Exoticar Model Company Question . . . . | FerrariChat

Exoticar Model Company Question . . . .

Discussion in 'Collectables, Literature, & Models' started by 308328LOVER, Mar 30, 2007.

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  1. 308328LOVER

    308328LOVER Formula Junior

    Sep 11, 2005
    316
    Lenoir City, TN
    Full Name:
    Thomas Geer
    Is the Exoticar Model Company still
    providing good service ?

    I use to order many models from
    them in the past. I was curious if
    they are still providing good service ?

    Do they have models in stock or
    do you have to wait a long time to ship ?

    Thanks for your input. . . .
     
  2. BLACK HORSE

    BLACK HORSE Formula 3
    Silver Subscribed

    Feb 11, 2004
    1,970
    California - Bay Area
    Full Name:
    Rob

    I think they still suck and I will never use them again. I'm sure others feel the same way I do and I'm surprise they are still in business. Just my 2 cents!
     
  3. sweets

    sweets Karting

    Oct 3, 2004
    173
    Markham
    Full Name:
    Anthony
    +1
     
  4. BigTex

    BigTex Seven Time F1 World Champ
    Owner Rossa Subscribed

    Dec 6, 2002
    79,386
    Houston, Texas
    Full Name:
    Bubba
    IMO, EWA is much better.....
     
  5. kcassady

    kcassady Rookie

    Dec 15, 2006
    47
    Dallas / O.C.
    Full Name:
    Koyne Cassady
     
  6. PBRacer

    PBRacer Karting

    Nov 3, 2003
    164
    Virginia
    Full Name:
    Stan
    I tried them multiple times and they were horrible each time. Actually raised the price after i ordered something and refused to ship it to me for the ordered price
     
  7. darth550

    darth550 Six Time F1 World Champ
    Lifetime Rossa

    Jul 14, 2003
    61,172
    In front of you
    Full Name:
    BCHC
    Still? When did they ever start?
     
  8. Bee Jay

    Bee Jay Formula Junior

    Apr 14, 2004
    751
    Lompoc, Ca.
    Full Name:
    Bernard E. Jones
    Bad service.
    Bad schedule maintenance. (I waited four years for my Chaparrall).
    Terribly high prices.
    Great cars.
    It's like cocaine, I'm adicted to the cars, but the pushers really abuse me and take advantage of me. I tried quiting, but I'm weak.
    My best success is to buy exoto cars off of the internet from people that have them in stock. They even have better prices.
    I just re-read your post and my post. You were asking about Exoticar, and I was talking about Exoto car........ Nevermind.
    Bee Jay
     
  9. bimmer32five

    bimmer32five Formula Junior

    Nov 3, 2003
    647
    MD
    Full Name:
    Mark
    I used to order a lot from them.
    I went the their manhattan store last weekend. It was supposed to open at 10am but no one got there until 11:30am and the store was a lot smaller than I expected.
     
  10. BLACK HORSE

    BLACK HORSE Formula 3
    Silver Subscribed

    Feb 11, 2004
    1,970
    California - Bay Area
    Full Name:
    Rob
    You see, how can you provide good business to your customers if you're late to open the store.... and the "size of the store is getting smaller"... maybe the end is near for them... Great! Like I said before... "They SUCK" =0)
     
  11. bimmer32five

    bimmer32five Formula Junior

    Nov 3, 2003
    647
    MD
    Full Name:
    Mark
    yea...you'd think having a store on park avenue...they'd make an effort to run it correctly and have a nice size store, though rent is probably astronomical. Customer service goes a long way.
     
  12. kerbie

    kerbie Formula Junior

    Jul 2, 2004
    337
    Winnipeg, MB, Canada
    Full Name:
    Kevin Carbotte
    customer service is everything.
    I will never buy from exoticaragain. My first model order ever was from them and it was terrible. after waiting 3 months to get 3 of 4 models ordered, i was told that the 4th wasnt even on the market yet. i had to wait another 3 months after paying full price up front for something that was not marked in anyway to indicate it was not available.
    they seem to make a habit of loading up the catalog with stuff thats coming but not out, and make no effort to indicate an expected release date.

    find somewhere else to buy your models.
    I say BOYCOT EXOTICAR
     
  13. TexasF355F1

    TexasF355F1 Seven Time F1 World Champ
    Silver Subscribed

    Feb 2, 2004
    72,691
    Cloud-9
    Full Name:
    Jason
    +1

    Horrible experience myself. I think I waited nearly 6 months to receive 2 models. I had actually forgot I ordered them when they arrived.

