Do Not Use International Motorsport, SoCal | FerrariChat

Do Not Use International Motorsport, SoCal

Discussion in 'Ferrari Discussion (not model specific)' started by JSessions, Mar 27, 2006.

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  1. JSessions

    JSessions Guest

    May 23, 2005
    78
    SC
    Full Name:
    Jason Sessions
    I bought a car from SoCal last year which was shipped to SC, and I have been waiting for International Motorsports to make good on their promises to me. But I am tried of waiting. No returned phone calls over the past 3 months, not to mention everytime they said they would call me back, they never did. Poor repair and paint work had to be redone when I got it to SC. Poor disclosure during PPI. Parts that were supposed to be sent to me, never were (they always told me, "we should have them in 2 weeks...").

    These people are awful. Do not use them. Especially if you are from out-of-town. They just don't seem to care.
     
  2. ghost

    ghost F1 World Champ
    Lifetime Rossa

    Dec 10, 2003
    10,046
    Singapore
    Website? Phone number? Address?

    Good look with getting things resolved.
     
  3. SrfCity

    SrfCity F1 World Champ

    It looks like they recently moved their shop from previous location. I'm not sure where they are now exactly. They do a lot of salvage stuff. What you describe does not surprise me at all. Hope you can somehow get things worked out to your satisfaction.
     
  4. GCalo

    GCalo F1 Veteran

    Sep 15, 2004
    7,645
    Northern California
    Full Name:
    Greg Calo
    Do you have anything in writing from them what was to be done/supplied?
     
  5. intmotporsport

    Mar 28, 2007
    20
    In response Mr. Sessions comments regarding our facility International Motorsport.

    International Motorsport neither owned or represented the vehicle J Sessions purhcased. He Purchased that vehicle sight unseen prior to our even receiving it. He purchased a used, damaged vehicle. We installed a left side rocker panel and sublet the paint work. We are a full service facility and Mr Sessions was made aware that the parts had to be ordered and that generally, Ferrari takes between 4-6 weeks if it is special ordered. We also had a waiting list for service work at the time Mr. Sessions car arrived. He knew this as well. Despite all of the prior knowledge, Mr. Sessions sent an open air tranporter to our facility WITHOUT confirming completion. Thus, the paint work (which was sublet) had to be rushed. The vehicle was picked up BEFORE the paint shop could colorsand or buff. Mr. Sessions was aware of all of this and International Motorsport DID NOT recommend transporting the vehicle while still tacky.

    As Mr. Sessions purchased this vehicle with damage, the left door sill was missing. Mr Sessions declined to purchase a new door sill. We offered to GIVE Mr Sessions a set of carbon fiber door sills WHEN they were completed. We were not happy with the first offs and have since sent the design to another facility which is now in production.

    Because Mr. Sessions is an inexperienced Ferrari owner, and he decided to purchase a Ferrari sight unseen for UNDER $8000.00, thats right Eight Thousand Dollars, not Eighty Thousand Dollars but Eight with three zeros, he has seen fit to blame International Motorsport for all of his dissatisfactions. When International Motorsport was asked if the car was worth $8000.00 that Mr Session had paid for it, yes.

    International Motorsport quit returning Mr. Sessions phone calls because he left several rude and antagonistic messages with our secretary.

    International Motorsport has many loyal customers that have been with us for nearly 8 years. Our reputation is based wholey on quality and word of mouth. We take seriuosly what we do and WHO we do it for.

    Buyer beware if you are purchasing a vehicle sight unseen for 10% of the retail value of the car. You get what you pay for.

    Shop owners beware of inexperienced, cheap and pushy customers.
     
  6. SrfCity

    SrfCity F1 World Champ

    It took you exactly a year to find and respond to this thread. Some actions speak louder than words ;)
     
  7. 2NA

    2NA F1 World Champ
    Consultant Owner Professional Ferrari Technician

    Dec 29, 2006
    18,221
    Twin Cities
    Full Name:
    Tim Keseluk
    I'm not sure there is enough information to pick a dog in this fight.

    If we're talking about a 456 for $8K, what did you expect?
     
  8. rcm360

    rcm360 Formula Junior

    Nov 16, 2003
    343
    Kansas
    Full Name:
    Reese
    They probably just got the parts in, there are always two sides to a coin and somewhere in the middle is the truth.
     
  9. chdnny

    chdnny Rookie

    Dec 18, 2006
    27
    would be helpful if the shop filled out their profile, cant get any information about them
     
  10. JSessions

    JSessions Guest

    May 23, 2005
    78
    SC
    Full Name:
    Jason Sessions
    Wow. It took them almost two years to respond to this post. And guess what, they have yet to return my phone calls (I gave up before I wrote my original post.)

    It is hard to respond to all the BS he posted.

    All the mechanicals of the car are in great shape. That being said, the engine alone is worth well over $8k, duh. In fact his shop's bills were over $8k to remove and replace right rocker and right rocker cover plus paintwork on the right rocker. The paintwork had to be redone...

    Horseless Carriage transported my car via enclosed transport, at least it arrived that way.

