Illinois dealers can't provide service records?

Discussion in 'Chicago' started by jjmalez, Jun 4, 2019.

  1. jjmalez

    jjmalez F1 Rookie
    Silver Subscribed

    Apr 8, 2005
    Full Name:
    Looked at a 2013 Maserati Gran Turismo at a dealership in the Chicago suburb. Service Manager said that the Maserati came complete with a full maintenance history, but due to Illinois law, they can not keep and/or provide service records due to the previous owner(s) information.

    Seriously? So the guy who bought a new Ferrari F40 at Lake Forest Sportscars has his complete maintenance records thrown in the shredder because of his address & phone number are on them?

  2. JP365

    JP365 Formula Junior

    Mar 8, 2007
    Full Name:
    John Fanning
    I looked at the Illinois Dealers handbook and I have to say, he might have been telling you the truth. I am by no means an expert, and hope someone with experience will answer. By my reading, they have to keep a record of the repairs they performed but not work done by others.
  3. Jeff328

    Jeff328 Formula 3
    Silver Subscribed

    Sep 5, 2006
    I bought a pre-owned Aston Martin from Lake Forest Sports Cars a couple years ago and while we were dealing they showed me the service records with the current owner's name on them and then when I bought the car they gave me copies of the service records with the owner's information whited out.

    I bought my Ferrari from Fox Valley Motorcars (now defunct) and they gave me all the service records they had for the car and those were unredacted and showed the previous owners names and addresses.

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