dealer ethics | FerrariChat

dealer ethics

Discussion in 'Ferrari Discussion (not model specific)' started by nsxnick, Nov 11, 2006.

This site may earn a commission from merchant affiliate links, including eBay, Amazon, Skimlinks, and others.

?

dealer not voluntarily dilvulging previous paintwork is unethical

  1. agree

  2. disagree

Multiple votes are allowed.
Results are only viewable after voting.
  1. nsxnick

    nsxnick Formula 3

    Jul 24, 2001
    1,481
    Detroit
    Full Name:
    Nick
    Ethically speaking, do you feel a Ferrari dealer should voluntarily inform a customer about any paintwork performed on a car, whether or not the customer asks?

    Would you buy from a dealer with such history?

    I don't have an opinion one way or the other, I am just curious what others think.
     
  2. PAP 348

    PAP 348 Ten Time F1 World Champ
    Lifetime Rossa Owner

    Dec 10, 2005
    100,220
    Mount Isa, Australia
    Full Name:
    Pap
    It would probably be in their best interests to tell the customer. Otherwise it will come back and bite them on the ass. They would probably lose some trust from their customers. People talk and spread the message very very quickly when it comes to poor service. :) I have some good friends that are spray painters and they can almost pick any respray/repair job done, to a section on a repaired/repainted car. It is alot harder if it has had a full respray they reckon. But if it has been crashed and a panel sprayed, they can pick the differences in paint finish and colour difference from the rest of the car. So if you do buy a car from a dealer and take it down to a good paintshop to inspect. They should be able to tell you of any indifferences in the paintwork. As long as they are honest with you from the start, then I dont see any reason not to buy the car because of that. But thats just my opinion. :)
     
  3. jungathart

    jungathart Guest

    Jun 11, 2004
    3,376
    NoVA, AmeriKa
    Full Name:
    Komrade Jung
    Trust is important.
     
  4. johng

    johng Formula 3

    Oct 23, 2004
    2,298
    northern va
    Full Name:
    john g
    i would like to know if there was paintwork as a result of body damage, or a color change, or a full body repaint. if these items are not disclosed, i probably wouldn't buy from that dealer again. repainting the front bumper due to stone chips, i don't really care. i usually ask about that one, but mostly so that i have an answer when it's my turn to sell.

    john
     
  5. dinogt4guy

    dinogt4guy F1 Rookie

    Oct 31, 2004
    3,411
    Hewitt, Tx.
    Full Name:
    Kurtis Fordice
    They should volunteer ANY info pertaining to the car! PERIOD!!!

    Cheers!

    DT
     
  6. testarob

    testarob F1 Rookie

    May 13, 2006
    2,504
    Debary, Florida
    Full Name:
    Rob
    I take exception to the wording of the question. I did answer "yes" but reluctantly. There are too many variations of why a car would be painted. And there is a difference between ethics and good business. If the car was wrecked, then that fact should be revealed (thus making the paint question mute). If the car was painted for cosmetic reasons (dull original paint, scratches/nicks) then it would be courteous and good business to divulge, but not unethical IMHO if it wasn't mentioned. I would think a good paint job would be documented and perhaps have a warranty associated with it as well.

    Of course, if the buyer asks "is this the original paint job" then they MUST answer truthfully. We should just ask.
     
  7. RossoCorsaItaly

    RossoCorsaItaly F1 Rookie
    Rossa Subscribed

    Jun 9, 2004
    4,684
    LA & OKC
    Full Name:
    Kevin
    Even if said car had a paintjob if the dealer mentioned it in advance I would trust the dealer more and be more prone to buying the car then finding out on the own. I would also let others know that dealer was very honest with me, lying only hurts you in the end.
     
  8. Bullfighter

    Bullfighter Two Time F1 World Champ
    Lifetime Rossa Owner

    Jan 26, 2005
    22,599
    Gates Mills, Ohio
    Full Name:
    Jon
    +1
     
  9. 308 GTB

    308 GTB F1 World Champ
    Rossa Subscribed

    Feb 7, 2002
    11,723
    New Jersey
    Full Name:
    Barry Wolinsky
    I also answered with a qualified "yes" for the reasons Rob stated. I can also add that a certain percentage of new cars suffer some damage in transit from the factory to dealerships. I often see some of them at nearby Classic Coach, one of a few Ferrari-authorized coach repair shops in North America. After they are repaired, they are sent on their way to their final destination. They even repair small imperfections in the paintwork which might have escaped notice at the factory. To my eye, the repairs are not noticeable.

    Road testing at the factory also results in occasional damage which is repaired at the factory. Blemishes are corrected too (we saw that in "Ultimate Factories - Ferrari" on NGC).

    So even if one were to ask about the coachwork repair history of a new car, the answer would be yes for a certain percentage of cars.
     
  10. xs10shl

    xs10shl Formula 3

    Dec 17, 2003
    2,037
    San Francisco
    In case there are people who don't know - you can buy a paint thickness gauge for a few hundred dollars which will help you test any prospective car for resprays and/or accident damage.

    I use Elcometer and Exacto gauges - they've helped me more times than I can count.
     
  11. patpong

    patpong Formula 3

    Jul 6, 2004
    2,274
    Bangkok, Thailand
    Full Name:
    Patpong Thanavisuth
    trust goes to all.... body paint, internet parts sale service, mechanic.

    not to tell the truth or consealing the truth or left others to believe something else is as good as lie.....
     
  12. RaginBull

    RaginBull Formula Junior

    Oct 24, 2006
    996
    Bay Area, CA
    Full Name:
    Darryl
    I think ANY and ALL Dealers MUST provide all paint work performed on the car that was anything other than original. I bought a 5 series a couple of years ago while under the impression that it was prestine. When I tried to sell and trade it in recently, the dealership pointed out areas that were repainted and possibly damaged by an accident that cannot be seen by the untrained eye. The car fax showed no history of an accident.

    Thus, I got bit in the ass due to the fact that the dealership WITHELD this information just to make a quick buck. If I would have known, I would have negotiated the price down lower or turned my back on them. So I completely agree....
     
  13. wetpet

    wetpet F1 World Champ
    BANNED

    May 3, 2006
    10,210
    do the $200 ones work on aluminum?
     
  14. Rifledriver

    Rifledriver Three Time F1 World Champ

    Apr 29, 2004
    37,106
    Cowboy Capitol of the World
    Full Name:
    Brian Crall
    A pretty good percentage of cars recieved from Ferrari at the dealers have had paint work and the dealer is never notified. Maybe you should start there.

    I do not know who does it but much of it is done to a very average standard.
     

Share This Page