As most of you who know me here will atest.............I only give credit where credit is due. And as a business owner who knows that most of the time the only feedback we get is usually when a customer is unhappy, I just wanted to turn the tables on that. Ferrari of Seattle did a wonderful job of securing my business with them this last month in obtaining my new CS. I was treated as one would want to be treated at such an establishment.........and that is as a valued "friend". I think even if I had gone elsewhere for my CS the attitude I perceived when I first contacted them about the CS would have been consistent as if I had bought it from them. My relationship with FoS started off rocky two years ago.........but with persistence on "both" sides we have slowly brought it back to a place of professionalism and respect........culminating of course with this business transaction. I'm sure it won't be the last! Thanks to Roberto and Tino for your professionalism and courtesy. Cheers to you both!