to pick up many items in this case, as an example. I think Ferrari or Club should come up with a std. checklist to go over all items just like when you pre-flight a plane. I think the problem is that a PPI is just a nice way to say "once over" for some mechanics. We should try and get this standardized. It would help us as well as the mechanic. A state inspection would have caught most of these items.
i have bought 3 Ferrari's with no PPI, sight unseen. and had NO PROBLEMS. i have offered to schedule a PPI on either my GTB or the Dino, to any buyer at thier expense to help with the purchase. to be honest, if you cant troubleshoot and or repair a 30 year carb Ferrari, then you have no damn business owning one in the first place. ppi's to me are for the crybaby tire kicker types who want to know why the airconditioning doesnt work in a 30 year old car, and have no understanding of what a "toy" car should be. to me they are a weekend only, part time cruiser should not be expected or required to go 150mph with the a/c on. if a buyer wants such a car, they should not be looking at a old carb ferrari. my rules: 1) dont finance and old exotic. pay cash or stay out of the game. 2) fix it if its a safety issue. a radio or airconditioner is not critical to the cars function. fresh fuel lines will keep you alive, new cooling hoses will keep you on the road, not on the side of it. my point is , you can do TOO MUCH to an old car ( or aircraft. ) over restoration sucks. 3) the use of the vehicle determines what is important. Mike328 did a bunch of stuff to my old 308gts as far as lights and electrical go. guess what, i never drove the car at night ( for the most part) so it didnt matter that everything was new. i can see a disagreement over paying $500.00 and finding all of this stuff wrong now. but its tough titty as they say as its an "AS IS WHERE IS " old car. the mechanic that did the inspection may have had different criteria for what is serviceable and safe compared to the new PPI mechanic. i dont want a 30 year old anything that is all new, again. i like old stuff, because its old. i think some folks just " want a pretty ferrari" and dont know or care how a early carb car drives compared to a late carb 308. sorry to see the thread starter is banned. sorry they had a bad situation. glad it wasnt me on either side. sometimes its best to walk away, if you arent ready to play.
Big one and I agree, that is why I am not playing the game right now, finance your daily driver, toys are cash. I could finance any Ferrari I want within reason, but its a toy and rules are rules. Soon, very soon Back to the subject, another thought is that rubber once it starts to go can go very quickly. On the first PPI that was done early last year, the rubber might have been there, hard as a rock and brittle but still there and visible, a few hundred miles later, its metal to metal as the brittle rubber breaks up, it wont take long once its starts. Same with the Axle boot, its a rubber part that sat completely unused for a year and half, I don't consider 2,000 miles in 18months used at all, so it got brittle with age and you drove it, it cracked and is now spitting grease. Tires, well they get old just sitting, personally I have seen brand new 10 year old tires that were shot and most people claim 5 to 7 years is the safe limit, I think that is short but its common belief. They don't tell you that you will have problems with Garage Queens for the fun of saying it, its true, they age wether you use them or not. Oil leaks are different story, they will show up on Garage Queens too but you had said they existed on the first PPI, so I assume they have just gotten worse and I am not sure its Matt's fault at all. Basically, you have a garage queen that a mechanic is looking at assuming it will become a driver and he is looking at all the typical garage queen problems, sorry if that sounds harsh but its the way I read it on your post. You are looking a roughly 8k maintenance for a year and half's ownership, its high but not unheard on these cars, too bad you didn't drive it so it would hurt less to pay up. Again, sorry if I sound harsh, not trying to be, just realistic from MY point of view. Perhaps Matt would be willing to pay up the 500 just to keep you quiet and not harm his reputation but I don't think he is liable for it after a year and half (you mentioned you purchased the car early last year, that is where I get my time frame from). The new guy well, he is being thorough maybe he knows the new owner wants a driver. Mike p.s. 5k for bushings ? I am in the wrong business. And by the way, if it went to court, its a safe bet Matt would use my reasoning above to fight you about the brittle rubber.
