Do Not Use International Motorsport, SoCal

Seems like this thread needs to be taken private in emails, both sides have said their peace, so lets let it be.

Thanks,
James

 

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OK

Seems like we have overstepped some invisible boundries unknown to us. Our apologies and thats the last you will here from us. Maybe we should start a forum for shop owners only so we can share our opinion with those who are interested.

On that note, for those who do want to contact our facility:

IMS
714-842-4229
[email protected]

I guess whoever the moderators are can shut it down.

 

My comment wasn't meant to offend either party, we all here at FChat appreciate members contributing about facilities and experience, and of course, we recognize there are 2 sides to the story.

I was just commenting that both sides have said what went on, and the FChat readers can read and get the opinions, but it doesn't benefit FChat to continue with "he said/she said" arguements.

I hope both the customer and the shop involved have resolved this amicably (sp?), but maybe now its time to take it offline, for both parties.

James in Denver

 

No worries about offending anyone here. Comments are made in just about every thread. There are several threads that drift off into other topics (hijacking), refuse to die, or otherwise might annoy some here. That is not the concern of most people who post here. If a thread NEEDS to be closed a moderator will do it. That happens to about .5% of the threads here. Don't sweat it man!

BT

 

Coming from a business who calls themselves exotic car specialists, this post makes this place sound like a car shop full of jerks. I don't think all of the information divulged was necessary unless it was with the buyer's consent, and I think the buyer has a great point. I think this places post says what kind of people and business they are.

 

Now that was a better post and I agree with things said in it. I think maybe I got a bad first impression, but I still stand by what I said in the first post.

 

I am an Administrator for IMS. They are not in the office today and so they don't know about this response I am posting. I was told yesterday that they were done responding to this forum and that I would no longer have to check for responses or other inquiries for them. However, I did check it one last time this morning. And I just have to respond to the entry by Ferrari Lvr.

I guess it would be very easy for someone to be critical of IMS's responses early on in this forum. So I have to say in thier defense, that they have never been on this site (or any other site) before they were made aware of the posting by Mr Sessions. They only responded because they were genuinely hurt by his comments and stunned that he would go to such extents to badmouth thier business. What you don't know, is that IMS also GAVE Mr Sessions some used parts so that he would not have to wait for parts to arrive from Ferrari when he received his car. Parts like the torn ducts that were described in the PPI, were GIVEN to Mr Sessions at the expense of IMS, among other things. But you didn't see IMS bragging about it did you? This is the reason they OFFERED to GIVE Mr Sessions a set of FREE carbon Fiber Sill Plates when they were done. And I think it is typical of people like Mr Sessions (judging from HIS comments which were ranging from hurtful to just plain lies: ref 8k billing from IMS) to try and go into a forum where he could say just about anything he wanted to and have all of the unsuspecting participants believe it without a second thought.

And, something else you should know, they do this a lot. They LIKE helping others. They do it frequently. Thier kindnesses range from giving spare parts to customers AND other independents, picking up and delivering cars at NO COST for thier customers, lending tech support at track events at no cost to giving OTHER independent facilities free tech support over the phone.

The reason other reputable people in this business, like Karl Troy, responded with support for IMS is because THEY KNOW what IMS is REALLY all about. And another valid point, if IMS didn't care so much, that one single customer would go to such extents to damage them, even after they went out thier way to help him, they never would have responded to this forum. The fact is, Mr. Sessions lied. He lied to do as much damage as he possibly could to people who tried to accomodate and help him. And there was a whole lot of people on THIS FORUM who just took his words as gospel, and posted comments and immature pictures to ridicule IMS after they came here to answer false accusations of thier own will. Obviuolsy something akin to walking into a lions den. What about proof of accusations posted against honest and reputable shops and the people who own and run them? What about "disclosure" of the truth? Everybody just jumpd on the bashwagon and followed suit. Not knowing or caring that they were perpetuating a LIE and participating, however ignorant to the truth they were, in harming someones hard work and reputable business. If that makes IMS a "shop full of jerks", then I personally am proud to be one of those "jerks". There were very few of you here who were actually able to read between the lies and actually come out in support of these people. And to those few, I say good job and thank you. This is a prime example why hardly any shops or businesses EVER participate on these chat sites and why they never will. These arguments are frighteningly biased and one sided. And you should all know that nearly all shops and businesses in this field consider these sites a "lynching tree". Not a very palitable forum for ANY business really. Considering that lying is considered fact by most of it's participants.

