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Illinois dealers can't provide service records?

Discussion in 'Chicago' started by jjmalez, Jun 4, 2019.

  1. jjmalez

    jjmalez F1 Rookie
    Silver Subscribed

    Apr 8, 2005
    4,057
    Northern Illinois
    Full Name:
    Joseph
    Looked at a 2013 Maserati Gran Turismo at a dealership in the Chicago suburb. Service Manager said that the Maserati came complete with a full maintenance history, but due to Illinois law, they can not keep and/or provide service records due to the previous owner(s) information.

    Seriously? So the guy who bought a new Ferrari F40 at Lake Forest Sportscars has his complete maintenance records thrown in the shredder because of his address & phone number are on them?

    Pfft!
     
  2. JP365

    JP365 Formula Junior

    Mar 8, 2007
    931
    Chicago
    Full Name:
    John Fanning
    I looked at the Illinois Dealers handbook and I have to say, he might have been telling you the truth. I am by no means an expert, and hope someone with experience will answer. By my reading, they have to keep a record of the repairs they performed but not work done by others.
     
  3. Jeff328

    Jeff328 Formula 3
    Silver Subscribed

    Sep 5, 2006
    2,241
    WI
    I bought a pre-owned Aston Martin from Lake Forest Sports Cars a couple years ago and while we were dealing they showed me the service records with the current owner's name on them and then when I bought the car they gave me copies of the service records with the owner's information whited out.

    I bought my Ferrari from Fox Valley Motorcars (now defunct) and they gave me all the service records they had for the car and those were unredacted and showed the previous owners names and addresses.
     
    Texas Forever likes this.
  4. It's Ross

    It's Ross Formula 3

    Jul 30, 2007
    2,000
    Barrington, Ill. USA
    Full Name:
    Ross
    Liars! Previous owner's info could be redacted.
    Seller has no, incomplete or unflattering service records. If the records were good it would be a sales tool.
     
    amenasce likes this.
  5. bennyb

    bennyb Rookie

    Sep 8, 2015
    4
    so the maserati was at LFSC?
     
  6. redhammer

    redhammer Karting
    Silver Subscribed

    May 9, 2011
    77
    I just went thru something similar with a different dealer in CA. Because of the privacy law copies of receipts can be issued to a new owner ONLY with approval of the vehicle owner at the time of service, they are requested in person with valid ID.
     
  7. jjmalez

    jjmalez F1 Rookie
    Silver Subscribed

    Apr 8, 2005
    4,057
    Northern Illinois
    Full Name:
    Joseph

    Ziegler Maserati
     
  8. It's Ross

    It's Ross Formula 3

    Jul 30, 2007
    2,000
    Barrington, Ill. USA
    Full Name:
    Ross
    ^^ I knew it
     
    jjmalez likes this.

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