So, I'm in Vegas this past weekend staying at the Wynn. I stopped by the Ferrari dealer to see if there was any way they could score me a new 430. I explained that I was a customer for years and that I currently owned a 360 spider. I also told the salesman (he was the GM) that my local guy had not given me any indication of when or if I would get the new model. I went on to explain that I had even been to the factory in Italy in the last two weeks and asked what they might be able to do to get me a car. Simply I told him that I was eager like so many others to get the new car and I figured that it wouldn't hurt to stop by and see what they might be able to do. I also said that I would pay cash right now. Without writing a book here (by giving EVERY detail) I'll just pass along the gist of the conversation. Ever see a movie where someone goes into some Beverly Hills boutique and the sales people act snobby? Imagine that times about eleventy kibillion. I've never met anyone so condesending and arrogant. He acted like I was was some loser that had no business in his wonderful store. He talked to me like I didn't matter. It's hard to exaggerate how rude he was. My buddy (who was completely silent the entire time) was floored. He had never been to a Ferrari dealer and asked if this treatment was par for the course. I said that I had never been talked to like that anywhere including the multiple Ferrari dealers that I had been to. So, I decided to say something to him. I pulled him aside so my criticisim would be private. I told him that I didn't appreciate the manner in which he spoke to me. I said that I was obviously a customer and I didn't undersatnd why his demeanor was condesending. He said "you are not a customer of mine"....again with the crap attitude! I couldn't believe this guy. So I said "you know what? I've misjudged you, you are just a f*cking loser". then he had the bouncer throw me out (yes, they have bouncers there). I know my profanity was low brow but I didn't care. I was totally pleased with the outcome as I would never do business with them....I've never been thrown out of anywhere. I was embarrassed for Ferrari that this was their representative.