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Forza delivery problems / USPS

Discussion in 'Collectables, Literature, & Models' started by Martin308GTB, Feb 2, 2005.

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  1. Martin308GTB

    Martin308GTB F1 Rookie

    Jan 22, 2003
    4,259
    Black Forest Germany
    Full Name:
    Martin N.
    #1 Martin308GTB, Feb 2, 2005
    Hello from Germany,

    can anyone share your experiences with delivery of the Forza magazine with me ?
    I'm especially interested in shipping times to overseas destinations, but also in Forza customer support generally. I have complained about still waiting for issue no. 59 ( most of you US subscribers already have received no. 60, I assume ) and have just received a brief message, that they have mailed no. 59 on 10th December and foreign shipping can take up to 10 weeks.
    No words about what to do, if the magazine does NOT arrive within this time.

    While talking about the Forza customer support, I won't miss mentioning, that some months ago I received a totally damaged magazine ( front cover completely torn ). I complained and attached a picture showing the damaged issue. No reply at all.

    Off topic, but perhaps related is the fact, that around the same time when Forza shipped my magazine no. 59, I myself despatched a book to an US ebay buyer. Delivery took unusual 7 weeks. I have had ebay transactions in the past, when my books arrived after 5 days.

    Any similar experiences out there ? Are there any USPS delays these days ?

    Best Regards

    Martin
     
  2. roccapalumbo

    roccapalumbo Karting

    Mar 16, 2004
    135
    ohio
    Full Name:
    robert
    #2 roccapalumbo, Feb 2, 2005
    Martin, Sorry to hear of your delivery issues. I do not have delivery issues with Forza in the U.S. However, I never ship anything to my friends in Italy via USPS because they never get it. I always use DHL when sending to Italy and three days later its always there. Robert
     
  3. L8Braker

    L8Braker Formula 3

    Nov 10, 2003
    1,567
    Asheville NC
    Full Name:
    Jeremy Stafford
    #3 L8Braker, Feb 2, 2005
    You already stated the problem. I'll sum it up again for you USPS hahaha =)

    Seriously they suck where I'm at, not sure about the rest of the country. Plus I know from my business when I ship internationally through USPS(per customer request only) it takes FOREVER. You are looking at 2 weeks minimum to ship anywhere.
     
  4. Randys 308

    Randys 308 Rookie

    Nov 10, 2003
    3
    Columbus, Ohio
    Full Name:
    Randy
    #4 Randys 308, Feb 2, 2005
    I have always had the best luck with UPS. They get it there. I have never had any problems using them. Next Day, Second Day Air or Ground. I have had problems with other delivery companys and the USPS.
     
  5. marknkidz

    marknkidz Formula 3
    Silver Subscribed

    Oct 7, 2004
    1,327
    so cal
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    mark
    #5 marknkidz, Feb 2, 2005
    not to hi-jack the thread, but does Forza magazine, have a phone # to order subscription? couldnt find online.
     
  6. Martin308GTB

    Martin308GTB F1 Rookie

    Jan 22, 2003
    4,259
    Black Forest Germany
    Full Name:
    Martin N.
    #6 Martin308GTB, Feb 2, 2005
    Hello,

    there you find all you need:

    http://www.forza-mag.com/

    under 'Subscribe' 'Receive a free trial issue' you find telephone numbers too.

    Best Regards from Germany

    Martin
     
  7. Challenge

    Challenge Formula 3

    Sep 27, 2002
    2,014
    PA
    Full Name:
    Kevin
    #7 Challenge, Feb 2, 2005
    Still waiting for #60 here in Pennsyltucky...

    tap tap tap
     
  8. enzo kid

    enzo kid Rookie

    Aug 23, 2004
    9
    Chadstone Melbourne
    Full Name:
    Adrian M
    #8 enzo kid, Feb 2, 2005
    hi guys,

    Im in Australia, and i too read forza magazine. It come to me in the mail and im still waiting for issue 58. It takes them forever to arrive in Australia.

    Iv stayed up until 1 in the morning to call them and they tell me that it has been sent out and to wait. For some reason the local newsagency gets forza before we do. I am in the same boat and i feel the pain
     
  9. marknkidz

    marknkidz Formula 3
    Silver Subscribed

    Oct 7, 2004
    1,327
    so cal
    Full Name:
    mark
    #9 marknkidz, Feb 2, 2005
    Martin, Thanx-order placed.
     
  10. Martin308GTB

    Martin308GTB F1 Rookie

    Jan 22, 2003
    4,259
    Black Forest Germany
    Full Name:
    Martin N.
    #10 Martin308GTB, Feb 2, 2005
    waiting is not the biggest problem, but they give a **** on whether the magazines arrive damaged or do not arrive at all.
    I have other foreign subscriptions, especially from the UK ( Classic & Sportscar, Motorsport ) and there have been delays or losses too. But each time this happened, the 'Haymarket' people from the UK were absolutely friendly and made their best effort to get me a replacement as soon as possible.
    Forza shows nothing comparable. On the other side; every year when my subscription comes close to its end, they send me a renewal advice form; if I do not reply within three weeks, I receive the next reminder. Repeated three times.


    Best Regards from Germany

    Martin
     
  11. trashidelek!

    trashidelek! Formula Junior

    Nov 18, 2004
    925
    #11 trashidelek!, Feb 2, 2005
    A while back I called Forza to replace an issue that was destroyed in the post. The lady who took my request was anything but friendly. However, I did receive the replacement magazine.
     
  12. Martin308GTB

    Martin308GTB F1 Rookie

    Jan 22, 2003
    4,259
    Black Forest Germany
    Full Name:
    Martin N.
    #12 Martin308GTB, Mar 2, 2005
    Hello,

    finally after 12 weeks since they put it in the mail I received the missing Forza issue NO. 59.
    If you ever have any trouble with lost issues, write to the editor via the website and NOT to 'circulation'.

    Best Regards from Germany

    Martin
     
  13. Ricambi America

    Ricambi America F1 World Champ
    Sponsor Owner

    Dec 7, 2003
    16,451
    Winston Salem, NC
    #13 Ricambi America, Mar 2, 2005
    FWIW - The US Postal Service has a "not so well known service" called Global Priority Mail that is entirely different from Global Express. The GPM actually works very well. Flat rate envelope shipping, usually 3 days to Europe from anywhere in the United States -- about 10 bucks.

    I've been shipping stuff for years to Switzerland, and never had any delays or problems whatsoever.

    http://www.usps.com/global/globalprioritymail.htm


    -Daniel
     
  14. WCH

    WCH F1 Veteran
    Owner Rossa Subscribed

    Mar 16, 2003
    5,186
    #14 WCH, Mar 2, 2005
    I have found the USPS to be unreliable and at times incompetent. I rely on FedEx, UPS or DHL for shipping.
     

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