See: http://ferrarichat.com/forum/showthread.php?p=134940755#post134940755 Heaven help you if you have one of these and need parts.
OMG, that really sucks!! Is there anything that your c.c. co. can do in a bankruptcy situation such as this??
I guess time will tell. BTW, I posted up here as well as OffTopic to warn as many people as possible.
Wow! I was poised to purchase 2 M-6's for my new garage in the next couple of months! They seemed quite reputable. Sorry to hear about the charge..see what you get for being responsible and paying your bills ontime! Anyway, it'll be a bit of a headache but I'm sure you will get your $$ back. I went through something similar to this with a gym membership once. The gym went under but kept charging my card for monthly membership dues. Took a couple of months a several correspondences, but the CC company ended up dealing with it and crediting my acct.
I literally just threw away their literature earlier today ... Opting for a local company that re-sells Eagle Lifts for less that Eagle does!
Uro, I couldn't post to the other thread, but regardless what the people at the credit card company are telling you, IMMEDIATELY write a letter to the CC co. contesting the charge. You have a limited time to do it. Look at your last CC bill. There will be an address there that tells you where to write. State the date of the charge, amount, who made the charge, and that the charge was made without your permission and that it was not to be placed until the goods shipped. State that you did not receive the goods and demand that the charge be reversed. DO NOT DO IT OVER THE PHONE. DO IT IN WRITING. Read the back of your bill. It will tell you there that it must be contested in writing. DO IT NOW. SEND IT BY CERTIFIED MAIL, RETURN RECEIPT REQUESTED. Obviously, keep a copy of whatever you send them. Your rights are governed by federal law, for the most part, and to the extent not, state law will protect you. But to protect yourself, you must contest the charge IN WRITING. Just do it.
Another thing you might want to consider is not even dealing with any entity other than the credit card company. I thinkt that is the most expedient and safest route to getting the money back. It may be better for you if you don't let them know you may be getting reimbursed from somewhere else. I've had experiences where clients had disastrous events happen but were so relieved to find out that there insurance was in place, my insurance was in place, the property owners insurance was in place.......Well guess what, since they were all in place they all wanted the other guys to pay. It took almost a year to straighten out. One of the companies admitted that if they had been the only insurer they would have paid right away. Talk to a good attorney for a few minutes before you do anything.
Scott, Good point here. Uro, you only need to deal with the credit card company. He's right. File that written notice of contest of the charges with your credit card company and deal with them. If you did not get the goods and did not authorize the charges to be made before shipping, the credit card company must honor your contest and reverse the charges. It doesn't matter that you paid the credit card company. You still have 60 days from the date of that bill to contest it. Get that letter off to them NOW. And the Attorney General's office in most states has an office of consumer affairs or consumer protection. It wouldn't hurt to "cc" them (your home state and the state where the company is that screwed you) on your letter to the credit card company as well. Regards, Steve
Interesting, I have a M6, primarily bought it because I'm not walking under anything Harbor Freight imported from China. It's a quality product. Anybody want to bet they have been driven to bankruptcy trying to compete with cheap imports produced with cheap labor. Uro, you will get your money back if you follow the dispute resolution instructions to the letter. Hope Anthony C. sees this!!
You're prob right, steel going up, made in America with increased regulations from OSHA, increased labor and healthcare cost, etc. Sad if this is the road most of our manufacturers are on.
Uro, No offense man, but where've you been for the last 30 years?? This is nothing new. It's been going on for decades. Manufacturing in the US has been killed by foreign competition and US environmental, safety, employment and other regulations. Steel. Textiles. Electronics. Appliances. Autos. You name it. They all say "made someplace else" these days. We are turning into essentially a service economy. It's not the road that most of our manufacturers are ON. Most of them have already been down that road and driven over the cliff already. The truth is, there is not much left that is being made here. But, enough of that. Have you written the letter to the cc co. yet?? (I'm not getting off your back until you do! But hey, it's your money.)
As a side note our wonderful service economy is being subed out slowly, your credit card customer service may be handled in India. From now on I will only give permission to charge my cards when product is shipped, great tips.
Yeah, I sent a registered letter the next day to the CC company rather than wait 10 days. I've been thinking on this, and I'm going to meet with my lawyer this week and see what he has to say about it. Not paying creditors is one thing, but taking money and not delivering a product is stealing.
If your credit card charge is under 60 days you can protest, the charges would be reversed, and a credit would show up on your CC acount statement. If beyond 60 days, you are considered a gereral creditor and you are SOL most unfortunately. Another option would be to attempt to substantiate the the seller knew his poor financial condition at the time he took your CC $ and did so with that knowledge. This would be a claim of fraud. If you can substantiate this, file a claim with the District Attorney's office for that area, and the DA would contact the debtor and his atty. You might see a refund very quickly from him in lieu of him going to jail! It is a very hard scenario to prove, however! A word to all purchaseing from on line vendors-get a physical address, verify through google, etc., and make sure you know a great deal with whom you are dealing. Most on-line vendors work from a closet. Credible vendors post all their addresses and phone contacts such as we do. A bit of trivia. Michael Dell worked from a dorm room in 1984 selling computer parts. He would charge credit cards and use the $ to then purchase the ordered products but 90-120 days later. FCC says you must ship w/in 30 days of charging a card. He was on the hit list of every attorney general in all the states at that time. Had he not received private funding as he did, he likely would have had a criminal record today! Know with whom you are dealing!
I met with my lawyer today, he sent a letter to the company's lawyer. He told me to continue pursuing it with the CC company as well.
Dude: Too bad on the lift. Took me over a year to work out a similar deal with an exhaust supplier. In any event, I LMAO when I saw your charge and sorry to say, I can't let this one go... "Madame Wong Rub-N-Tug" for $268.00....that must be some good Chinese food with a real "happy ending." MB
Found out today Chase did the right thing and credited the full amount back on my card's (now negative!) balance. Case closed!
So the time has come for me to buy a lift also, whats the next best lift after AUTOLIFTERS? any west coat suppliers? Bill
UroTrash, I'll send you a bill for the legal advice and consultation! I am glad you were able to get the CC reversal. A reminder to all, know with whom you are dealing. The internet is very intoxicating and allows unscrupulous persons to hide behind their screens. Ask considerable questions in advance. It's cheaper than tracking someone down!