Help with recent F12 purchase

What color paint do you have? If it’s triple layer that may be a bigger headache....my wife’s ff is and the a couple of door dings have proven to be a pain. If not, it’s probably a pretty simple fix given it’s the bumper. Not sure if paint claims impact car fax but others far more knowledgeable on this forum will know. I hope it’s a simple fix since all you should be feeling is complete excitement over a new brilliant car. Hope u can enjoy!

 

Bianco is probably one of the colors where respray can work. As an example in the case of my F12 Grigio Ferro color I know another car the same color where a section it was resprayed and at certain light angles you can tell there is a slight color difference. According with the opinion of a professional I heard there are colors which are virtually impossible to match exactly and you get always a difference and if one wants perfection in such cases the only solution is to paint the all car.

 

So sorry this happened. Incredibly frustrating for sure. Pictures might help to inform advice on the best course of action.

 

I would not lay too much blame on the dealership as odd as that sounds. Folks on this board have posted transport damage from the smallest to the largest carriers. Shipping your car does increase the likelihood of damage no matter how you look at it. As far as paint, its a tossup I would assume. I'm not sure if your more worried about paint not matching or devaluation on some report somewhere. It has been reported here that a surprising percentage of brand new cars have some form of paint repair either at the factory or in transport. The difference is its not documented. Suggest at least getting an estimate and interviewing potential shops and go from there. I would not be happy about the damage if I were you but don't let it impact you too deeply that it will sour your success at owning one of the finest and most enjoyable rides ever produced. Good luck.

 

I bought my FF is Las Vegas and had it shipped to my home in Virginia. The transporter scratched the roof of the car - through the paint to the primer. Of course the transport company wanted me to allow them to ‘take care of it’. I called my insurance company (USAA) and they recommended I not do that - too risky, even though it would end up showing up on a carfax. I had USAA sue the transport company to cover the repairs, which were handled expertly by one of the few authorized Ferrari body repair shops in the USA (Karosserie in Wayne, PA). I couldn’t be happier that I had the work done right and that I ended up with paint that was as good as, if not better than, when it left the factory. I have photos of the minor scratches along with in-process repairs by Karosserie - photos that show that the repairs were done properly. I imagine it may affect the resale value a small bit, but I don’t care. Better to have to done right (mine was more than a $15,000 repair) than to have someone do it on the cheap. BTW, to do the job right, Karosserie took the glass out, replaced the windshield (which cracked), all window gaskets, dismantled the interior and trunk and repainted about 1/2 the car. Took about 3 weeks, lots of labor and is a perfect match which is undetectable. So glad I didn’t go along with the transporter’s suggestion that the area could be ‘blended’ for a couple of hundred dollars. Mine had a $407k sticker - I wasn’t going to skimp on fixing it properly.

 

M3doc, I dealt with Jamie Cummings at Karosserie. I think he is one of the owners. He was great at making sure insurance covered everything it could possibly cover including transport to and from my home in Virginia. I made a trip up to their shop mid-repair to see the progress and got a great tour of the exotics in their care. Jamie sent frequent photos and i always felt like my baby was in the best care. Good luck with your car!