    They need to shut down operation now, they have to know they have a tarnished reputation.
     
  14. Guibo

    Guibo Karting

    Nov 21, 2003
    190
    Had a bad experience with them too. I will probably never deal with them again. There are so many better alternatives.
     
  15. 1317wholesale

    1317wholesale Karting

    Sep 23, 2004
    87
    California
    Full Name:
    Henry
    I ordered some model from them before. bad experiance not a good company to do business with.

    Do not use them!
     
  16. 285ferrari

    285ferrari Two Time F1 World Champ
    Sponsor

    Sep 11, 2004
    20,973
    MD and NE
    Full Name:
    Robbie
    Got a flyer from Exoticar today--they have some great looking models, but after seeing this thread I won't be ordering from them...
     
  17. Mule

    Mule F1 Rookie
    Owner Rossa Subscribed

    Jun 25, 2003
    3,758
    Alaska
    Full Name:
    Mule
    I guess I am the lone exception. I have ordered thousands of dollars' worth of models and Ferrari clothes from them. I did always order on the phone and ask if the item was in stock before ordering. I did not pre-order or get on back order lists. I do not do that with anyone. I don't really trust the blind "click to order" of the internet. And Exoticar does put a lot of items on the website when they are announced, but not available yet. Manufacturer delays and cancellations reflect negatively on the retailer if they do that. So, some consumer diligence is required.

    I visited the store/warehouse in Boston, and spent a few minutes talking with a few employees. They were nice and helpful; even gave me good directions when I called ahead and remembered my name from the call when I got there. Never a problem; you're milage may vary.
     
  18. WJHMH

    WJHMH Two Time F1 World Champ
    Silver Subscribed

    Sep 5, 2001
    26,509
    Panther City, Texas
    Full Name:
    WJHMH
    I used to get their catalog years ago & ordered from them without major issues (early 1990's) though I've heard of all the problems people have with the customer service & selling back ordered items, it's amazing they are still in business.
     
  19. 285ferrari

    285ferrari Two Time F1 World Champ
    Sponsor

    Sep 11, 2004
    20,973
    MD and NE
    Full Name:
    Robbie
    I guess that is what they do---They have tons of models I have never seen before in their catalog--I guess they are pre-order stuff-- I want these!!!
    Lambo SuperLeggera
    Alfa Romeo 8C
    Audi R8
    Koenigsegg CCX
    Porsche GT3
    They even show the Kyosho 575 GTC in red for $84.99---yea right.//
     
  20. LambogatiINC

    LambogatiINC Formula 3

    Aug 14, 2004
    1,307
    Toronto/Chicago
    Full Name:
    Sal
    isn't that a $200+ model?

    maybe they give u pieces of it lol
     
  21. 4REphotographer

    4REphotographer F1 Veteran

    Oct 22, 2006
    6,197
    Arlington, VA
    Full Name:
    Chris
    I ordered quite a few models from them and I did not have any problems, I was at their Palm Beach store and everyone was very nice and helpful. They are overpriced since I saw a F355 rear emblem selling for $250 and I just talked to Daniel and I can get one for $35.
     
  22. Ferrari250GTO

    Ferrari250GTO Formula 3

    Nov 1, 2006
    1,494
    Philadelphia PA
    Do not EVER deal with them!!!!!!!!!!!!!!!!!!!!
     
  23. JimmyD

    JimmyD Rookie

    Jul 21, 2006
    46
    Northern California
    They are horrible, both pre- and post- sale. Use a company like Replicarz.com instead. Better selection, much better service.
     
  24. pawlie

    pawlie Formula Junior

    May 10, 2006
    369
    Philly, USA
    Full Name:
    Paul F.
    Exoticar really is terrible, use EWA if you can!
     
  25. MondialMondo

    MondialMondo Formula Junior

    Oct 9, 2005
    392
    USA
    Full Name:
    MondialMondo
    +1 Exoticar's terrible service does not compare to EWA's great service.
     

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