If anybody should be upset about the "disclosures" in this forum, it would be IMS. And they very gratiuosly chose to state facts and TRUTHS in thier own defense. That they should even have to defend themselves against LIES is truly a shame.

I will probably be reprimanded for even responding to this. But you know what, I don't care. They deserve better than this.

 

Totally agree!

If I remember all of the previous posts correctly, it seems that Mr. Sessions is the only one that has an issue with IMS. I am sure there must be others here who have used IMS' services.

No 'one' individual should be believed merely because it is hearsay; no others have piped in verifying Mr. Sessions vitriolic statements.

I feel that IMS, by trying to set the record straight, has shown their passion to preserve their integrity.

From what their posts have shown me, I'd be likely to use their services.

Unfortunately, I'm about 2000 miles away from them.

 

Given the back and forth, and the very noticeable absence of Mr. Sessions lately, I think that the original thread, with an extremely misleading title be removed or least the title should be amended by the moderators to reflect the information that show that IMS are really not as bad as they have been made out to be. In my book when an entity is accused blatantly and is willing to respond in a calm clear manner with concise refutaion of the accusation, they can't be all bad.
Generally when someone posts a story about poor service or worse there are many follow-up posters who reiterate the original accusation. Not so in this thread. Therefore the title is misleading at best and probably libelous if IMS chose to pursue it further with Seesions.

 

Amen! pull the plug on this. It has transformed into a promotional vehicle for a business that is not even Subscribed let alone a Sponsor.

I'm satisfied that the matter is settled (whatever that means). Let it fade away.

 

We did do substancial work for a Mr. Delaney who lives in SC. He purchased a vehicle in No Cal and had it sent to us for service and performance upgrades. He told me that he posted a very complimentary review regarding IMS on Ferrari Chat. I will contact him and ask him to respond to Mr Sessions and the others in this forum regarding his experience with IMS. It's always good to hear more than one point of view.

For any who are inerested. Buddy Delaney of SC, Fchat name "Budman" made his posting in May 2004. The heading was "My new (to me) 360 in Columbia". There was also another client of IMS Fchat name "Vincent355" who made a brief positive comment regarding Martin (owner) IMS, in that same thread.

Admin
IMS

 

IMS has a right to defend their integrity whether they're subscribed, a sponsor, or neither!

They were libeled, and have a right to defend themselves pro bono.

If you weren't a paid subscriber, would YOU feel you should pay-up before defending yourself?

Remember, IMS DIDN'T START THIS THREAD!!!

 

That ended a long time ago!

Buy a damned commercial.
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You didn't answer the question.........!

 

Thank you Darolls and 410SA. It seems there are some that recognize what IMS was trying to do.

And I am sure that if the shoe were on the other foot for those of you who seem to think IMS was wasting thier cyber space, by that I mean, if someone deliberately put out an ENORMOUS LIE about the character and professional conduct of say someone like 2NA or any of the other (not trying to pick on 2NA here, just the most recent in memory of posting) participants, whether they were subscribed members or not, IMS would most definitely hope that they were not treated with the same disrespect. Personal attacks that are unwarranted and done with malice on forums such as these are done for one reason and one reason only. To globaly damage anothers reputation. I don't think that IMS should pay a premium to defend itself against lies.

In other words, IMS hopes that this NEVER happens to anybody who doesn't deserve it. But if it does, lets hope they are not treated to the same kind of disrespect and lack of concern showed by some (not all) of the participants on this forum towards IMS.

And for the record, IMS is not defending itself here so that they can use it as a platform or a promotional vehicle. We will leave that to the professionals. We aren't in the advertising business and hope that the rest of this forum understands that the only reason we came here at all was to dispell the lies told about us, period. We take defamation of character very seriously especially when it is done with malicious intent (Specifically to cause a person or business financial harm). IMS intends to take action with Mr Sessions on a different venue. The only reason for IMS to still be here is to monitor (for a short time) the long term effects this may have had on thier business and reputation. Kind of like a case study or discovery if you are an attorney. IMS is not trying to prolong the he said she said aspect. We think that has been well established at this point and apologize if our continued concern is boring to some of the members here.

