hardwood floor divots

Call the company and have them pay to fix it.

 

Go to the libary. Check out "The Velveteen Rabbit." Read.

 

LMAO! Great book! One of life's lesson's for sure but his situation is aggrivating.

I honestly don't think there's anything you can do. The paperwork you signed probably stated that they had done the job correctly without error.

I'd say buy a rug or move said couch over it.

I helped my father, who has since passed, install the wood floor years ago and I'd have a fit if anything happened to it. Let me know if you find a way to cover/fix the divot.

 

Depends on the type of wood floor. The problem with putty is it isn't going to have a varnish or finish on it. If it's a lighter floor you might be able to get away with it.

If you find someone skilled enough, you could possible cut the part of the floor out and replace it with a new piece (the whole strip of course).

How big is the ding?

 

Depending on how deep the dent is, you may be able to steam the dent and raise the grain sufficiently to then sand it even with the rest of the floor.

 

Matching paint and clear nail polish will do the trick!

..maybe not. lol

 

If your floors are distressed hardwood, just stain and seal... that's the beauty of distressed hardwood floors. If they're real hardwood but smooth, they can be sanded and refinished. If they're fake veneers, head to Home Depot and replace the scratched piece.

 

I'm in hardwood flooring and yes it can be fixed. First of all make them pay for it and it won't be cheap. You have to cut out the piece of wood which is damaged. Use a skill saw if it is a long board and then a chisel to finish it, being careful not to damage the surrounding boards or the tongue from the adjoining piece.
Is it pre-finished or site finished? If it is pre-finished it is easy. Once you cut the piece out, clean the area. Cut a new piece of wood to match exactly in the spot. Then cut the bottom of the "grooved" side off so that instead of a "U" shaped channel where the tongue goes in there is now no bottom to it. Put glue on the bottom of the piece and in the hole and also along the tongue of the piece in the hole. Then place the tongue of your new piece into the groobe of the existing floor. With a rubber mallet use some gentle persuasion, and bingo, she's in.

If it is a site finished floor do all of the above and then the board must be sanded and stained to match, which usually is very difficult to color match, so we usually do the entire floor again.

Any questions just PM me.

 

Can you post a pic? I might know how to fix it, if not, i'll show it to my dad. I'm sure he'll know what to do.

 

Here in Toronto I would charge a flat rate of about $400 to fix it. If you are handy at all you can do it yourself.

You can tell if it is pre-finished or site finished by looking at the space between planks. If there is a small bevel then it is prefinished, if it is entirely smooth between joints then it is site finished. I always give the client at least half a box of wood to keep in case things like this happen, then you've always got the exact color and size. Too bad I just finished doing this last week, I could have taken pictures.

 

If it's a brand like Mannington, it should have a something like a 50 year warranty. I also used to work for a flooring company for a short time and J. Grande is absolutely correct about how to fix it.

I agree that you should have the delivery company pay for it.

 

Thanks Mike.
You got to be careful about the warranty read the small print. Usually, it is only for the structural integrity of the floor, in otherwords there is no warranty. They won't cover scratches, dents or other mishaps. Basically they will warranty that the floor is not cracked or damaged when it comes out of the box. It is very difficult to have them cough up anything...