My new 488, dead on hwy

Unfortunate to hear and happy you and other motorists are safe.

Cars do sometimes have issues.

Best.

 

Agree glad you are safe. Have. Ever ever heard of this. Hopefully it's something simple.

Don't let this spoil your experience. Ferraris of Today are bulletproof for the most part. I'm sure it will be fixed and you can enjoy it further.

 

All I can tell you is this.

As far as I know, you're the first person here that this has happened to with either a 488 or a 458. I can't recall a single post where some said the car "just died".

Whatever happened must be incredibly rare. And, the car is under warranty. They should have given you the toll free number for Ferrari to pick up the car.

Luckily, no one was hurt but for sure its unnerving. I've had it happen to me but with other makes.

BTW its easy to post a pick. Look at my files here.

When you post hit "go advanced" instead of "post quick reply". Then a box comes up that says "manage attachments" under "attach files". Click this box and another box pops up that says "manage attachments". It has 4 buttons on it with the word "browse"

Hit "browse" and then try to find the file on your computer that has the pictures you want to post. You can do one photo for each "browse". Its easiest if you put the picture on your desktop or in your photo file. When you choose the file then press "Upload" in the same box. Wait for your file to upload.

Then go back to hit the button "submit reply" under the box you wrote your post.

Good luck getting it fixed and let us know what the dealer says.

Welcome to Fchat. You'll find we are not a "rah rah" club for Ferrari. We want to help other owners or future owners with their issues or questions. Anything you learn could be helpful to another member here, and vise versa.
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Definitely scary . Did it get back to normal after you restarted the car ?

This has happened to me in the past (non Ferrari ) . After restarting, it went back to normal .




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Yikes, that sounds absolutely awful! Will be interesting to hear was Ferrari Seattle has to say about it... Who did you deal with there? Roberto? Eric?

 

Does the dash TFT come on?

Call the Ferrari number and have them pick it up. That's what they are there for 24/7/365
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I really doubt it will be in the shop that long... They hook it up to their computer and check OBDII info and know right away what the problem is... Ferrari Seattle is one of the top few dealerships in the US, and their mechanic (his name is Eric as well) is fantastic. My bet is that they'll have this sorted on Monday, and the car back on the road within a few days... Most important thing is that you're safe and didn't get hurt. But can understand you being very upset, I would be as well. Completely unacceptable.

 

Eric who?

 

Its your car now. You own it. Get it fixed. It doesn't fall under the lemon laws to have them buy it back.

What are you getting at here? Just have them pick up the car, get it fixed, and deal with it.

 

Why didn't they pick it up?

I'm sorry but this not making a lot of sense here. The car dies on the freeway and you don't call the 800 service number to have it picked up and sent to the dealer? Where did it go after you couldn't start it? Why are you still messing with it? Its under bumper to bumper warranty for 3 full years.

 

Eric Brickley is the service manager (and he does also work on cars, I've seen him in the shop) and Eric Apple is the sales guy... Brickley did some work on one of my cars, and he did an excellent job.

 

OK... that makes sense. If we are going to help you, we can't read your mind. You have to tell us what's going on.

Here is what is going to happen. They will send a truck to get it and bring it back. Then they will find out the problem and let you know. They'll fix it and send it back by truck.

Now, if you are really upset that you don't trust the car, call the sales manager at the dealership and discuss it with them. I don't think you'll get very far but its the only way. The service manager won't do anything but fix it.

Ferrari should pay for the pick up on the Freeway also.

This could be as simple as a dead battery.

 

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Well it's not easy to know what to do under stress. The 800 number is there so you can contact them at 3 in the morning or 3000 miles away from home. A lot of times you can't reach the dealer so you contact them.

They will fix it. Like I said this is really rare as far as I have seen.

 

If the voltage drops below a certain point the car will not start but the accessories can still work. The computer shuts down at like 11 volts. It's just a guess but I wouldn't rule out anything. The trickle charger will not do anything to jump start the car. In fact, I would avoid doing anything to it at all at this point.

If the dealer says it's the battery, don't think he's pulling a fast one. They have to submit the warranty work to Ferrari and give you a copy of what they did

 

Psychologically , it can be difficult to get over this once they fix it.

A dangerous thing happened to my friend in his 488 (totally different issue ) and he swore he would never get back into the car.

Lucky for him ; we have very liberal lemon laws in California . He will be eligible to lemon the car because it was down for more than 30 days .

If Ferrari /dealer were able to get it back up and running within 30 days then he would've had to either trade in the car or get dealer to buy it back at whatever they decided to agree on.

You bought a used car still in warranty in a state that may have different lemon laws .

You'll just have to wait and see how it plays out . It could just be a simple issue


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It's true that even a battery issue can cause some really funky things to happen in modern F-cars... For example, mine was having intermittent issues with shifts being rough/abrupt... Replaced the battery and the issue completely resolved. And regarding the seat adjustment working but windows not working, it might be the case that the windows pull more juice to operate than the seat does... Maybe the battery has enough juice to operate the seats but not enough for the windows. Just a thought. I agree with The Mayor, I wouldn't touch a thing at this point, as you want them to be able to diagnose the car exactly in its present condition.