East Coast VS West Coast?? | FerrariChat

East Coast VS West Coast??

Discussion in 'LamborghiniChat.com' started by roytoy2003, Jul 5, 2012.

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  1. roytoy2003

    roytoy2003 F1 Veteran

    Jul 30, 2004
    9,591
    Full Name:
    Roy L. Cats
    So I have had this happen quite a bit of late..and again today...so I want some feedback please..?

    Customer calls with intrest in a car for sale...GREAT

    Customer wants a PPI..EVEN BETTER..I welcome and recomend PPI on ALL cars

    Customer understands PPI is approx $400-$600 cost at their exspense..great

    PPI done by source OTHER then us..GREAT independent set of eyes

    BUT, ALMOST every East Coast Buyer REFUSES to place a Deposit down based on a succcessful PPI, Deposit 100% refundable...West Coast buyers...never been an issue..

    I dont know about the East Coast Dealers, but us West Coast Dealers WILL NOT allow a car to go off the lot for a PPI with out a deposit..the deposit is for insurance reasons, pretty simple

    Today I got told by an "East Coast" Buyer..."well that is a red flag, blocking me..." thinks something wrong if I dont allow a PPI FIRST, then take the deposit if all is good...


    I require a DEPOSIT and a agreed to price, then have at it all day long for PPI, inspections, test drive..what ever you want..but I just dont send cars off to a PPI at another source prior to having these things in place...and I know no other West Coast Dealer that does not require this as well....

    So whats the deal..??
     
  2. BULL RUN

    BULL RUN Formula 3

    Dec 18, 2004
    1,684
    Simple, Yankee's don't trust and can't be trusted! LOL.
     
  3. gday

    gday Formula 3

    Sep 10, 2004
    1,086
    CA, USA - NSW, AUS
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    Mick
    All very odd. Having a contract/agreement in place at the start of the transaction has to be a good thing for all parties.

    -mick
     
  4. Champboat/Champcar

    Champboat/Champcar Formula Junior

    Jan 29, 2007
    885
    Freeport NY
    Full Name:
    Eric T
    Its not all us east coasters, i have no problem leaving a deposit or sending a wire transfer for a car i want , but i had a car for sale a while back and i did have to deal with a bunch of losers, So i cannot answer your question completely , but with your warranty and the way you do business , if they won`t buy from you thats their problem.
     
  5. alberto

    alberto Formula 3

    Aug 25, 2001
    2,404
    San Diego
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    Alberto
    I'm not a big fan of putting a deposit to have PPI done and resist strongly doing so, for a number of reasons. 1. The fact that I am willing to pay good money to have a PPI done (plust cost of transport to PPI shop typically) in the first place shows I am serious about purchasing the car. Thus, don't think there's a need to provide a deposit as a sign of good faith. 2. I don't take custody or control of the car, so the car is not mine should it be damaged in transit, etc. If the car were to be damaged during this process, the dealer might get the idea that they can keep the deposit. Further, I don't buy the argument that the deposit is needed for insurance purposes. As long as the dealer retains care custody and control of the vehicle, their insurance should cover it. If it is handed to a transport company, their insurance covers it, if it's handed to the mechanic, his insurance covers it. 3. After the PPI is completed is when you can make a decision as to whether you want to purchase the car or not or if price adjustments need be made in accordance with the results. Having provided deposit creates a situation where the dealer controls the return of the deposit and you as the buyer have nothing to hold against the dealer. 4. If it's a dealer I've not dealt with or don't know by reputation, unless I can leave the deposit on a credit card, it would probably cost more to sue to recover the deposit than the deposited amount if the dealer wanted to play games (all you have to do is hang around Fchat for a bit and you'll read horror stories about dealers keeping deposits).

    Your mileage may vary and will your opinion.

    By the way, I'm a left coast guy.
     
  6. roytoy2003

    roytoy2003 F1 Veteran

    Jul 30, 2004
    9,591
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    Roy L. Cats
    All very good points that I do consider...a few clarifications..

    1) I ALWAYS tell people to put deposit on a credit car, it is real easy to dispute the charge if you have an issue and 99.9% of the time ESPICALY AMEX you will always be refunded.

    2) I cant say for other States, but mine, Washington, it is against State Law and our Dealer State License to retain a deposit if a refund is requested..no if's and or but's...

