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Ferrari CPO Warranty Question

Discussion in 'Ferrari Discussion (not model specific)' started by alias2020, Nov 12, 2024.

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  1. alias2020

    alias2020 Rookie

    Aug 26, 2024
    2
    #1 alias2020, Nov 12, 2024
    I recently purchased a 2017 California T through the Ferrari approved program from a Ferrari dealership. The GM of the dealership told me that the 2 year warranty was included with the purchase price. During the transaction, I received paperwork stating the car was CPO and had a 2 year warranty, but did not receive any details of what was included in the warranty. I was told I would get this later.

    My car is now "in my garage" in the Ferrari app but it does not list a warranty in the service plan section. I have asked the GM to send me warranty paperwork but he says Ferrari does not provide anything and he is "working on it".

    What is going on here? Should I be concerned or is this normal? It's been 30 days, should I expect to receive additional warranty information of some kind?

    Thank You,

    B
     
    Texas Forever likes this.
  2. Texas Forever

    Texas Forever Eight Time F1 World Champ
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    #2 Texas Forever, Nov 12, 2024
    I have a bad feeling. You might want to start searching for a lawyer with rabies.
     
  3. SAFE4NOW

    SAFE4NOW F1 Veteran
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    Aug 25, 2004
    5,815
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    #3 SAFE4NOW, Nov 12, 2024
    First, it takes time.
    Second, send me the last 6 of your VIN
    I can share documents that will outline coverage

    I’m happy to help,

    Steve
     
    Sunshine1, Carbon Bits and Willl like this.
  4. alias2020

    alias2020 Rookie

    Aug 26, 2024
    2
    #4 alias2020, Nov 13, 2024
    Hi Steve,

    Thank you very much for offering to help. The last 6 digits of my VIN are 220308.

    B
     
  5. SAFE4NOW

    SAFE4NOW F1 Veteran
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    Aug 25, 2004
    5,815
    Dallas Texas
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    #5 SAFE4NOW, Nov 13, 2024
    I show that the chassis you provided is eligible for Power Warranty as you outlined above.
    Because I am not the selling Dealership, I do not have visibility to what is in process, but I will once its fully active

    I attached a sample agreement, I've shared on FC previously, so you can see what is covered, for your review.

    Personally, I would reach out to the sales person, the F&I person, or the Sales Manager ( pick 1 ) and ask for an update to when the agreement will become active.

    LMK if I may help further,

    Steve
     

    Attached Files:

    Willl likes this.

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