While this has nothing to do with Ferraris or other Italian cars, I thought you might like to read it anyway. I originally posted this on the Car and Driver forums. The following is a long story about a dealer horrible dealer experience I had last week. Last week I went with my folks to pick up their new Nissan Murano. The dealer was Garden City Nissan on Long Island. So when we get there I go and start checking out the car to make sure everything is ok. The fist thing I notice is the fuel filler door is completely misaligned. Then when looking inside the car I notice the floor mats are missing as well the rear cargo mat. These were not dealer add ons, they were factory options listed on the sticker. Then I notice that the rear cargo shade is missing. At this point I am upset and tell the salesman. He assures me that he will get me missing items in a few days. I am not happy about that. I ask to speak to the manager. After I tell the manager, actually I think he was the finance manager, he tells me that he's not sure about these options and that I should speak to the sales manager. Now I am really getting a bad feeling about this whole thing. So the sales manager comes in and I tell him the same story. He then tries to tell me that the cargo shade is an accessory and the cargo mat is the piece of carpet covering the spare tire. He wil be happy to sell me these "accessories" however. Now I am pissed. I ask to see a catelog to cinfirm this and am told that they have none left. How convenient! I turn to my father and tell him that this sucks and that we should leave. The sales manager whose name I think was Hassa, has the nerve to tell me ina really sarcastic tome that the missing pieces are not there fault because they don't build the vehicles in the back they just recieve them from the factory. At this point I walk out of the office and wait in the lobby. My father comes out and I tell him that we should leave. He agrees. We walk outside where my mother and sister are waiting and proceed to leave. As were walking away the salesman and Hassa come out to see why were leaving. I start saying how this dealership sucks and that there a bunch of crooks and start walking away. He then yells at me to not take my frustration out in him. Hows that for ironic. Now things are getting heated. Lots of yelling back and forth. It got so bad that my folks had to push me back from the guy. He finally retreated back into the dealership. We proceeded to leave. Just as we're leaving the lot Hassa comes out and makes a half hearted attempt to apologize and say that he'll throw in the cargo shade and cargo mat; how nice of him! Anyway we purchased the Murano from a great dealership a few days later. Atlantic Nissan in West Islip. When we were picking up the car there we told the salesman about the above experience and he said was it Garden City Nissan? We said yes. He said was it a guy named Hassa? We said yes. He then tells us how horrible their reputation is and that Hassa was fired from their dealership. Also, we had a friend acout a year and a half ago purchase a sentra from Garden City Nissan and also had a horrible experience. The only reason we went there to look is because we wanted to go in with an open mind and give the dealer a chance. Bad decicion. The sad part is that if I hadn't gone with my parents to the dealership, they probably would not have noticed the missing items and would have taken the car home. Please feel free to post a link to this message. Hopefully reading this message will prevent another experience like this.