I got 'United-ed' ........again. What a horrible airline!

It's weird how people can have differing experiences on the same airline.

I have never had a problem on UAL in the last 5 years.....and all of my flights are thru the US and/or international.....100K miles a year +/-.

Do you have status Peter ? As in Premex, 1K or GS ?

 

Try flying Zippy airlines...

 

United has been my airline of choice for over 20 years now.
I have to admit they have really gone downhill in the past 5 years or so.
I fly a mixture of coach, business, and first class depending on the length and type of trip.

There is nothing special about United's First Class anymore on their flights and the whole flying experience has become discouraging.
Every plane is over stuffed with people and carry-on luggage. The check-in procedures are draconian.
Customer service is awful. Costs are way up. Too many delayed or cancelled flights.
Too many flights are sold out when you go to make reservations. Or, even when you can make a reservation, too many flights fill up too early to reserve a window or aisle seat.

I think the marketplace is ready for something of a mix of business jet timeshare and first class commercial airfare. If anyone knows of a reasonable cost alternative to chartering a private business jet, I think there are quite a few customers out there that would be interested.

 

So fly on a different airline?

 

That was my suggestion...

 

After years as a loyal United customer, I simply won't use them anymore. Period.

CW

 

LOOOOOOOOOOONG time United 'guy'. Get all my free tickets with them and when it is time to pay, I now go to Southwest. UNITED sucks big time anymore. They have gone steadily downhill in ALL aspects of their business for the past 15 years that I have been paying attention.

 

you can take the original post and ramdomly insert a different airline in place of UAL and someone somewhere will agree.

i think it's interesting how popular Southwest is. It's the last airline I look at when I'm looking to travel. I feel like i'm being herded into the airplane each time I board. And those 80's leather seats and mildew covered plastic panels are gross.

 

Then if you have identified it as the best option, why complain? That's what IPOD's and alcohol are for

 

someone big at United must be on Fchat...

25-30 years ago airlines were what private aviation is now. The commercial aviation industry is now just public transportation, like riding a bus or taking the subway. when you take that into consideration, you are rarely disappointed.

 

Most US airlines are terrible nowadays, I used to fly Alaska all the time, but they are always so late.

When ever I fly domestically I always try to use an international airline that makes stops where I want to go...it takes a little bit of skill or a realy good travel agent. I really love Singapore Air, Air India, and Cathy Pacific. Their cabins and staff are soo much nicer than any US airline and often times you can get the seats cheaper.

 

There are good airlines ?

 

European...

 

From my experience, the International carriers are more customer oriented than US carriers. Next time you want fly internationally to a destination they service try Emirates or Qatar or Etihad...you can thank me later!!

 

+1 on Emirates. I've had nothing but great experiences with them. Air France too!

 

If you were flying US Scare you would still be waiting at the Terminal for the flight and the schedule board will staill say ontime. It is truly a piece of $#&* airline.

 

Most of the US airlines are crap.

 

I had 2 horrible experiences with United years back I steer well clear of them. I hope United is reading this thread because you are the worst f***king go**amn airline service around. Your customer service is the worst on the planet and as far as I am concerned I hope you go banko and rot in hell.

<><>

Ok I am back from rant mode.

Ferrarilover mode on.

Chris

 

Air France, KLM , TAP, BA , Lufthansa or Alitalia...all were very average. I havent tried Emirate which seems to be very good.

 

KLM is the only international airline I've ever had problems with. Overbooking flights, bad customer service. I know many people love them, but I'll never fly them again.