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Help! When to file a claim on Paypal?

Discussion in 'Other Off Topic Forum' started by Nibblesworth, Sep 27, 2004.

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  1. Nibblesworth

    Nibblesworth Formula 3
    BANNED

    Nov 29, 2002
    1,756
    Southern California
    Full Name:
    BillyBoy
    #1 Nibblesworth, Sep 27, 2004
    I purchased an item off of ebay on the 23rd. The seller had 47 positive feedbacks, going as far back as 2000.

    Anyhow, I paid using paypal the minute I won the auction. I emailed the seller to get an idea as to how long the item wold take to ship.

    5 days later, and no response. I sent the seller an additional email this morning, and still no response.

    This seller seems to be a good member of the community, and perhaps he/she has, for some reason, been unable to contact me. I'm just worried that I've been ripped off.

    When should I file a claim with Paypal? How long should I wait?

    Thanks.
     
  2. Schatten

    Schatten F1 World Champ
    Owner

    Apr 3, 2001
    11,238
    Austin, TX
    Full Name:
    Randy
    #2 Schatten, Sep 27, 2004
    any disputes/claims must be made within 30 days of the transaction.

    I've had numerous ebay wins similar to yours, where there is no contact at all from the other party, but eventually, within weeks, I receive the package. it's your call though.
     
  3. LetsJet

    LetsJet F1 Veteran
    Owner

    May 24, 2004
    9,334
    DC/LA/Paris/Haleiwa
    Full Name:
    Mr.
    #3 LetsJet, Sep 27, 2004
    If he has good feedback, I'd be a little patient. Five days isn't enough time to be concerned. Some people don't check email as often as they should. Report back in a week if you don't get a reply or the item.
     
  4. mighty

    mighty Karting

    Nov 2, 2003
    231
    #4 mighty, Sep 27, 2004
    check your junk mail
     
  5. mighty

    mighty Karting

    Nov 2, 2003
    231
    #5 mighty, Sep 27, 2004
    actually 3 days or more will start to concern me, if you do e-business you're supposed to check your email on a regular basis
     
  6. Nibblesworth

    Nibblesworth Formula 3
    BANNED

    Nov 29, 2002
    1,756
    Southern California
    Full Name:
    BillyBoy
    #6 Nibblesworth, Sep 27, 2004
    Thanks guys. The seller seems pretty bona fide, and the last thing I want to do is somehow tarnish the image of a good seller due to a tiny reason.

    I'll give this another week or so to see if this thing pans out.
     
  7. LetsJet

    LetsJet F1 Veteran
    Owner

    May 24, 2004
    9,334
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    Mr.
    #7 LetsJet, Sep 27, 2004
    No problem,

    I hope everything works out for you. Next week, if you still don't hear from him use the "contact info" form and get his contact info. It should include a phone number for him. I've used this advice before when communications have lapsed and it's helped.
     
  8. Exoticbro

    Exoticbro Karting

    Nov 1, 2003
    203
    St.Louis, MO
    Full Name:
    Chuck Ligon
    #8 Exoticbro, Sep 28, 2004
    Is the seller in FL?
    Maybe no power?
     
  9. Nibblesworth

    Nibblesworth Formula 3
    BANNED

    Nov 29, 2002
    1,756
    Southern California
    Full Name:
    BillyBoy
    #9 Nibblesworth, Sep 28, 2004

    Good call. The seller emailed me this morning and apologized for the delay. She is in Florida (Miama) and had a few problems due to the storm.

    She said she will either overnight it today or 2nd day ship it to me today.

    All is good! I'm glad I didn't file any claims. I wish I had read the ebay description closer to see where she was located.
     
  10. LetsJet

    LetsJet F1 Veteran
    Owner

    May 24, 2004
    9,334
    DC/LA/Paris/Haleiwa
    Full Name:
    Mr.
    #10 LetsJet, Sep 28, 2004
    I'm glad it worked out.
     

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