GTC4Lusso infotainment problem

Lol. Italian electronics. The joys of buying the first of anything. Hopefully there will be a fix soon

 

I got the same problem. Apparently, it is a common issue. The car is with dealer with no indication on how and when it will be resoved. It might not only be software issue, but also limited CPU capacity.

 

You wonder doesn't Ferrari test this stuff before they release the cars. The obvious answer is NO. And the obvious reason is because they will sell as many cars as they can make and we will buy regardless of these issues. But in all honesty, all they needed to do was let a 10 year old sit in the car and play with the infotainment for 10 minutes and give feedback. It's really unbelievable. Same thing commonly happens in my 2016 F12. They just can't seem to get it right.

 

I agree with what you're saying but as someone who works in electronic design these bugs are generally software and the infotainment would have been outsourced to someone like Harman. I forget who make it for the Lusso, but surely they have a responsibility to get it right too. I guess they are under pressure to get it out to market which is no excuse really.

What should be happening is like smart TVs etc, the car should have Wifi or use your phones data connection so when parked up at home it can check for updates and do so seamlessly, so your bugs are sorted whilst you sleep. Can't come soon enough!

 

The 2015 FF had issues with the radio where the DAB interfered with the FM and vice versa resulting in static most of the time.

The fault was also on the California t but to date no fix has been forthcoming. Can they be bothered........I wonder?

 

Makes me wonder if this and many of the other infotainment issues are the reason why they are no longer using Harman and have gone over to Delphi in the Lusso. Will be interesting to see who they use in the F12M.

 

Good to hear your 'user' feedback, thanks. I understand that in normal driving mode ie cruising the fuel consumption is also noticeably better.

 

I got the message today, that the car is under "online?" diagnostics directly with Italy. The problem will be analysed and reported next week. In the meantime, I have the pleasure to enjoy Maserati .....

Since I have received the car 2.5 weeks ago, I made 3000 km around Switzerland & Italy. I love the car in every aspect of driving - did some fast driving on B roads, Highway and Mountains. Used it for DD driving on usual city driving and I am surprised how special the drive feels on "boring conditions". It is the best car I have ever experienced as GT...speed, traction, suspension, noise, feel .... it s just love. The loading space is surprisinsgly big: two golf bags, two travel bags and the usual wife stuff fitted very will in the trunk.

However, Experience with Infotainment System is not very impressing at all. The passenger display is very light on functionality and works only with USB/Bluetooth, and not with Apple Car Play. Navigation system shut down several times. Guiding information is significantly below par - that s in terms of graphics and road information. In general, the logic of the system overall is very different from other car makers....I guess it is a privilege

Worst news, I had to call road assistance as car failed to start. Usual pain but finally made it home. There were some moments where I considered to switch back to the Germans.....but the moment everything works...love is in the air. I hope, that once I get back the car, the love story continues.....

 

When you say the passenger display is light on functionality would you mind expanding on what it actually does and how as this option is sold as a 'must have' and at the price it should be revolutionary rather than adequate. Part of the reason I moved the FF on was infotainment frustrations and poor radio performance. Oh Deary me Ferrari can be the most irritating people

 

Failed to start? can you explain what happened???

 

If they can't get things right, I would rather they just keep it simple by separating thing into different head-units. Yes, that means Alpine/Clarion/Kenwood/whatever unit plus separate Garmin/TomTom unit. Sure, they wouldn't look as nice but at least things will be problem free. The problems come from trying to interface all internal and external systems with each other, and all on the same screen. It's just shameful that even most entry level cars from Japanese and German mass-produced brands can get the infotainment system working pretty much without a flaw and here you have all these infotainment bugs on a $300K+ car.

 

If ford can get it right in my F150 pickup truck there is NO excuse for ferrari on a $400k car. It just shows how little they care. They arent building these cars for infotainment experience. They build for driving experience. And its likely to date they probably have not produced more than 100 GTC's and theres likely less than 50 customers driving theirs on the road today. Unfortunately these become the test mules. They will fix these issues in later model cars to an extent. But unfortunately until we stop supporting them (which we won't), they have no incentive to care. Just my 2 cents

 

I think high-tech infotainment system is new to Ferrari, last time FF was using old Chrysler Uconnect system, now they are on their own, delphi of course designed the system and made device，but Ferrari is responsible for integrating it with the car and testing, they can't always relied on their partners to take care of everything for them, they need to research on this more often! They need more electronic engineers for this, it's becoming very important for cars this day! Perhaps establish a new electronic research center for integration of electronic equipment with cars. I know Porsche built one in 2014 at Weissach R&D base, they spent 150 million euros for 3 new R&D buildings, one is definitely for the electronic R&D, I think that helped a lot, look at their new panamera, inside high-tech infotainment system is very impressive indeed and integrated with the interior so well, yet reliable!

 

If they don't fix it quick it will ruin the experience that's for sure

 

I've had the same issue on my ff but only when using an iPhone 7 connected to Bluetooth

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Delete the iPhone 7 pairing from your ff and repair it and it should fix the issue

 

Thanks mate, although this gave me a reason to move out of ios again.

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And there is one more thing. Depreciation... You will even hate it for that

 

Can't compare this experience to that of mass makers such as Ford. I think this explains newly advised production delays. My previously estimated April build will now be built in October I learned this week. Dealer demo doesn't arrive until the Spring and he now only has 5 customer allocations for 2017, all at the back. (UK based). I don't think this sounds like they don't care.

As for depreciation, I have been prepared for the Lusso to follow the Ferrari four-seat norm, but I think production is well behind demand, which means that the experience will be fine for a while anyway.

 

Which dealer are you using?