Ferrari behaving like a Ferrari, but Central NJ Took care of me | FerrariChat
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Ferrari behaving like a Ferrari, but Central NJ Took care of me

Discussion in '360/430' started by drsrock, Feb 15, 2014.

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  1. drsrock

    drsrock Karting

    Nov 20, 2003
    238
    Colts Neck, NJ
    Full Name:
    Alex
    #1 drsrock, Feb 15, 2014
    So I decided to put in a lift in my garage. Needed to move my recently purchased 430 into another garage away from construction. Wouldn't you know it, my car decided to throw an engine code, and right at at 4:50PM on a Friday!

    After owning a 355 I am used to expensive engine lights, so this kind of thing gives me the willies, and understandable anxiety. I called Ferrari of Central NJ service department (my car just got serviced there 4 weeks ago). Got service dept. Mgr on his way out the door. He told me what the code meant, and how it was generated. Turned out to be a slow cranking battery cased a misfire code. I cleared it, and whala! no more issues.

    The service manager stayed on the phone with me past 5PM. Walked me thru the diagnosis, and helped me resolve everything well past quitting time. He put my mind at ease so I did not have to worry about it all weekend. I think that kind of customer care deserves a expression of appreciation, and mention on this board. Nice to see it from a Ferrari shop.
     
  2. F430 Driver

    F430 Driver Formula Junior

    Apr 23, 2008
    481
    Central New Jersey
    #2 F430 Driver, Feb 15, 2014
    I use Ferrari of CNJ as well. Have got great service from them as well both on sales side and service with my 430 Spider. Did you deal with Charlie?

    BTW which lift did you get and who installed it? I've been wanting to put one in my garage but contacted two companies here in NJ and nobody would call back to even give pricing, options or info! Guess business is so good they don't need to sell or install another lift? Either that or typical drop the ball companies. If you had a good experience with a lift company I could use the referral.
     
  3. Red 27

    Red 27 Formula 3

    Feb 2, 2008
    1,002
    San Diego, Ca
    Full Name:
    Dave
    #3 Red 27, Feb 15, 2014
    Little things like this create customers for life. I wish more business owners and their employees understood this concept.

    Glad everything worked out for you. Ferrari Central NJ, way to go!!
     
  4. drsrock

    drsrock Karting

    Nov 20, 2003
    238
    Colts Neck, NJ
    Full Name:
    Alex
    #4 drsrock, Feb 15, 2014
    I usually deal with Charlie, but when I called he went home already. I think it was Dan? I spoke to.

    The lift is:
    DMR-1375659
    Car Lift, MaxJax, Portable, 2-Post, Black/Yellow Powdercoated, 6,000 lb. Capacity, Each
    (Mfr. #: 1375659)

    From Summit Racing for $2300 delivered.

    Installed it with my 17 y/o son.

    Just had to rent impact drill/bits from SYMCO, and get hydraulic fluid at Home Depot.

    Look on youtube. Plenty of videos and reviews.
    I like the portability, and ability to put away when not in use. Only drawback - not high enough to stand under. Have to use a stool, and work sitting down.
     
  5. spourreza

    spourreza Formula Junior

    Dec 28, 2013
    596
    Mount Olive Twp, NJ
    Full Name:
    S.Pourreza
    #5 spourreza, Feb 15, 2014
    Just bought my 08 spider there


    Sent from my iPhone using Tapatalk
     
  6. arizonaitalian

    arizonaitalian Two Time F1 World Champ
    Owner Silver Subscribed

    Oct 29, 2010
    20,507
    Wyoming
    #6 arizonaitalian, Feb 15, 2014
    Nice! Glad you shared.

    My dealer's service department has gone above and beyond for me on more than one occasion and always gives me fair estimates and fair prices (Ferrari of Scottsdale).
     
  7. scudF1

    scudF1 F1 Rookie
    Silver Subscribed

    Jan 21, 2012
    2,917
    Long Island, NY
    Full Name:
    Billy
    #7 scudF1, Feb 15, 2014
    Ferrari of CNJ is an outstanding dealer! I have purchased two cars from them and I have dealt with Dan at the service department in numerous times. Great and honest guy!
     

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