    The reason he gave why my car was not done on time was that he was in the process of moving his shop. Knowing this, he told me when it would be ready. Transport date was set up via the information he provided. So any work that he needed to do should have been done before it was picked up.

    It was a right rocker that was installed, not left. As far as I was concerned it was done with factory parts, maybe I should sue him for fraud...

    As far as my tone via answering machine messages, I think if someone had your Ferrari and they would not return your phone calls for DAYS and sometimes over a week, I think you would be a little pissed too.

    The carbon fiber door sills have yet to arrive. I guess they are still not done.

    As far as being an 'inexperienced' Ferrari owner, maybe, but this is my second F-car. I kinda knew what I was getting into concerning the car. My 'inexperience' was in dealing with a poor auto repair shop that touted being a exotic car specialist.

    If anyone in SC (specifically Charleston area) wants to have a look at my "$8,000" 456, please stop by for a ride. If anyone wants to verify my "$8,000" car is worth it, you can search the SC forums for Karl Troy, my mechanic from European Road and Racing (The Best!) or Charles Perry, the local Charleston area F-car organizer and ask them. Both of them saw the car within months after I purchased it.

    BTW does anyone else have a "$8,000" 456? I want 8 of them please!
     
  11. 410SA

    410SA F1 Veteran

    Nov 2, 2003
    8,511
    West Coast
    Full Name:
    A
    This is a cautionary tale to everyone considering buying a car without seeing it.

    I'm, pretty sure you can fly from almost anywhere to almost anywhere, within the 48 states on Southwest for less than $200. It's probably worth it to fly to wherever the car is, find a reputable independent tech (via Fchat of course) to meet you and conduct a PPI while you are there.

    A seller who won't allow an independent PPI should be struck off your list anyway. An expense of less than $500 for travel and PPI can save you a lot of grief and tension later.

    Regarding the $8,000 Ferrari with good mechanicals - I guess it may have a cost a bit more, but it sounds like it was a lot less than the market - quit whining already. It has to be worth your while to fix whatever else ails the car locally!
     
  12. JSessions

    JSessions Guest

    May 23, 2005
    78
    SC
    Full Name:
    Jason Sessions
    LOL, International Motorsports was my independent PPI. I had no problems with the seller.
     
  13. 410SA

    410SA F1 Veteran

    Nov 2, 2003
    8,511
    West Coast
    Full Name:
    A
    I guess the "reputable independent tech" part was not quite in synch.

    Another issue is the conflict of interest inherent in the PPI tech being the repair tech as well.
    I always let the PPI techs I use know that I won't use them for any recommended repairs. I require their services only for inspection.
     
  14. Rifledriver

    Rifledriver Three Time F1 World Champ

    Apr 29, 2004
    37,087
    Cowboy Capitol of the World
    Full Name:
    Brian Crall
    Another lesson in my opinion is to have the car repaired on the other side of the country by a shop that you do not have a good, existing relationship with. Not to mention the fact that repairs in SC have to be lower cost than SoCal.
     
  15. 2NA

    2NA F1 World Champ
    Consultant Owner Professional Ferrari Technician

    Dec 29, 2006
    18,221
    Twin Cities
    Full Name:
    Tim Keseluk
    I'm still a little confused by this. Was this an $8K 456? What were the other costs? When did you buy the car? When did you take delivery?

    How about some photos of this car?
     
  16. Bullfighter

    Bullfighter Two Time F1 World Champ
    Lifetime Rossa Owner

    Jan 26, 2005
    22,594
    Gates Mills, Ohio
    Full Name:
    Jon
    I agree. For $8K, I'm sure any 456 is going to have issues -- like maybe it's still on fire, or rolled out of the back of a transport plane, or has coral growing on the carpets.

    Then you had it repaired 3000 miles away... this whole thing is bizarre.
     
  17. JSessions

    JSessions Guest

    May 23, 2005
    78
    SC
    Full Name:
    Jason Sessions
    #17 JSessions, Mar 28, 2007
    Last edited by a moderator: Sep 7, 2017
    All good points about separating the PPI tech from repair tech, having a local tech do ALL the repairs. I learned a few lessons with this purchase. My local mechanic slapped me a few times since I did not include him in the decision making process, but other than the shoddy repair, he was very pleased with the engine and other mechanicals.

    All in all it is a fabulous car, it is more than I expected. It was my introduction to the 12 cylinder F-cars, and I like it so much I have been browsing the 550/575 ads.

    I hope my original post did not come across as whining, I just wanted to let people know about my experience with this particular shop.

    Funny I have to answer this, NO, it was not an $8,000 purchase. It is not salvage or flood either. Like Bullfighter said, if it were still on fire it might be a $8,000 car.
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  18. GCalo

    GCalo F1 Veteran

    Sep 15, 2004
    7,645
    Northern California
    Full Name:
    Greg Calo
    Very nice car and I am pleased to learn that you are better with the situation.

    Make the best of it and enjoy it.

    Prime example why everything should be in writing in a deal to preclude misunderstandings.

    Have fun with it.
     
  19. BigTex

    BigTex Seven Time F1 World Champ
    Owner Rossa Subscribed

    Dec 6, 2002
    79,368
    Houston, Texas
    Full Name:
    Bubba
    I think that's nice......so to clarify your deal with THEM not the seller was the $8K he's talking about?