We gratefully recognize those who have stood beside us here, because believe it or not, this has been a painful experience for IMS. And a painful lesson.

Admin
IMS

 

By the way, is that Ronald Reagan in that picture? It's just hard to imagine him swearing!!

 

I disagree with you 100%

The buyer (Sessions) 'opened the door' with his posts, the respondent (IMS) must be able to defend themselves how they see fit, since this was taken public with the very first posting (ala by the 'plantiff').
Now, if the business had started this thread with detailed accusations, I'd agree with you, but they didn't 'start it'.

 

HOLY Gez - IMS who the hell are you kidding w/ this "Administrator" BS. That in itself is a lie! Some of us weren't born yesterday. I wasn't going to say anything but its insulting to others w/ this cover up and your inability to know when to end it. You both are to blame for your failures. You for not satisfying the customer and his for being so naive in improperly administrating his purchase.
You said you were done posting and now you post as another individual w IMS called "Administrator"

Enough already.

 

Jason,

You bought a car sight unseen and had a shop you know nothing about do a PPI. You left all YOUR responsibilities up up others. I can't feel sorry for you.

 

Alright, first of all it IS NOT a lie that I am an administrator. Secondly, just what is it that you propose we (IMS) are "covering up"? Our outrage at being publically defamed and ridiculed? Having others think that we are unprofessional? Or reading comments from other members like "sorry you got jacked" and knowing that a host of other people from around the globe read that too and now have a predisposed opinion about our business that is COMPLETELY INCORRECT.

When someone spends thier life schooling, training and working thier behinds off in ANY business, recoginition of thier hard work is all that they ask for. Had IMS NOT gone out of thier way to accomodate the cusotmer who so blatantly took advantage of thier help and then thanked them by publically kicking them to the curb. And instead just said too bad so sad pal, your stuck with a car that needs a whole lot of parts but we aren't going give them to you. We won't even sell them to you. I would understand . But thats not what happened. He took full advantage and then decided to talk out of the other side if his mouth.

Everytime someone on this site signs on they see in big bold letters "DO NOT USE INTERNATIONAL MOTORSPORT". It isn't fair and it isn't right that this kind of defamation is allowed to continue. And your response proves that. Look, if comments like that were posted in a newspaper (which this site is the equivilent of on line) then a full retraction of the lie would have been forthcoming. Correct me if I'm wrong here, but most people don't appreciate having what is essentially a huge banner containing lies about them out in front of thier homes or businesses for everybody to read as they pass by. Well, thats what happens here. Everyday IMS is publically defamed to hundreds (if not more) people around the world.

As for our "inability to know when to end it", IMS didn't start it. When Mr Sessions or someone at Ferrari Chat sees fit to either retract the statement or at least change the heading which is clearly extremely misleading, I think IMS would feel that the wrongs conducted against them were set straight.

I am posting as an administrator because that's what I do for IMS. We aren't trying to kid anyone and we are sorry you got that impression. I tried to very plainly state why we will continue to check this site (for a short time). One reason is that we want to see if Mr Sessions continues to slander IMS. The other reason, to see if his untruths affected our business. Clearly it has, judging by your opinions. I think we have a right to know when someone is doing that, don't you? Especially if it's all bologny. As a business, and surely you must understand this, it matters very much that our name and credability have been publically slandered.

I'm not sure how many times we need to apologize for defending ourselves here and I am only doing what I am told to do. When either of the owners had responded they didn't use a title. I started using a title so others here would know that it was office personel responding. Once again, my apologies for not knowing the ropes here. It seems no matter how diplaomatic and congenial we try to be, we end up being criticised for our lack of knowledge on this sites "protocol". But hey, you are entitled to your opinion and we respect that. And, we are only responding when others post.

Surely you must realize that.

Admin
IMS

 

Thank you Thank you Thank you.

I'm glad someone sees through all the BS

Jeez.

WHAT A LOAD OF DODO

 

.......you realize a new post puts it back on top of the section.........LOL!

 

Long live the thread that won't die!!!!!!!
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