    3) Yes, as the car is "shipped" around..each "toucher" of it SHOULD have it covered under insurance..but trying to get paid correctly is a night mare should an issue arise

    4) My Dealer lot insurance, which is very exspensive covers a car 100% (LESS a 10K deductabile) while on my property or my control..AND only what I have spent on the car, documented, not what it is worth...HOWEVER if the car leavs my property for a test drive, PPI, anything that is under contract..and a loss occurs...I am covered in FULL for the contracted price...

    So, it makes no sense to let a car leave the lot with out contract/agreed to price etc etc..pending a sucessful PPI..

    The GOOD side of not taking a deposit...is that the car is STILL FOR sale till "somone" pays for it..may cause a buyer to hurry up , get the PPI, decide, wire funds etc etc..or they run the risk of the car selling out from under them..??

    SO that may be an option for me..BUT with my insurance..NO WAY am I letting a car off my lot without some paperwork in hand...I dont know any of the other parties insurance and sure dont want to end up chasing someone else for a loss incourred while it is out of my control........

    and of course, the last of it...it is my car and a free world..I can just not choose to accept a "possible buyer's" terms of a potential sale..?

    I just wonder who many "Private sellers" would just allow their car to leave on a flat bed with nothing in writing..??
     
  7. staatsof

    staatsof Nine Time F1 World Champ
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    Mar 13, 2005
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    Yeah as a private seller the PPI thing would make me nervous. They could screw something up on your car. Good luck resolving that if the sale doesn't go through.

    I'd be fine with driving it there and watching the inspection though.

    Is that so unreasonable?
     
  8. 355dreamer

    355dreamer F1 World Champ
    Owner

    Apr 3, 2006
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    I dont think you grasp the definition of a Yankee.
     
  9. Huskerbill

    Huskerbill F1 Rookie

    Sep 6, 2004
    4,126
    Oconomowoc, WI
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    Roy

    Since it is illegal for you to hold a deposit if the buyer wants it back, maybe you should start telling people that and making it very clear (send the states web address where it states this or a copy of the cited law with their deposit forms). This clarity at the start of the deposit discussion might ease any concerns your buyers may have.
     
  10. VF1Skullangel

    VF1Skullangel Formula Junior

    Nov 22, 2008
    447
    San Marcos, CA
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    Jay
    10+
     
  11. Champboat/Champcar

    Champboat/Champcar Formula Junior

    Jan 29, 2007
    885
    Freeport NY
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    Eric T
    .................................................,<<<<<<<<<<<<<<<<<<..........i agree , i would be nervous too, We ask for a deposit too at the boat yard , if you do not buy the boat your deposit is returned , its that simple , this keeps the wannabes , and the test riders from wasting your time . If the buyer is serious he will leave a deposit ., unless he is shopping around and scared he might find a better deal at the last second and wants to pull out of the deal without having to explain why? even so he gets his deposit back . If you will not leave a deposit you are not ready to buy that particular car .
     
  12. mrp_e

    mrp_e Formula Junior

    Dec 19, 2003
    996
    Coasts
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    Bill
    we had a smooth transaction, roy. but then again, ... i was born in fresno.
     
  13. rmani

    rmani F1 Veteran
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    Nov 1, 2003
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    If you're letting people use a credit card to put down a deposit I'm not sure what the issue is honestly. But I think a huge part for people on the east coast is because you're really far away. It's a mental thing.
     
  14. Peter K.

    Peter K. F1 Rookie
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    Jan 9, 2004
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    2 things: and just thought of as I readin gthrough the post.

    1)Example: If I was interested in your S2 and wanted a PPI let say from Evans. I pay for PPI, transport and a deposit, happily. I decide it is not the one for me for whatever reason You refund and I'm out the shipping and PPI. Acceptable to me as we should know the risk.
    BUT, now you have a PPI in hand from Evans at my expense. You benefit, all your inquires benefit, and the next buyer benefits from my financial efforts.
    Roy and buyer=winning.

    2)Would it be beneficial for you to spend the money on PPI's prior to putting car for sale? Work out a deal with a reputable place like Evans or Gary B. Work the money into your price and have a PPI present. Telling people you've gone the extra mile and already had it done with one of the most reputable companies in the United States.
    Therefore telling people if they have a problem with one of the reputable place, there's nothing else you can do for them...you done everything you can.
    Joe schmoe garage in east buttlick is unaccpetable place for you to send a car.
     