    Man, why to used car guys have to be so obtuse?
     
  20. JSessions

    JSessions Guest

    May 23, 2005
    78
    SC
    Full Name:
    Jason Sessions
    I have no idea why International Motorsports said the car was purchased for $8k. They have no idea what I paid for it.
     
  21. GCalo

    GCalo F1 Veteran

    Sep 15, 2004
    7,645
    Northern California
    Full Name:
    Greg Calo
    Jason,

    Do you want to provide any info on them-phone,address, etc so we can see who they are?

    I could not believe that you would have bought that nice car for $8,000.00!
     
  22. SrfCity

    SrfCity F1 World Champ

    Sorry you got jacked. Too bad you didn't pop into the So. CA section and ask around about these guys. It's mostly unsuspecting customers who use these guys or dealers who want something done cheap, like a clutch with cheesey parts you can't verify. I've heard a ton of stories. People in the know steer clear of them. Live and learn.
     
  23. intmotporsport

    Mar 28, 2007
    20
    In reviewing the last posting made it appears that Mr. Sessions is correct, Internatioanl Motorsport did replace the right side rocker. Our apologies for the typo.

    1.) It took two years to respond because we were not a memeber of Ferrari Chat until today. And only signed up to make the other side of the story known. A local dealer who uses our facility called and alerted us to the posting.

    2.) International Motorsport (IMS for typing sake) did not move locations until recently. So Mr Sessions is incorrect in stating that IMS told him that he didn't receive his free parts 2 years ago because we were moving. He didn't receive his parts because we were not happy with the production take offs. IMS is not obligated to supply Mr Sessions with parts nor do we owe him any. However, once we are satisfied that the parts we are producing are correct and to our standards, we will ship a set to Mr Sessions who is free to use them or toss them.

    3.) As IMS spends 100% of thier time working on customer vehicles and attending racing events we aren't able to spend a lot of time monitoring forums such as this one. We just wanted our opinion heard since Mr Sessions took the time to present his. And there are always two sides to any story. IMS for the most part was unaware of Mr Sessions dissatisfaction until reading this posting today. As we have spoken a half a dozen times since the car left our shop. The only concern mentioned by Mr Sessions was "where are my free parts." " Why is it taking so long to get my free parts." " You promised me free carbon fiber door sills." IMS did not do the paint work and Mr Sessions was aware that the clear was just put on the car and that it had not cured. The bodyshop almost didn't release the vehicle until IMS signed a waiver of liability. In retrospect, IMS should have simply refused to accomodate and not allowed the customer to rush the job. Ferrari Factory parts (OEM) were used on the repair. The carbon fiber door sills are produced aftermarket as Mr Sessions well knows. Sue over a set of "free" carbon fiber door sills? He has a lot more time than we do to waste on filing petty law suits. Especially for a vehicle purchased on line from across the other side of the country.

    4.) Obviously Mr Sessions, by virtue of the tone and language he has chosen such as LOL and duh, is more interested in starting an argument. IMS is not. We simply wanted our side heard for the record and thats where we stop. And for the record, horseless carriage did pick up the car with an open air transport. Possibly they then transported the car to an enclosed trailer. Transport was not arranged by IMS, so all we can verify is that it was picked up by an open air transport. But we did refer Mr Sessions to them, as the owner worked for FNA for 7 years as a technician before opening his own facility over 7 years ago. He is a factory trained and certified Ferrari technician. FNA has used Horseless Carriage for years.

    5.) We have a very good relationship with Carl Troy. IMS and European Road have collaborated for a long time and we are happy say that Mr Sessions chose wisely for his repair facility as I am sure Carl would say about IMS. We speak highly of Carl. And we frequently speak on the phone. IMS welcomes any member of this forum to verify that.

    We haven't come on this forum to bash or otherwise badmouth or participate in the rumor mill. We have over 400 clients and that is who we spend our time with. We hope that Mr Sessions enjoys his vehicle for as long as he owns it.
     
  24. GCalo

    GCalo F1 Veteran

    Sep 15, 2004
    7,645
    Northern California
    Full Name:
    Greg Calo
    It is helpful to read your side of the story, but why are you not identifying yourself?

    No name or expanded profile stated! What do you have to hide?

    I would think that may lend greater credibility to your position.
     
  25. JSessions

    JSessions Guest

    May 23, 2005
    78
    SC
    Full Name:
    Jason Sessions
    My original post listed my major concern as a poor repair and paint. Repairs that have to be redone for what I paid was unacceptable. And, yes, Karl Troy spoke well of you too, but he still had to redo some of your work. The sills were part of the problem, not a priority. There were many other niggling things that I have not mentioned.

    I can only report that you were moving to a different shop because that was what you and/or your staff was relaying to me. Was that an excuse for a delay on the repair work? At this point, I don't know or care.

    BTW, why did you say I paid $8k for the car?

    I am sorry you were unhappy about some of the decisions you made, but you must realize I was very unhappy as well. I stand by my original post.

    Good luck to you and your business.
     

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