Kerbeck hopes to have my Balboni fixed by Summer?

PLUS.... replacing the whole wiring harness on the complete car entails, pretty much, ripping the entire car apart. You purchased a brand new car! It will never be the same after a dealer takes it apart for such a massive revision. The dash will squeak, the interior parts will never fit as they did from the factory (build)..... no matter what they say ! The honorable thing to do is replace this vehicle. Especially with your track record of purchases. IMO

 

Lemon Law it.

 

A big 'OFF' button would be so good...

 

Not only for what the car cost, but given the German Audi current technology, the current crop of cars should all be basically bulletproof.

I haven't commented on this before, but, I have had several collectors who have everything from Miura, Countach to the latest Gallardo and Murci, and they tell me that their "new" cars give them even more headaches than their old classics! Granted sometimes its small electronic things such as warning lights and hydraulic malfunctions, but the sentiment I am getting is that owning a new Lamborghini does not necessarily simplify your life.

I say get rid of the "new" car and for the same money get a classic Lamborghini instead. Why? For a similar amount of hassle you'll have a rare timeless classic (an exact duplicate example driving the other way on a Sunday you will not see), which might actually go up in value!

 

LOL

 

Lemon Law the damn thing. As others said it will never be right after the dealer gets done slopping it back together. I know a guy here in Az. that got Lamborghini to buy back his Gallardo Spyder for squeaking brakes.

 

I remember that one.

It sounded like BS at the time.

 

Dear Lamborghinisti,

Well, I'm glad someone's thinking what I'm saying....

I just hate the over reliance on "technology" as if that's the only selling feature of the car. I just cringe at the over computerized nature of cars these days. Gawd, you can't even boost the battery or you "might" fry the computer.

I tell you Joe, a carb Countach looks really good these days. This is one of the reasons why I love my 91 Testarossa....simple computers, mechanical fuel injection, no CEL's, no warning lights, no video screen dash pod, no paddle shifter electro-hydraulic clutch..etc, etc.

I'm a forward thinking guy like anyone else but make it work.....and seamless!

....oh, and don't take away from the driving experience.....yeah, I'd like to see that.

...I like it rough and raw.....the cars too!


Shamile

Freeze....Miami Vice !

 

Disappointing to say the least. Return to sender.

 

Turn it over to a Lemon Law Lawyer and move on.

 

I am a friend of Eric's and i went to the dealer yesterday to pic up the Reg, and insurance cards for Eric as he asked... the only part left on the interior of the Balboni were the seats, dash was out on the floor, the headliner was out on the floor. The engine bay panels were also out of the rear bonnet. the front Boot was striped down, i mean this car was really striped of its pieces to make room to get in the new harness...

As for the problems the car was having i personally think it's because of the lack of 2wd specific parts, the car's computer and sensors are the same that are in the Regular lp560-4, so the car is now reading that there is no front drive system when the rear tires break loose... but i guess we leave that up to the Tech's.

thanks

 

When the harness is finished, it will be really interesting to see what happens then...If it doesn't fix the problem there will be some serious backpedaling at the dealer.

At least they could get a harness. I was talking to an ex-lambo service manager who had to replace the entire harness in a theft recovered diablo. The computers had been stolen and the harness was cut during removal. The factory said NLA, so they received a car sized wiring diagram, a bag of connectors, and specs for wire colors and length.
They built the entire harness from scratch in about 100 hours!

Eric, now that everything's apart, you can add some wicked car stereo equipment =)

 

If they weren't going to replace the vehicle, they should have at least air-shipped this car back to Italy for a proper repair AT THE FACTORY !! (Given their current phantom service network and your record as a very established customer). Your car will never be the same after the dealership hacks get finished with it.
Do they think their 'newly coveted' Chinese market will accept this kind of lackadaisical customer service ?? If they keep this up....... they will be 'persona non grata' in every market !!!

 

It is unfortunate that you are experiencing a problem with your Balboni. Please do not blame this dealer. I am the GSM for Lamborghini-Orlando and have, for many years sent my clientel to Kerbeck for service when they are in the area. They have always treated my customers as if they were their own and repaired their cars in a timely manner. They have, to my knowledge, always been a class act.
They attend the Italian car event a pocono at the end of June every year and bring their customers to show their cars and run on the track. Occaisionally, one of my clients has a
problem and these guys are always ready to help them out.
As far as the " lemon Law" goes, that is up to you but, I think you do want to keep this car or at least trade for another Balboni. There are not too many of them {250 world-wide build] and as time goes on, I truely believe they will increase in value because of their rarity. By the way, have you had the chance to track this car? Valentino and I had one on the track at Daytona in November. There is nothing like this car for the money and if anyone reading this, has the opportunity to get your hands on one, jump at the chance.
I hope everything works out to your satisfaction.

 

Monte:

You are saying some nice things.

But none of them are of any material consolation whatsoever to Eric.

Best,

 

Sounds a lot like a company in its final death throws if you ask me...........

 

It's not over tell its over. A bigger co owns it, a problem with a repeat (really any buyer that spends this amount) buyer should have been taken more seriously imo.

 

Dear Lamborghinisti,

Bawahahahhahaahaha! QUOTE OF THE THREAD !!!!!!

How can he track it if he can't even drive it !!!

Honestly Monte.....super lame service from Lamborghini. Especially in these economic times....your consistent customer is gold ! He should be getting a free trip to the factory and a tour by the CEO. Oh really? How much would that good will gesture cost compared to the money Eric spends.

Sometimes even the largest companies are so STUPID when it comes to customer satisfaction. It takes so little.....I mean SO LITTLE to keep a customer happy. All you need are some well trained...and in edequete...service reps. Just some prompt phone calls, timely updates, a loner car, emailed photos of the progress.....it would never come to a public admonishment on a Lamborghini website.

no...a revamp of the customer satisfaction system and it's reps. This crap should be going right to the CEO...and he should be paying attention.

Eric, you are completely in the right. One of the main reasons my company is a preferred vendor is the level of customer service we provide. Most times, the prices are all competitive and it boils down to the personal service you provide.
I keep everyone informed to what will be done, when it will be done and a follow up call to let everyone know that the job was done and what was done. We'll even point out issues related to our customer that have nothing to do with us...just so they have a "heads up" before it gets to the end user customer.

Buy a Diablo...to Lamborghini they don't exist anyway....but you'll have way more fun with the car.


Shamile

Freeze....Miami Vice !