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HELP - Win XP problem

Discussion in 'Technology' started by Aedo, Dec 10, 2009.

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  1. Aedo

    Aedo F1 Rookie

    Feb 22, 2006
    3,616
    Perth
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    Steve
    #1 Aedo, Dec 10, 2009
    I've a problem with Win XP home on my wife's computer; she ran scandisk due to slow operating and now cannot connect to the internet or email. The computer is connected to the home wireless network and can contact the internet (can ping outside locations successfully) but cannot practically connect to any internet apps (browser or email).

    Suspect it is a TCP/IP issue but I have tried the reset command with no luck. Any suggestions other than reinstalling WinXP? Also if I do reinstall (I have the OS disk) will I need to reinstall all other apps?

    Thanks!
     
  2. Zack

    Zack Formula 3

    Dec 18, 2003
    2,002
    Nicosia, Cyprus/Cali
    Full Name:
    Zacharias
    #2 Zack, Dec 10, 2009
    If you reinstall, yes, you will have to reinstall the apps.

    Try an anti-virus scan?
     
  3. Aedo

    Aedo F1 Rookie

    Feb 22, 2006
    3,616
    Perth
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    Steve
    #3 Aedo, Dec 10, 2009
    Fixed!

    How - not entirely sure. Reran the "netsh int ip reset resetlog.txt" command and restarted the computer (for the 4th time) and it now works!
     
  4. SPEEDCORE

    SPEEDCORE Four Time F1 World Champ

    Jul 11, 2005
    46,182
    Full Name:
    Toe Knee
    #4 SPEEDCORE, Dec 11, 2009
    It's windows, reboots fix everything :D

    haha.

    My old helpdesk job people would get annoyed if I just gave them netsh cause it was such a simple fix compared to how long they waited in Queue but that usually fixed the browsing issue on XP 99% of the time haha.

    :eek:
     

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