All, PPIouch is me. I used a false account (per my original post as PPIouch) as the original PPI mechanic is a well known and respected mechanic on Fchat. I am sure the account was banned because the mods can not allow people to post under seperate names. No complaints there. The local PPI was done by Ferda at Vintage motorcars (Carl=Ferda; Matt=Fchat sponsor). Thank you for all opinions (even then ones that involved a minor hammering of my balls). I have also been on the phone with several people I know and their opinions vary but are in line with the above posts. I have no doubt the mechanic I used on my PPI is competent. I also have no doubt that on the items I listed he made a mistake. If he tells me "tough sh-t I did my best" go away, I will likely just shut up and break out the wrenches (I can do a lot of the work - I will not try to replace all the seals though - I know my skill level and will not take a risk to save money and possibly cause a safety issue.) For the record, I did not do the PPI to see why the A/C did not work. I did the PPI to find major issues especially ones like ALL the front suspension bushings being shot and the car being a safety issue to drive. My guess is I will either sell the car to someone I know is already interested in fixing all issues and moving on or doing the work myself. I have talked with one particular person who knows his stuff (legally and Ferrari wise) and his opinion is I should just move on. One last point, you people making financial inferences need to go get a life. You have absolutely no clue what you are talking about. If I want to go fully finance a Ferrari at 6% so you do not have to drop ~25-65k from your investment account which makes 20-26% a year for the last 8 years that is the correct call. Now if someone finances a Ferrari with no backup I agree that this is not a good idea but it is their call. At least it is secured debt. That is their business, not mine or yours. -Mike PS: The real creaker here is that Ricrain's Ferrari was still kind of on the market...this has totally blown my chance to get his car in time. Another sale is now concluded. Man his car looks nice. I am nolonger looking for a 348.
(I was making this post when I discovered PPIouch was banned) Doody, I had the seller fax me all the docs. Car is well documented. I checked them all. FoAtlanta did most of the work. I followed the car for about a year. I spoke with the seller often. I had a good feel for him. I worked him over hard on the things James found. Biggest issue was very obvious and I fixed it myself. We knew the car had been cleaned (but not recently). The outside was dusty as it was in a large gargage. It was leaking when we looked at it. The places Matt missed were hard to find. Carl found them in under 2 hours. Matt spent about 4 hours on it. He never pulled the front wheels. Matt even told me he knew it had been steam cleaned. Carl told me the bushings were like this when I bought it. There is more then 2000 miles in wear on the exposed sufaces. The tires were bad for a while. Thank you for your time.
FYI as the hours pass by and I talk to more people I am cooling off more. I am pretty sure Matt buying my car is not a viable option For the record, I am very glad my buyer (Sherpa23) did the PPI and all of this was found. I would have been in far worse shape if this all came up after the sale. I am a stand up guy and would have made things right. Since he is way the heck away in Colorado I would not have been able to do any of the work myself and some mechanic would have made a mint off of me. Some say PPIs are worthless. I disagree. The PPI done by Ferda saved Sherpa23 a ton of anguish and saved me a ton of face. Just be aware that the PPI is worth the paper it is written on plus whatever the mechanic feels his word is worth. The mechanic is probably legally not responsible unless you have a "dream team" of lawyers. Then the only people who are happy are the lawyers. -Mike
It seems to me that in the absence of a signed contract limiting your rights, a mechanic has some serious potential exposure, depending on the law in your state. (Of course, since Louisiana isn't really a state, and much of its law derives from French Code, that may make it even worse for the mechanic). I am not trying to blackball the mechanic here- I don't know him, and he may be first rate. But, as an analytic step, even if you have no interest in sabre-rattling, I think it worth be worth some time researching the law where you and/or the mechanic are located (both places, if different). You might even be able to do this yourself, without having to engage counsel. You will then know whose liability it is for failing to discover and disclose defects that can be proven to have existed at the time of the initial PPI. If I were a mechanic, i would not expose myself to this kind of potential liability without limiting it to the fullest extent possible by contract. Your mechanic may also be insured against this kind of claim, and once you have determined what the law says, you can share that with him, in a nonconfrontational way- perhaps this will be a relatively cheap education for him to use a contract in the future. I agree that its not appropriate to go nuclear without first taking the time and effort to reach a reasonable accomodation with the mechanic. I agree with your approach not to pillory him here, while you gather facts. Ultimately, I think the mechanic should appreciate your handling of this in a gentlemanly manner, and that should also build good will toward an appropriate resolution. Of course, if all of the above fails, and the law is on your side, you can hire somebody to ruin his life, but, I only recommend that as a strategy of last resort. N.B. I checked your location, and it turns out Texas is indeed a state, in fact, it is a state with a deceptive practices statute that is fairly elaborate. Apparently, there is an exemption against claims for faulty services that involve professional advice or judgement, but the statute indicates that the exemption does not apply to situations where the advisor makes a material representation of fact or fails to disclose material facts that otherwise would have prevented the contemplated transaction. Here is a summary of the law that is fairly current. http://www.jtexconsumerlaw.com/V8N2pdf/V8N2deceptive.pdf Note that this should not be construed as legal advice, and that I assume no liability for providing any of the foregoing. Your review of this posting constitutes your acceptance of these terms. In all events, it may be worth your spending a little time digging up some cases interpreting this statute.