Captian Z - an unsolicited testimomial | FerrariChat
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Captian Z - an unsolicited testimomial

Discussion in '348/355' started by Challenge, Jun 3, 2016.

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  1. Challenge

    Challenge Formula 3

    Sep 27, 2002
    2,022
    PA
    Full Name:
    Kevin
    #1 Challenge, Jun 3, 2016
    I've been meaning to post this for a few weeks but have been too busy. Several weeks ago my 355's suspension light was coming on erratically. I chased the gremlin down to the RR shock actuator.

    On a Saturday afternoon, I e-mailed Captain Z with my issue and received a response within minutes! (I was expecting something the following week). I packed up my actuator and took it to the post office Saturday. By Monday, Captain Z e-mailed me a full breakdown of the issue. After some dialog via e-mail, the actuator was fixed by Monday. (There were actually two issues with my actuator and CZ only charged me for one). I think I got it back Wednesday. Perfectly functional...and the suspension light has been off ever since.

    The price of this fix v. $1300+ for a new actuator, combined with the outstanding service and responsiveness, makes Captain Z a company 355 owners need to know about. Captain Z will be my go-to fix for future problems like this. Simply put, they are AWESOME. Thanks Captain Z!

    (I am not affiliated with CZ in any way).
     
  2. taz355

    taz355 F1 Veteran
    Owner Silver Subscribed

    Feb 18, 2008
    6,031
    Indio Ca/ Alberta
    Full Name:
    Grant
    #2 taz355, Jun 4, 2016
    I had one actuator problem 2.5 years ago sent them all 4 and have nit had any problem since. Very fast service as well.
     
  3. LorenzoR

    LorenzoR F1 Rookie
    Rossa Subscribed

    Sep 26, 2015
    3,201
    Sarasota Fl/Pittsburgh
    #3 LorenzoR, Jun 4, 2016
    Can someone please give alittle more info on who captain z is. Maybe I missed it but at this point could be a comic book character,,,kidding of course
     
  4. Dave rocks

    Dave rocks F1 World Champ
    BANNED

    Nov 23, 2012
    16,047
    Orchard Park, NY
    Full Name:
    Dave Lelonek
    #4 Dave rocks, Jun 4, 2016
  5. LorenzoR

    LorenzoR F1 Rookie
    Rossa Subscribed

    Sep 26, 2015
    3,201
    Sarasota Fl/Pittsburgh
    #5 LorenzoR, Jun 4, 2016
    thanks dave,,good to know for future reference
     
  6. gobble

    gobble Formula 3
    Owner Regional Sponsor

    Jan 29, 2010
    1,672
    Milwaukee, WI
    Full Name:
    Ferrarifobs.com
    #6 gobble, Jun 5, 2016
    I've been to his shop. Good guy and he does good work.
     
  7. PAUL500

    PAUL500 F1 Rookie

    Jun 23, 2013
    3,136
    #7 PAUL500, Jun 6, 2016
    I have had a super fast reply to an enquiry sent to them as well. Always a good sign of a quality company.
     
  8. Redlyne_mr2

    Redlyne_mr2 Formula Junior

    Aug 5, 2009
    473
    Calgary, Alberta
    Full Name:
    Ryan D
    #8 Redlyne_mr2, Jun 8, 2016
    awesome to know there is someone out there to help with this common issue. What is the cost to get one rebuilt?
     
  9. FourthAlfa

    FourthAlfa Karting
    Rossa Subscribed

    May 15, 2015
    184
    Paris, France
    Full Name:
    Andrew Love
    #9 FourthAlfa, Jun 8, 2016
    There is a price list on their web site.
    +1 on the great review, they rebuilt an actuator for me, was fast, reasonable price, and has worked perfectly ever since (Although I'll admit I can barely tell the difference between sport mode and comfort mode on the F355, but that has nothing to do with Captain Z's work!)
     

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