Mini Park Lane London.. Deposit issue! | FerrariChat
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Mini Park Lane London.. Deposit issue!

Discussion in 'United Kingdom' started by shigs@ferrari, Oct 16, 2008.

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  1. shigs@ferrari

    shigs@ferrari Karting

    Jul 30, 2006
    130
    London
    Full Name:
    Michael S
    #1 shigs@ferrari, Oct 16, 2008
    Hi there,

    my girlfriend has ordered a brand new mini cooper S from the above dealer. she was required to put down a £5k deposit for the car and was told the car will be in production within 3weeks.

    its only been a week gone, and she has now changed her mind and wants a mercedes (women.. :/ ) she has phoned the dealer and was told that the car order has not yet hit the factory but they will only refund her £4k of her original deposit!

    can they do this? from my understanding aslong as a car has not hit production you can change your order as many times as you wish, aswell as cancel and request your deposit back?

    any help would be much appreciated
     
  2. jarthur05

    jarthur05 Karting

    Mar 22, 2006
    146
    Wiltshire, England
    Full Name:
    John A
    #2 jarthur05, Oct 16, 2008
    What did your girlfriend sign? If she agreed to pay a penalty for cancellation then she may have no choice.
     
  3. Nickt

    Nickt Formula 3

    Feb 24, 2006
    1,741
    Iver, Buckinghamshir
    Full Name:
    Nick T
    #3 Nickt, Oct 16, 2008
    Just a thought but isn't there a statutory cooling off period? Which means that regardless of what you sign if you change your mind you get your money back? Or is that just time share or something?
     
  4. neil-f

    neil-f Karting

    Feb 6, 2008
    223
    UK
    #4 neil-f, Oct 16, 2008
    Agree with above post thought you would get 7 day cooling off with no penalty!
     
  5. racespecferrari

    racespecferrari F1 Veteran

    Jan 31, 2006
    7,583
    Suffolk, Uk
    Full Name:
    Pete.G By The Sea
    #5 racespecferrari, Oct 16, 2008
  6. greyboxer

    greyboxer F1 World Champ

    Dec 8, 2004
    12,665
    South East
    Full Name:
    Jimmie
    #6 greyboxer, Oct 16, 2008
    Last edited: Oct 16, 2008
    Not sure how the distance selling regulations (including 7 day cooling off period) can apply as there was presumably 'face-to-face contact between supplier and consumer' and they also do not apply to goods to the customer's specification

    In today's climate you're very lucky the dealer didn't hold you to the signed order form ie the full value of the car

    The signed order form represents a contract to purchase the car at the agreed price
     

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