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Email contact at Superformance??

Discussion in '308/328' started by CliffBeer, Feb 20, 2010.

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  1. CliffBeer

    CliffBeer Formula 3

    Apr 3, 2005
    2,198
    Seattle, Washington
    Full Name:
    Cliff
    #1 CliffBeer, Feb 20, 2010
    Just wondering if anyone has an email contact at Superformance in the UK....? I bought a few things from them in connection with my recent brake rebuild on the 308 and there were various seals and bit missing. Pretty annoying to open up the master cylinder rebuild kit for example and finding one of the three pistons seals is missing....

    Any help is appreciated - thanks!
     
  2. kafugelum308

    kafugelum308 Formula Junior

    Jun 6, 2003
    610
    Northwest
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    M Bradley
    #2 kafugelum308, Feb 20, 2010
  3. lostbowl

    lostbowl Formula 3

    Apr 30, 2009
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    Michigan
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    Tom
    #3 lostbowl, Feb 20, 2010
    Cliff, I have had great service from Superformance and the guy I deal with there goes by Colin. I will say I have had some seal size problems with an couple of orders but Colin sorted things out to my satisfaction. All of my e-mails have been answered but it takes up to 2 wks. for a response. Tom
     
  4. lostbowl

    lostbowl Formula 3

    Apr 30, 2009
    1,246
    Michigan
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    Tom
    #4 lostbowl, Feb 20, 2010
  5. Andy 308GTB

    Andy 308GTB F1 Rookie
    Lifetime Rossa

    Jun 2, 2004
    2,669
    Essex, UK
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    Andy M
    #5 Andy 308GTB, Feb 20, 2010
    Despite being on the other side of the pond, I would suggest you phone them & give them the opportunity to correct the error a.s.a.p.
    I have dealt with them on numerous occasions and they are a first class company.

    All contact details here:
    http://www.superformance.co.uk/contact_a.htm
     
  6. 4right

    4right F1 Rookie
    Rossa Subscribed

    Sep 14, 2008
    2,966
    US/Japan/Singapore/Canada/US
    #6 4right, Feb 20, 2010
    Agreed, I use them all of the time and have never had an issue.
     
  7. tatcat

    tatcat F1 World Champ
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    Sep 3, 2001
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    rick c
    #7 tatcat, Feb 20, 2010
    call them. top notch people. surely they'll resolve the problem quickly. my last order was received three days after ordering.
     
  8. jsa330

    jsa330 F1 World Champ
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    Oct 31, 2003
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    #8 jsa330, Feb 20, 2010
    I'll agree with other posters.

    SP-UK gives topnotch service, but you have to telephone. I talked to a very pleasant guy named Phil.

    Total time on my steering wheel from order call to USPS delivery was about 12 calendar days
     
  9. CliffBeer

    CliffBeer Formula 3

    Apr 3, 2005
    2,198
    Seattle, Washington
    Full Name:
    Cliff
    #9 CliffBeer, Feb 21, 2010
    Super. Thank you fellas, that's good advice and very helpful information. Cheers!
     
  10. Declan1

    Declan1 Karting

    Mar 15, 2007
    57
    Stuart, Florida
    Full Name:
    Robert
    #10 Declan1, Feb 21, 2010
    Last edited by a moderator: Sep 7, 2017
    +1
    Call them. they'll resolve the problem quickly as my last order included a carb syncro and was missing the dizzy cap for my QV. I spoke with ITA BEVAN received dizzy priority 2 days later.
    Pay extra for UPS or FEDEX as Royal Mail is currently on and off strike causing long delivery delays.
    Image Unavailable, Please Login
     

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