HELP! Alarm won't go off, and I've lost both keys/fobs!

Wow - That scares me. I just bought a car where the prior owner lost the red master. Any suggestion for me as to how to prevent this situation? Thanks as well.

 

The red fob is used to program the fob set to the car. It has no other special use, at least that is what FNA tells me. When they get the new set, it has a red fob and 2 blacks. The red is used to program the new set (matched set) to the car.

The alarm being activated is an interesting problem. There may be a way out of this but I don't actually know what it is. You probably can't program the new fobs with the alarm activated and you can only deactivate with the code or fobs.

The only way to avoid this is to have the key code and/or keep a spare fob somewhere. That way you can deactivate the alarm to program the new fobs. Alternatively, you could never set the alarm. That should work too.

John

 

He has the original alarm code and the new one for the car and they can't program the alarm????!!!!!!!!!!!! Something doesn't sound right at all!
I will check my manual when I get home in the morning, I have the original alarm manual for the 360. Funny thing, I was reading thru it the other day and it pretty much spells out how to program everything.

By the way, I always keep my Ferrari keys in my safe. That way if anyone breaks in to my house, good luck getting the keys and driving off with the car. I know someone this happened to when he was on vacation, they stole his M5.

Robert

 

The "Alarm System Manual" that comes with the 360, clearly states on page 18, "the person in charge of the Ferrari Authorized Center shall program the ECU again with the new wireless controls and hand over the label with the new PIN code". Seems pretty clear to me the process for activating the new FOB's with the new pin code. They are just pissed and trying to rip your buddy off, period!!!!!!

There is a way to disarm the system without the wireless control if you want that sequence let me know.


Robert

 

I have heard shelton can be a bit of a dickie dealership at times

 

Going through a similar issue right now (lost fobs, etc.). FCI is fixing it as always with no hassle. Thumbs up to them.

Also, thanks to D. Pass at Ricambi for providing much needed info. Thumbs up to him as well.

I now feel like an expert on the alarm system and the key fobs! Net/net: Don't lose the red one!!!

 

How exactly would someone go about losing the keys to a Ferrari? I mean, the keys are pretty exclusive in and of themselves, so how could you manage to do that?

 

I was a bit surprised by this too. (Although I was also surprised that a full replacement set from a dealer isn't too expensive.)

 

This has not been my experience at all. In fact I have found them to be top shelf. The general manager, Will Campbell (Fchat name Lanikai), for Shelton Ferrari Maserati posts in the Florida section all the time. I do not know the circumstances of your experience, but it may not necessarily be the dealer's fault. I am sure some of the FL guys can back this up.

(HTF do you lose Ferrari keys?)

 

The 360 alarm system is differant than that of any other Ferrari. With that being said, lets look into how they operate from start to finish. When the car arrives from the factory to the intended dealer, it has 2 keys / and a set ( 3 ) of remotes, 2 black slaves/ 1 red master. In the paperwork provided by Ferrari Italy, is a sealed ( pull apart ) document ( very much like a W2 form ), that is only to be
opened,and safeguarded by the Original Owner. This doc. contains the PIN number that Ferrari has on file for that Vin #, Not the dealership. In the past, last year but no longer,if you lost a black remote, you (as the owner) could replace just 1 or 2 black remotes, as long as you had the PIN # and RED remote. Ferrari has stopped selling just the black remotes. You now must buy a set of (3) only, and you must BUY the ( OLD PIN # )pin number Ferrari Italy has on file for your Vin #. As of Feburary 1st 2008 Ferrari now charges for Alarm pin #'s and Radio codes. The RED remote was used to open the alarm system ( with the proper pin # ) so additional black remotes could be added to the system. This no longer matters since a complete set must now be purchased. If remotes are purchased outside of the dealer network, IE; Ricambi , how are they registering the ( new pin # ) the one that comes with the new remotes , with Ferrari ? - there not, this means that what is in your car does not match with whats on file for what should be in your car.
ALARM's = There are 2 black alarm ECU's in the 360. These boxes are coded with the remote PIN # and control the alarm system.
these boxes are only sold in a set along with (3) new remotes, and a new pin #. When you replace this Alarm ECU kit, you no longer
need the old pin #, that info does not matter since you are replacing the ( whole alarm system ). BUT, this set is exspensive = 1786.00 to be exact. This is why the customer is always asked if he/she had a functioning remote before it was lost/stolen and, if he/she knows if the alarm system was ever change prior ? If they answer YES that the remote functioned, and NO that the system was never changed, Then it only makes sense to replace the REMOTES ONLY , about = $ 650.00.
The alarm boxes have there own unique ID # themselves, this is burned into the Right side ( ECU ).
The 360 has 2 ECU's , 1 left bank/1 right bank,the only differance in these 2 ECU's is that the right one stores the Alarm ECU # in it.
This right ECU can only be burned once. If the alarm ECU's are changed, then the Engine ECU's have to be swapped from side to side.
This can only be done once. After it has already been swapped once , the only solution is to replace the right Engine ECU , at a cost of about =$ 2500.00 . See how this can get real exspensive real fast.
By the way, Ferrari Italy was out of stock of the remotes for approx. 6 weeks, there still working on getting caught, and now Italy is out of stock of 360 key blanks as well, ( No blanks means no cut keys ), ETA is about mid March. Sometimes even when it sound like it couldn't be true,it is. You need to trust your dealer. They are on your side, but can only work with what they get. same goes for FNA.

 

^ WOW, nice first post! Welcome to Fchat! I get the feeling you are not new to the game! LOL!


Robert

 

That is an amazing first post!!

 

I have had similar issues and after 7 months of trial and error, ordering parts, and taking my car back and forth to the dealer, I finally have a new system with 3 functioning remotes. It was a long ordeal. The first route was the attempt to order just the fobs and re-program the existing alarm. This did not work, as the existing alarm refused to go into the "re-learn" mode to accept the code of the new red remote. We then ordered the complete kit from Ferrari - Italy. This took another 8 to 10 weeks (yes, it was put as a "rush" order). In the end, the new kit was installed, and the Motronic ecus were swapped left to right, and vice versa. It all costs around $2,000.00 including the labor and tax. All of this work was done by an authorized Ferrari dealer.

 

It is my understanding that the pairing of the alarm to the Motronic basically "hard-codes" the right-bank ECU. When you install a new alarm, you swap the Motronics because once a unit has been hard-coded, it's cannot be recoded. By moving swapping the two, you're putting the virgin Motronic on the right-bank to be coded by the new alarm.

 

Who is the REDLESS HORSEMAN? Greatly informative post!

 

It's refreshing to read a post that is based on fact.

 

Yes, that is correct. But the Motronic "swap" can only be done once.