  15. gday

    gday Formula 3

    Sep 10, 2004
    1,086
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    Mick
    I think one reason for a PPI is to get 100% independent eyes on the car i.e. eyes that are not associated with the seller. A seller supplying the PPI undoes that to at least some extent. And regardless of the quality of the pre-chosen PPI shop, I'd still want "my guy" to do the PPI.

    -mick
     
  16. roytoy2003

    roytoy2003 F1 Veteran

    Jul 30, 2004
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    Roy L. Cats
    Exactly..Mick hit it on the nose..in the past I USED to have the cars fully gone over, by either a well knnow independent or an Authorized Dealer, which ever was closer...I always go the same two responses..

    1) yes, you paid for it...so they will write anything you want

    OR

    2) Darn I wish it was still there, there are things I want them to do/check out while it was there.

    So ended up a waste of transport fee's as well as PPI costs..

    I really think there is just NO 100% correct answer..
     
  17. Peter K.

    Peter K. F1 Rookie
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    +1
     
  18. azcarguy

    azcarguy Formula Junior

    Nov 21, 2003
    455
    AZ
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    Marc
    Out of curiosity why does the PPI go to Roy? Not to knock Roy at all, in fact I've had nothing but positive experiences with him and am fine with his process, but when I send a car to get a PPI I work directly with the shop and they work directly with me. My money=my results. If, at the point you you get the results you choose to share them with the seller it's up to you , no?
     
  19. roytoy2003

    roytoy2003 F1 Veteran

    Jul 30, 2004
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    Roy L. Cats
    Correct...and we do that, at least give the buyer the choice..of course they pick where..we get it there...they pay for transport to and back..and they can either pay for the PPI direct....or some choose to roll it into the full sale or finance of the car..

    of course there is an exception to every rule...a lot of times I ask the possible buyer, do you want us to drive it there..and advise what the added miles on the car will be there and back...some say yes, some say no, flatbed it
     
  20. joe sackey

    joe sackey Five Time F1 World Champ

    May 23, 2006
    57,525
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    Interesting thread, this.

    It seems I view things very differently, and I actually expect that exception to the rule is the norm. I expect different people from different regions to have different customs, beliefs, expectations, comfort-levels, wants & needs.

    Why?

    Mostly because I'm selling cars that are worth more than some peoples homes, high-end and rare classic & exotic sports cars, that unlike utility everyday vehicles, are not a need, but purely a want, a whim, a desire.

    Accordingly, I do not expect to have a system in place that all must adhere to, so I am not surprised when some don't want to place a deposit. A one-shoe-fits-all approach cannot work here, and I guess this thread demonstrates that very fact. Some people will put down a deposit, some just wont - that's the long & short of it - and in our business this is established. If a dealer cannot work with that premise, they have to wait for another buyer. For me, its never been an issue, if the commitment & means are there, and if an agreement on numbers can be made, and the car stands up to expectation, the car will change hands, deposit or no deposit.

    Its all about people, and the my clients & potential clients are about as different as the cars that they desire. Some will conduct the purchase of a car with with utmost caution and an in-depth PPI and without any commitment proffered, whilst other long-term clients whose trust has been thoroughly earned are much more amenable & relaxed about the process. You have to do more for some clients than others, and nurse some people along more than others. That's just my job.

    You simply have to be in a position to be flexible enough to accommodate the entire spectrum of buyer along with what they wish, in the business of selling Ferraris & Lamborghinis. I adopt the position that every deal is completely different. IMO.
     
  21. staatsof

    staatsof Nine Time F1 World Champ
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    It can be hard to get a 100% independent and also highly qualified PPI.
     
  22. anunakki

    anunakki Seven Time F1 World Champ
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    Oct 8, 2005
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    I didnt see it mentioned but the amount of deposit probably plays into it as well.
     
  23. gday

    gday Formula 3

    Sep 10, 2004
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    Mick
    If you are new buyer in the lambo world, I suspect that would be right.

    -mick
     
  24. staatsof

    staatsof Nine Time F1 World Champ
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    I don't know what "new" has to do with it?

    The fact is there are a limited number of qualified people to do this sort of work and the chances of the seller having used those people in the area where the car is located are quite high.
     
  25. targanero

    targanero Formula 3

    May 31, 2005
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    Who's fully on the hook if a car gets wrecked en route to a 'successful' ppi?
     

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