News

FerrariChat.com was down from 2:35 to 3:35pm CST...

Discussion in 'Ferrari Discussion (not model specific)' started by rob lay, Mar 19, 2004.

  1. rob lay

    rob lay Administrator
    Staff Member Admin Social Subscribed Miami 2018 Owner

    Dec 1, 2000
    51,232
    Southlake, TX
    Full Name:
    Rob Lay
    Don't know the root cause yet, but I will find out. We haven't had an outage like this that lasted more than 10 minutes in over a year. Even simple server reboots have only been needed once every 30-60 days.

    Sorry for the inconvenience,
    FerrariChat.com
     
  2. To remove this ad click here.

  3. BWS550

    BWS550 Wants to be a mod

    Apr 1, 2002
    8,933
    NEW JERSEY
    Full Name:
    BRUCE WELLINGTON
    CRAP ROB...AND I HAD TO WORK FOR THAT HOUR.......SHAME ON YOU BROTHER!!!

    BRUCE
     
  4. WJHMH

    WJHMH Two Time F1 World Champ
    Silver Subscribed

    Sep 5, 2001
    22,154
    Panther City, Texas
    Full Name:
    Will
    Des broke the internet.
     
  5. 134282

    134282 Four Time F1 World Champ
    BANNED

    Aug 3, 2002
    40,647
    California
    Full Name:
    Carbon McCoy
    You bastard...!
     
  6. Chiaro_Slag

    Chiaro_Slag F1 Veteran

    Oct 31, 2003
    7,731
    CA
    Full Name:
    Jerry
    I have been on suicide watch.....
     
  7. To remove this ad click here.

  8. rob lay

    rob lay Administrator
    Staff Member Admin Social Subscribed Miami 2018 Owner

    Dec 1, 2000
    51,232
    Southlake, TX
    Full Name:
    Rob Lay
    Here was the root cause, simple hardware failure...

    It required the manual removal of ARP entries after a bad NIC card was removed from the machine.

    Cool thing is their monitoring set off an alarm and they were looking at the box before I even called and I called only 5 minutes after it went down. Bad thing is they got the server up at 3:10pm CST, but didn't check to make sure the domains were resolving, so it was down an extra 20 minutes.
     
  9. BWS550

    BWS550 Wants to be a mod

    Apr 1, 2002
    8,933
    NEW JERSEY
    Full Name:
    BRUCE WELLINGTON

    DONT WANT TO HEAR GARBLY GOOK, COULD GIVE A RATSASS ABOUT YOUR PROBLEM!! I HAD TO WORK FOR A STRAIGHT HOUR, YOU BASTARD!! :):)
     
  10. Chiaro_Slag

    Chiaro_Slag F1 Veteran

    Oct 31, 2003
    7,731
    CA
    Full Name:
    Jerry
    Glad to hear we have a better team than NASA working on getting us our much needed Ferrari info. :)
     
  11. 134282

    134282 Four Time F1 World Champ
    BANNED

    Aug 3, 2002
    40,647
    California
    Full Name:
    Carbon McCoy
    Very poor work, Jerry... i didn't get a call from you... :D
     
  12. To remove this ad click here.

  13. Chiaro_Slag

    Chiaro_Slag F1 Veteran

    Oct 31, 2003
    7,731
    CA
    Full Name:
    Jerry
    No kidding, we got to stick together in these times of tradgedy.
     
  14. AJS328

    AJS328 F1 Veteran
    Owner

    Apr 23, 2003
    7,520
    New Jersey
    Full Name:
    Augustine Staino
    I feel your pain Bruce. That hour of "work" was brutal!
     
  15. 96impalaSS

    96impalaSS F1 Rookie

    Dec 8, 2003
    3,504
    Hell
    Full Name:
    Chris
    Worried I was.
     
  16. 134282

    134282 Four Time F1 World Champ
    BANNED

    Aug 3, 2002
    40,647
    California
    Full Name:
    Carbon McCoy
    i'm just glad i wasn't DUPED into paying a hundred and seventy five BIG ONES just to be without access for an hour...! Rossa Subscriber... Yeah, more like Rossa sit and wait for **** to get back to normal...!

    :D
     
  17. Enzo

    Enzo F1 Rookie

    Feb 14, 2002
    4,077
    MinneSOta
    Full Name:
    Pat Pasqualini
    Rob,

    Do you get credit when the site goes down for that extra 20 mins?
     
  18. rob lay

    rob lay Administrator
    Staff Member Admin Social Subscribed Miami 2018 Owner

    Dec 1, 2000
    51,232
    Southlake, TX
    Full Name:
    Rob Lay
    If I pushed it I could. I pick my battles though and in 2+ years I've had virtually zero server problems.

    I save my give me discussions for when they try to stick me with 4 digit bandwidth charges. :)
     
  19. Enzo

    Enzo F1 Rookie

    Feb 14, 2002
    4,077
    MinneSOta
    Full Name:
    Pat Pasqualini
    Good plan! Pick your fights
     
  20. tifosi

    tifosi F1 Veteran
    Lifetime Rossa

    Sep 5, 2001
    5,382
    texas
    Full Name:
    Tom D
    your plan to start charging and the site goes in the crapper :)
     
  21. BigTex

    BigTex Seven Time F1 World Champ
    Rossa Subscribed Owner

    Dec 6, 2002
    73,344
    Houston, Texas
    Full Name:
    Bubba
    I left and went to the store for printer cartridges. Post MORE pics.
     
  22. Horsefly

    Horsefly F1 Veteran

    May 14, 2002
    6,929
    My workday runs from 2:30PM to 10:30PM. I expect to have three things ready for me when I get to work WITHOUT FAIL!
    1. Newspaper classified ad section ready for browsing.
    2. Plenty of ice in the company ice machine for my Dr. Pepper
    3. FERRARICHAT UP AND RUNNING WITH NO PROBLEMS!!!
    How can I get any work done without my priorities being operational?
     
  23. Jimmy540i

    Jimmy540i Formula 3
    BANNED

    Jan 11, 2004
    2,450
    Los Angeles / NYC
    Full Name:
    www.Jimmy540i.com
    tell me about it
     
  24. rob lay

    rob lay Administrator
    Staff Member Admin Social Subscribed Miami 2018 Owner

    Dec 1, 2000
    51,232
    Southlake, TX
    Full Name:
    Rob Lay
    LOL, that entire time it was down I was wondering how much crap I was going to get. Luckily it was mild. I think everyone understands you can't expect a site to be up 100%. We have a good record so far at 99.9+% availability. If there are problems, you always look at the root cause and eliminate the problem or at least mitigate the risk.

    Later this year we're going to a super server and I'll research fail over type stuff, but I don't think the cost is worth it for just getting that 0.1% back.
     
  25. MikeZ_NJ

    MikeZ_NJ Formula 3

    Dec 10, 2002
    1,533
    Southern NJ
    Full Name:
    Mike Z.
    Hahahaha... you think YOU get crap... you should see the crap the monitoring guys get when the fire starts!!! I used to be one of those guys. :)
     
  26. ghost

    ghost F1 Veteran
    Lifetime Rossa

    Dec 10, 2003
    9,842
    Singapore
    Rob,

    Out of curiosity, what benefits will this provide? Additional speed? More storage? Other benefits?
     

Share This Page