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Continental Service

Discussion in 'Chicago' started by blabardi, Jul 21, 2011.

  1. blabardi

    blabardi Formula Junior

    Dec 4, 2007
    478
    Downers Grove, IL
    I wanted to comment that I was very impressed with Continental Ferrari’s service on my visit today. Unbeknownst to me, they closed early for an impromptu Ferrari event. Despite arriving ½ hour after the early close, they opened up and spent considerable effort moving numerous cars that were blocking me in. Naturally the detail job was up to their usual high standards but I greatly appreciated the extra effort they put forth to allow me to pick up my car today as promised. I thought the FChat community might like to be aware of this exemplary customer service.
     
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  3. COBrien

    COBrien Karting

    Mar 25, 2008
    135
    Chicago
    Agreed. Without a doubt, I've always been extremely happy with the service at Continental.
     
  4. Valenzo

    Valenzo F1 Veteran

    Dec 4, 2010
    5,013
    IL & NC
    Full Name:
    Ted
    good to know, i'm sure i may need them one day but they dont seem to answer forum messages.
     
  5. speed racer

    speed racer Formula 3

    Feb 16, 2008
    1,445
    Burr Ridge IL.
    Full Name:
    PJ
    Have to agree.
     
  6. JohnnyS

    JohnnyS F1 World Champ
    Silver Subscribed Owner

    Oct 19, 2006
    12,409
    Illinois
    Full Name:
    John
    Ditto here. Great service with my major and finding parts.
     
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  8. geno berns

    geno berns F1 Rookie

    Oct 26, 2006
    2,868
    Midwest
    Full Name:
    Geno
    They are great!
     
  9. Valenzo

    Valenzo F1 Veteran

    Dec 4, 2010
    5,013
    IL & NC
    Full Name:
    Ted
    Who is the right guy to see there? I need to schedule an appointment for my clutch
     
  10. tifosi12

    tifosi12 Four Time F1 World Champ
    Lifetime Rossa Owner

    Oct 3, 2002
    47,517
    @ the wheel
    Full Name:
    Andreas
    I'd ask for Scott, but quite frankly if you call them, they will get you in contact with the right folks anyhow.

    First class place and people, you can't go wrong.
     
  11. JohnnyS

    JohnnyS F1 World Champ
    Silver Subscribed Owner

    Oct 19, 2006
    12,409
    Illinois
    Full Name:
    John
    +1 and Gary is fantastic as well.
     
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  13. FerrariFrank1

    FerrariFrank1 F1 Rookie

    Aug 15, 2003
    3,887
    Chicago-Phoenix-L.A.
    Full Name:
    Frank
    #10 FerrariFrank1, Aug 24, 2011
    Last edited: Aug 24, 2011
    I don't know.... They wanted to charge me $12,000.00 PLUS for a 30K service. On an almost perfect,Mint,Award winning 308.... YOU be the judge!!!!
     
  14. drgek

    drgek Formula 3

    Jun 21, 2004
    1,127
    Full Name:
    Gary

    Sorry, but I think there must be more to the story than this. They were ALWAYS very fair with me.
     
  15. Darolls

    Darolls F1 Veteran
    BANNED

    Jul 2, 2003
    6,799
    Full Name:
    Sparky
    Try Ed in Palatine IL.
     
  16. JohnnyS

    JohnnyS F1 World Champ
    Silver Subscribed Owner

    Oct 19, 2006
    12,409
    Illinois
    Full Name:
    John
    Even a mint, award winning car needs belts, and other maintenance. Perhaps there were things beyond a typical major that pushed the price up?
     
  17. us27

    us27 Rookie

    Mar 24, 2011
    7
    Illinois
    Agree, +1 for Gary and also David @ sales! they have been good and now they are ... great!
     
  18. geno berns

    geno berns F1 Rookie

    Oct 26, 2006
    2,868
    Midwest
    Full Name:
    Geno
    No one said that they were not pricey...

    Geno
     

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